BSECompany Update29 Sept 2026 · 29 Sept 2026, 10:23 am
Please find enclosed Digital Day presentation.
ICICI Lombard General Insurance Company Ltd · 540716
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ICICI Lombard General Insurance Company Ltd has announced the Digital Day presentation for 2026, highlighting India's general insurance market growth opportunities, the company's digital transformation, and its track record of underwriting discipline.
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Growth Catalyst6/10
Governance Concern1/10
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Market Sentiment5/10
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Full Announcement
ICICI Lombard General Insurance Company Ltd - 540716 - Digital Day Meet 2026 - Presentation
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September 29, 2026
The Manager The Manager
Listing Department Listing Department
BSE Limited National Stock Exchange of India Limited
Phiroze Jeejeebhoy Tower Exchange Plaza, 5th Floor, Plot C/1,
Dalal Street G Block, Bandra-Kurla Complex
Mumbai - 400001 Mumbai - 400051
Scrip Code: Equity (BSE: 540716/ NSE: ICICIGI)
Dear Sir/Madam,
Sub.: Disclosure under Regulation 30 read with Schedule III and Regulation 46(2) of the
Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements)
Regulations, 2015
This is in continuation to our earlier intimation dated September 18, 2026 regarding the Analyst Digital
Day Meet 2026 scheduled for September 29, 2026. Please find enclosed the presentation to be used
during the Meet.
Kindly note that no unpublished price sensitive information shall be shared during the meeting(s).
The above disclosure will be available on the website of the Company at https://www.icicilombard.com.
You are requested to kindly take the same on records.
Thanking you,
Yours Sincerely,
For ICICI Lombard General Insurance Company Limited
Vikas Mehra
Company Secretary
Encl: As above
ICICI Lombard General Insurance Company Limited
IRDA Reg. No. 115 CIN: L67200MH2000PLC129408 You can contact us at:
Mailing Address: Registered Office: Toll free No.: 1800 2666
Sixth floor- Interface 16, ICICI Lombard House, 414, Veer Savarkar Marg, Email: customersupport@icicilombard.com
Office no 601 & 602, Near Siddhi Vinayak Temple, Prabhadevi Website: www.icicilombard.com
New linking Road, Malad Mumbai - 400 025.
west, Mumbai - 400064.
India’s GI Market Large Headroom for Growth
Low penetration + rising affluence create a long-term growth opportunity
Insurance penetration remains low
Strong economic growth
9.4%
7.8% GDP growth | Q1 FY27
Premium as % of GDP (CY24)
5.3%
4.8%
Favorable demographics
2.6%
2.4% 2.0% 1.9% 1.9%
0.6% Median age ~29 years
USA South Canada UK South Japan China Brazil Indonesia
Korea Africa
Accelerating digital adoption
65%+ Internet penetration | Digital economy
Insurance density remains modest to contribute one-fifth by 2030
7995
Premium per capita (CY24, USD)
Low insurance penetration
2580
1894 ~1% of GDP vs ~4.3% Global average
1359
193 151
2255
Regulatory direction
USA Canada South UK Japan China Brazil South Indonesia IInnddiiaa
Korea Africa “ Insurance for all ” by 2047
Source: MoSPI, UN, IAMAI, PIB, IRDAI, SwissRe Institute, MeitY
Opportunities Ahead
India’s protection gap and structural growth runway
Motor Health Commercial Lines
UNINSURED VEHICLE PROTECTION GAP MISSING MIDDLE ENTERPRISE INDIA
42% 400Mn
~$1.1T
Vehicles on Indian roads are uninsured Individuals lack health insurance cover Total capex announced in FY26
INDIA’S MOTORIZATION RATE EMERGING CONSUMERS UNDER-INSURED RISKS
33 $26T+
India’s Assets exposed To Nat-cat Risk
Vehicles per 1,000 people of consumer spend by India’s Gen Z
~93% Nat-cat risk is uninsured
Notes: Vehicles: Private Car & Commercial Vehicles | $1= ₹95.8 | Brazil, China, Russia, South Africa
Source: MoRTH, Eurostat and OICA republished by Visual Capitalist, NITI Aayog, BCG, Ministry of Finance, PIB, SwissRe Institute
Structural Changes Strengthening India’s GI Market
Reforms creating a more competitive and resilient GI market
Distribution No Insurance, Mandatory
Reforms No Fuel TP Cover
Draft paper released Supreme Court directive Longer-duration motor protection
Phased IND AS Risk-Based
Implementation Capital
Transition towards Ind AS reporting Moving towards risk-sensitive capital
from Apr 1, 2026 requirements
Consistent Value Creation Across Cycles
Profitable Growth Risk Discipline Customer Centricity Technology Capital Efficiency
119.10%
120.30% 113.10% 117.70% 117.80% 112.50% 115.80% 112% 112.60% 117.80% Market Share
108.80%
108.60%
(On 1/ n basis) 102.50% 99.40% 103.80% 101.20% 104.50% 103.30% 102.80% 103.40% 8.6% 8.7% 8.5%
FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 FY26
21.2%
19.3% 19.1%
16.6% 17.7% 17.2% 17.8%
14.0% 15.0% 14.6% Profit Share 3
11.6%
10.4%
ROE 2 5.4%
1.1% 0.8%
1.7% -2.3% -4.0% -2.8%
11.9% 18.9% 19.0% 291%
FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 FY26
IL Industry COR: | ROE:
Track record of underwriting discipline with 53% share of Industry’s profit in the last 10 years
1. BAGI adjusted numbers | 2. ROE Calculated on Average net worth basis | 3. PAT | Numbers are 1/n basis from 2025 | GI Market share
The next chapter of profitable growth is
growth is digital-centric
Digital Scale Has Transformed Our Operating Capacity
In-house technology capabilities create a differentiated digital advantage
~680,000
Quotes
~44,000
End-to-end in-house digital product lifecycle
~8,500 ~16,900
Quotes
Calls Policies
~6,000 ~10,800
An Hour at
Calls Policies
ICICI Lombard
An Hour at Digital Product Engineering Data Science
ICICI Lombard & & &
Design Management Technology AI
~19,800
~1,300
~10,000
Hits on
Hits on Claims
Claims Website
Website
~7,500 ~12,300
Agents on
Data & Analytics Embedded Across Agents on
Nysa
Nysa
1.5X
Change Velocity
FY 2022* FY 2026*
Lower Cost ^
*Average number computed basis 9-hour day 25 month
^FY26 vs. FY24 as baseline
Digital Flywheel Every Stage of the Insurance Value Chain
Distribution
Reach And Acquire Customers
Retention Product
Build Loyalty and Lifetime Value Design Relevant, Differentiated
Propositions
Servicing Risk
Every Interaction Simple And From Pricing To Risk Management
Proactive
Claims
Fast, Fair, Frictionless
Digital Ecosystem Powering the Insurance Value Chain
Distribution
Retention Product
Servicing Risk
Digital Powered
Muse
by AI
Claims
IL OneAssist
Artemis
Digital Flywheel Every Stage of the Insurance Value Chain
Distribution
Digital Distribution Expanding Reach Across Every Channel
AI-powered platforms driving higher conversion and scale
Agency
Reach & Activate
1.5X+ Polices issued on Nysa
of branches using Sales AI
Nysa
AutoNinja
Alliances*
Direct RIA
Assistant
Embed & Scale
Acquire & Convert
Powered by AI 62% 77%
1.8 X
ILTakeCare MAU
AutoNinja TW penetration^
1.6 X
Monthly traffic 1.5X Partners with API integrations
API & Data Layer
* Alliances : OEM, Corporate, Broking, Bancassurance, Partnerships
All relative comparisons based on FY24 baseline
^ Since FY25 in target two-wheeler dealership universe (Active dealerships across 4 OEM makes.)
Digital Flywheel Every Stage of the Insurance Value Chain
Product
Product Innovation Intelligent Underwriting
Faster product creation and AI-powered underwriting expand our ability to serve diverse risk needs
1 Product Innovation 2 AI-Powered Underwriting
Cloud Modernisation Microservices
+ Multiple add-ons
Tele-underwriting automation
go-live 4 weeks
Concept to in (from 6 months)
Increased straight-through issuance
Digital Flywheel Every Stage of the Insurance Value Chain
Risk
Risk Management From Pricing to Proactive Action
Real-time risk signals enable early intervention before loss
Risk Management in Action | Automated Weather Alert System
Track
Alert
Engage
<5% Share of P&C large-cat losses 95 red-alert events 135K+ 870K+
vs. >10% market share Monitored across 36 cities Commercial customers connected Car owners connected
* IMD: Indian Meteorological Department | GDACS: Global Disaster Awareness and Coordination System Customer connect data pertains to the monsoon season from Apr 1, 2026, onwards, for red-alert events
Digital Flywheel Every Stage of the Insurance Value Chain
Claims
Fast, Fair, Frictionless
Claims Transformation Technology Reshaping the Journey
Digital FNOL, AI-enabled assessment and faster settlement
One connected claims experience
Digitise → Automate → AI-enable
Intimation
Inspection
Assessment
Settlement
3.3 Days 19 pp Better 87%
AI-enabled across the claims journey
*FNOL: First Notification of Loss | pp: Percentage point | TAT is for Motor
Digital Flywheel Every Stage of the Insurance Value Chain
Servicing
Every Interaction Simple
And Proactive
Digital Servicing Transforming the Economics of Service
Lower cost, faster resolution, bette
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