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2025-26
CONTENTS
Gold Loan Business in India and Strategic Entry by Capital : 2
TrustLimitedIndustry Overviewand Structural Strength
Messagefrom Chairman andManaging Director : 7
Corporate snapshot : 12
BoardofDirectors andLeadershipTeam : 17
Corporate Information : 20
ManagementdiscussionandAnalysisReport : 22
Directors’Report : 55
Annual Reporton CSRActivities forthe year2025-26 77
Secretarial AuditReport : 81
ReportonCorporate Governance 85
Corporate Governance Certificate : 113
Notice ofAGM : 115
AuditReport andFinancial Statements : 142
Forward-lookingstatements
In this Annual Report, we have disclosed forward-looking information to enable
investors to comprehend our prospects and take informed investment decisions. This
report and other statements - written and oral - that we periodically make, contain
forward-looking statements that set out anticipated results based on the
management’s plans and assumptions. We have tried wherever possible to identify
such statements by using words such as ‘anticipate’, ‘estimate’, ‘expects’, ‘projects’,
‘intends’, ‘plans’, ‘believes’, and words of similar substance in connection with any
discussion of future performance. We cannot guarantee that these forward-looking
statements will be realised, although we believe wehave
Gold Loan Business in India and Strategic Entry by Capital Trust Limited
Industry Overview andStructural Strength
Gold loans represent one of the most structurally robust and culturally aligned credit
products in India’s financial ecosystem. The country’s households are estimated to hold
more than 25,000 tonnes of gold, much of which remains idle in the form of jewellery. This
vast stock of underutilized assets provides a natural and highly liquid collateral base for
lending institutions. Unlike other forms of secured lending, gold loans benefit from deep
emotional trust, universal acceptance, and ease of valuation, making them particularly
suitable for rural and semi-urban markets. The product has historically served as a reliable
source of liquidity during periods of financial stress, agricultural cycles, or business cash flow
mismatches,thereby embeddingitselfas anessential financialtool across incomesegments.
GrowthMomentum andMarket Expansion
The gold loan market in India has witnessed strong and sustained growth over the past few
years, emerging as one of the fastest-growing segments within retail credit. This expansion
has been driven by a combination of macroeconomic and structural factors, including rising
gold prices, increased demand for secured lending products, and tightening credit conditions
in unsecured segments. As illustrated above, the industry has nearly doubled in size over a
short period, reflecting both increased borrower acceptance and lender focus. Importantly,
gold loans have gained prominence not only in rural markets but also among urban
borrowers seeking short-term liquidity without undergoing extensive credit evaluation
processes. This growth trajectory underscores a broader shift within the financial sector
towardcollateral-backed lending,which offers greaterstability and lowercreditrisk.
ImpactofGoldPrices onLendingDynamics
The upward movement in gold prices has played a pivotal role in strengthening the gold loan
ecosystem. As gold prices increase, the value of collateral rises proportionately, enabling
borrowers to access higher loan amounts against the same quantity of gold. This dynamic not
only enhances borrower capacity but also supports portfolio growth for lenders. Additionally,
gold’s status as a safe-haven asset during periods of economic uncertainty further reinforces its
attractivenessascollateral.Consequently,thegoldloansegmenttendstoexhibitcounter-cyclical
resilience, often expanding during times when other credit segments experience stress. This
inherent stability makes gold loans a strategically important asset class for lenders seeking to
balanceriskandgrowth.
Source:Goldprice,Kshitij
Operational Model and Efficiency ofGold Loans
The operational framework of gold loans is inherently simple and efficient, contributing
significantly to their scalability. The process begins with the borrower pledging gold
ornaments, followed by purity assessment and valuation, which determines the eligible loan
amountbased on prescribed loan-to-value norms. Once sanctioned, disbursement is typically
immediate, reflecting minimal documentation requirements and the secured nature of the
product. Repayment structures are flexible, allowing for bullet payments, interest servicing,
or EMIs, depending on borrower preference. In the event of default, lenders are permitted
to auction the pledged gold through a transparent process, ensuring recovery while
safeguarding borrower rights. This streamlined lifecycle enables faster turnaround times,
lower operating costs, and reduced credit risk, making gold loans operationally superior to
manyotherretail lendingproducts.
Technology TransformationandEmerging Ecosystem
The gold loan industry is undergoing a significant transformation driven by technology and
fintech integration. Traditionally reliant on branch-led operations, the segment is increasingly
adopting digital tools to enhance efficiency and customer experience. Digital onboarding
through Aadhaar-based e-KYC, mobile applications for loan servicing, and integrated
payment systems for collections are becoming standard practices. Furthermore, emerging
innovations such as AI-assisted valuation, data-driven credit monitoring, and digital locker
concepts are redefining operational models. Fintech partnerships are enabling lenders to
expand their reach without proportionate increases in physical infrastructure, thereby
improving scalability and cost efficiency. This convergence of traditional collateral-based
lending with modern technology is creating a hybrid model that combines trust with
convenience.
CapitalTrust Limited–Strategic Entry andPositioning
Capital Trust Limited’s entry into the gold loan segment represents a well-calibrated strategic
initiative aimed at strengthening its secured lending portfolio while deepening customer
engagement across its core geographies. Building on its strong presence in rural and
semi-urban India, the Company has introduced Capital Trust Gold Loan as a digitally
enabled, branch-led offering designed to provide immediate liquidity to customers while
maintaininghigh standards of transparency,security, and service.Launched inOctober2025,
this product leverages the Company’s extensive physical network and established borrower
relationshipsto deliver aseamlessand reliablegold financingsolution.
The rationale for entering the gold loan segment is anchored in the Company’s broader
objective of achieving a balanced portfolio mix between secured and unsecured lending.
Gold loans, being fully collateralized, offer lower credit risk and enhanced recovery visibility
compared to traditional unsecured MSME loans. This strategic shift is expected to improve
asset quality, reduce credit costs, and create a more stable and predictable earnings profile.
At the same time, the product aligns closely with the financial needs of the Company’s
existing customer base, many of whom possess gold assets but require timely access to funds
forbusiness expansion, consumption needs, orunforeseen emergencies.
Capital Trust Gold Loan has been positioned as a trusted, fast, and customer-centric
financing solution, emphasizing both value and convenience. The offering is designed to
deliver the highest possible value against pledged gold, supported by competitive interest
rates and a transparent pricing structure with no hidden charges. The Company has
deliberately simplified the borrowing process by minimizing documentation requirements
and ensuring quick turnaround times, thereby making the product accessible even to
customers with limited formal credit histories. This ease of access is particularly relevant in
underserved markets, where speed and simplicity are
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