Please find enclosed Annual Report of the Company for the Financial Year 2025- 26.

August 21, 2026 National Stock Exchange of India Limited BSE Limited (“BSE”) (“NSE”) Phiroze Jeejeebhoy Towers, Exchange Plaza, C-1 Block G, Bandra Kurla Complex Dalal Street, Fort, Mumbai - 400 001 B andra [E], Mumbai – 400051 NSE Scrip Symbol: BLSE BSE Scrip Code: 544107 Subject: Submission of Annual Report for the FY 2025-26 We are pleased to inform you that the 10th Annual General Meeting (10th AGM) of the Members of BLS E-Services Limited is scheduled to be held on Tuesday, September 15, 2026 at 3:00 PM (IST) through Video Conferencing (VC)/Other Audio Visual Means (OAVM) facility to transact the Ordinary and Special business(es) as set out in the Notice of 10th AGM in compliance with the applicable provisions of the Companies Act, 2013, SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (“SEBI Listing Regulations”) and other relevant circulars issued by the MCA and the SEBI, from time to time. The Company is providing remote e-voting and e-voting facility at 10th AGM to the members through electronic voting platform of KFIN Technologies Limited (“KFIN”). Members holding shares either in physical form, if any, or in dematerialized form as on cut-off date i.e. Tuesday, September 08, 2026 may cast their votes electronically on the resolutions included in the Notice of 10th AGM. The remote e-voting shall commence from 09:00 a.m. (IST) on Friday, September 11, 2026 and shall end at 05:00 p.m. (IST) on Monday, September 14, 2026. The instructions on the process of e-voting, including the manner in which the members holding shares in physical form, if any, or who have not registered their e-mail address can cast their vote through e-voting, has been provided as part of Notice of 10th AGM. Pursuant to Regulation 30 read with para A of part A of Schedule III and Regulation 34 (1) of the SEBI Listing Regulations, please find enclosed Annual Report of the Company for the Financial Year 2025- 26. The Annual Report is also available on the website of the Company at https://blseservices.com/investor- relations/shareholder-general-meeting . Kindly take the same on record. For BLS E-Services Limited Neha Baid Company Secretary & Compliance Officer ICSI Membership No.: A-33753 Encl.: As above Bridging Bharat Through Intelligent Technology ANNUAL REPORT 2025-2026 BLS E-SERVICES LIMITED WHAT’S 02-59 COMPANY OVERVIEW INSIDE Theme Introduction 02 About the Company 04 Key Performance Indicators 08 Journey Through Time 09 Value Creation Model 10 Our Diversified Business Model 14 Chairman’s Communique 20 Message from the COO’s Deck 24 Dynamic Operating Landscape 28 Strategic Digital Business Road Map 32 Risk Management & Mitigation 38 Technology Infrastructure & Digital Capabilities 40 Stakeholder Engagement 44 Financial Performance 46 People 50 CSR Initiatives 54 Board of Directors 57 Corporate Information 59 60-182 STATUTORY REPORTS Management Discussion and Analysis 60 Director’s Report 88 Business Responsibility & Sustainability Report 113 Report on Corporate Governance 152 183-313 FINANCIAL STATEMENTS Independent Auditor’s Report (Standalone) 183 Standalone Financial Statements 194 Independent Auditors’ Report (Consolidated) 249 Consolidated Financial Statements 256 Notice 314 Corporate Overview Statutory Report Financial Statements Notice Theme Introduction India’s digital revolution has a beautiful paradox at its heart: the more ambitious the policy, the wider the gap between promise and doorstep. PMJDY, UPI, AePS, DBT—masterstrokes of national architecture, each one. Yet for the majority of Indians living beyond the city’s edge, the final meter from digital platform to human hand has remained the hardest to BRIDGING cross. BLSe was born in that gap—and has spent every year since closing it. Through Business Correspondent Services, Loan Disbursement, E-Governance and Assisted E-Services, we don’t merely deliver transactions. We deliver belonging: banking, credit, identity and entitlement brought within walking distance of every Indian, wherever they call home. BHARAT THROUGH Behind this network is a technology architecture built for the rigours of rural India. Our AI-powered BLS Sewa platform and the BLS Buddy virtual assistant translate complex financial and government processes into simple, assisted interactions. INTELLIGENT Cloud infrastructure and GPS-enabled field monitoring ensure that reliability is non-negotiable—because for a citizen depositing wages or receiving a government transfer, failure is not an option. In FY 2025–26, we deployed 10,000+ GPS devices, and over 10,000 mATM the expansion is helping transform remote villages and semi urban regions into functional banking touchpoints, enabling citizens to access essential financial services without visiting a physical bank branch. TECHNOLOGY Deepened landmark government partnerships in Odisha, Rajasthan and Chhattisgarh, and facilitated Rs. 36,800+ Crores in loan disbursements—a 213.8% leap year-on-year—through Aadifidelis Solution and BLS eServices network. Picture a farmer in rural Uttar Pradesh—someone who has never set foot inside a bank branch—walking into his neighbourhood BLS Customer Service Point (CSP) to open a bank account so he can receive state or central government subsidies directly or picture a young woman in Odisha registering her newborn’s birth certificate, paying her electricity bill, and booking a train ticket, all from the same BLSe does not merely offer services. It offers kiosk, in under fifteen minutes. This isn’t a glimpse of some access—to credit, to identity, to entitlement, to distant future—it’s everyday reality, unfolding right now opportunity—for citizens who have long been left across BLSe’s network of more than 1,55,000 touchpoints. outside the formal digital economy. Through this vast reach, BLS E-Services has become a Behind every number in this report is a human being whose life has been made genuine driver of financial inclusion across India’s rural and tangibly better: aggregate Financial Inclusion balances crossing Rs. 10,000 Crores, regional heartland. 130+ million transactions processed, 160+ financial institutions deepened. Bridging Bharat through Information Technology is not simply our annual theme. It is our reason for being—and FY 2025–26 has been our most powerful proof of that purpose yet. 02 Annual Report 2025-26 BLS E-Services Limited 03 Corporate Overview Statutory Report Financial Statements Notice About the Company OUR VALUES OUR IDENTITY Inclusion First ₹1,143 Cr We believe every citizen deserves access to formal financial and digital services. Inclusion BLS E-Services Limited (BLSe) is one of India's leading digital service FY26 Total Income is not a goal -- it is our foundation. providers, enabling last-mile access to banking, financial, government and digital commerce services for citizens across the country. Incorporated in 2016 and headquartered in Gurugram, Haryana, the Company operates at the 85% Integrity convergence of India's most powerful structural growth themes -- financial inclusion, digitisation of public services and the rapid expansion of banking Total Income CAGR FY22-26 We operate with transparency, accountability and the highest ethical standards in every interaction with customers, partners and regulators. access in semi-urban and rural India. Listed on both the BSE (scrip code: 544107) and NSE (symbol: BLSE), BLS 1,55,000+ E-Services serves Banks, NBFCs, insurance companies, governments and Innovation millions of individual citizens through a technology-enabled, merchant-led, Touchpoints asset-light business model. Under the BLS umbrella we offer 700+ integrated We continuously invest in technology and platform capabilities to deliver better, faster and more accessible services at scale. services. Business Correspondent (BC) Services, Loan Disbursement, E-Governance Services and Assisted E-Services. 45,800+ BLSe is not merely a service provider -- it is an enabler of equitable access and Communit [Showing first 8,000 characters — download PDF for full document]