BSECompany Update21 Aug 2026 · 21 Aug 2026, 12:55 pm
Unicommerce eSolutions Limited has intimated the exchange about the earnings call transcript for Q1 of FY 27.
Unicommerce Esolutions Ltd · 544227
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Unicommerce eSolutions Ltd has announced the earnings call transcript for Q1 FY27, with revenue growing 14.3% YoY to INR51.4 crores, driven by double-digit growth across Uniware and Shipway.
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Earnings Impact6/10
Growth Catalyst8/10
Governance Concern1/10
Regulatory Risk1/10
Balance Sheet Risk2/10
Liquidity Impact8/10
Market Sentiment6/10
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Unicommerce Esolutions Ltd - 544227 - Announcement under Regulation 30 (LODR)-Earnings Call Transcript
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August 21, 2026
National Stock Exchange of India Ltd. BSE Limited
Exchange Plaza, C – 1, Block G Phiroze Jeejeebhoy Towers,
Bandra-Kurla Complex, Bandra (E), Dalal Street,
Mumbai-400 051 Mumbai 400 001
Symbol: UNIECOM Scrip Code: 544227
Subject: Q1 FY27 Earnings Conference Call-Transcript
Dear Sir/Madam,
Greetings from Unicommerce eSolutions Limited.
Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements)
Regulations, 2015, we are enclosing herewith the transcript of the Q1 FY27 Results
Conference Call held on Friday, 14th August, 2026 at 9:00 a.m. (IST) for the quarter ended
on June 30, 2026.
The same is available on the website of the Company at https://unicommerce.com/
Please take the aforesaid document on record and oblige.
Thanking you,
For Unicommerce eSolutions Limited
Anil Kumar
Company Secretary
Membership No. F8023
Encl.: as above
Unicommerce eSolutions Ltd.
Registered Office: Mezzanine Floor, A-83, Okhla Industrial Area Phase-II, New Delhi 110020 India
Corporate Office: M3M Urbana Business Park, Tower B, 9th Floor, Sector 67, Gurugram 122001, Haryana, India
Tel +91-888 7790 22, email: contactus@unicommerce.com I Web: www.unicommerce.com
CIN: L74140DL2012PLC230932
“Unicommerce eSolutions Limited
Q1 FY27 Earnings Conference Call”
August 14, 2026
“E&OE - This transcript is edited for factual errors. In case of discrepancy, the audio
recordings uploaded on the stock exchange on 14th August 2026 will prevail.”
MANAGEMENT: MR. KAPIL MAKHIJA – MANAGING DIRECTOR AND
CHIEF EXECUTIVE OFFICER
MR. ANURAG MITTAL – CHIEF FINANCIAL OFFICER
STRATEGIC GROWTH ADVISORS, INVESTOR
RELATIONS ADVISORS
Page 1 of 16
Unicommerce eSolutions Limited
August 14, 2026
Moderator: Ladies and gentlemen, good day, and welcome to the Unicommerce eSolutions Limited Q1 FY
'27 Earnings Conference Call. This conference call may contain forward-looking statements
about the company, which are based on the beliefs, opinions and expectations of the company
as on the date of this call. These statements do not guarantee the future performance of the
company and may involve risks and uncertainties, which are difficult to predict.
As a reminder, all participant lines will be in the listen-only mode and there will be an
opportunity for you to ask questions after the presentation concludes. Should you need assistance
during this conference call, please signal an operator by pressing star then zero on your touchtone
phone. Please note that this conference is being recorded. I now hand the conference over to Mr.
Kapil Makhija, Managing Director and CEO of Unicommerce eSolutions Limited. Thank you
and over to you, Mr. Makhija.
Kapil Makhija: Thank you. Good morning, everyone and thank you for joining us for the quarter 1 FY27
Earnings call. I'm a little under the weather today, so please bear with me if I take a few pauses
as I go through my remarks. I'm joined today by Anurag Mittal, our Chief Financial Officer,
along with our Investor Relations Advisors, Strategic Growth Advisors.
Before I get into the quarter, let me start with where we stand as a company today. Yesterday
marked 2 years since our listing. In these 2 years, we have doubled both our revenue and adjusted
EBITDA. Looking back further, we have grown the business 5x over the last 5 years, and our
FY '26 adjusted EBITDA alone is now higher than our total revenue from 5 years ago.
Our focus now is to build on this performance. As we enter the next phase of growth, we will
continue to be guided by the 3 core principles that have shaped our journey so far. First is a tech-
first mindset. We lead through product innovation to create value for our clients. Today, that
increasingly means embedding AI into our platforms so customers can receive more with lesser
effort.
Second, we invest with discipline. We take selective bets and assess investments based on the
size of the opportunity, the value created for customers and their priority relative to other growth
opportunities. For example, over the last 5 years, we invested in building our e-commerce WMS
and omnichannel product suite, building these through incremental iteration. Both products now
operate at a large scale.
Third, we build patiently. Enterprise software requires sustained product development, customer
feedback and validation as well as an evolving go-to-market approach through different stages
of scale. Our modules or features often begin with focused use cases and become stronger over
time as we add depth of features around workflows for different types and scale of customers.
This allows us to serve a larger and more diverse set of clients. In a complex industry like e-
commerce, the product maturity cycle can extend over 18 to 24 months. These principles have
shaped how we have built the business over the years, and they continue to guide how we
allocate our resources today.
As we enter FY '27, we do so with a broader product portfolio, a larger customer base and
multiple growth opportunities across our platforms. Against this backdrop, let me turn to our
performance in quarter 1 FY '27. We are pleased to begin the financial year with a strong first
Page 2 of 16
Unicommerce eSolutions Limited
August 14, 2026
quarter. Revenue grew 14.3% year-on-year to INR51.4 crores, supported by continued double-
digit growth across both Uniware and Shipway.
To capture the opportunity ahead, we have consciously increased our investments during FY
'27. These investments will be funded through a portion of the earnings we generate while we
continuing to add cash to our balance sheet. Our investments for the year are focused on 3 areas.
The first is AI-led product innovation. Product development has been a critical driver of our
revenue growth in the past. We began by building Uniware to address complex operational
workflows and went deep in developing a highly flexible platform that can cater to hundreds of
workflow variations across clients.
Today, our platforms are moving into the next phase of this evolution from being a system of
record before AI existed to AI-led systems of intelligence in the first AI generation and now
moving to proactive agentic systems that can guide actions. Our aim is to create value for clients
and help them focus more on solving business problems and less on managing operational
processes.
The second area of investment is talent and capability addition. Over the last few quarters, we
have selectively strengthened leadership across functions and added talent with AI capabilities.
These investments will support faster execution, stronger customer relationships and more
scalable systems and processes. The third area is go-to-market expansion.
We are expanding sales capacity and investing in marketing initiatives to accelerate customer
acquisition, improve onboarding and continue adoption of new products and modules. Let me
now take you through the performance of our individual businesses. Uniware delivered another
strong quarter with revenue growth of 12.8% year-on-year.
This was the fourth consecutive quarter of improving growth and demonstrates the traction from
the initiatives executed over the last year. The underlying performance was stronger than the
reported figures, excluding the impact of a former top 10 customer that discontinued operations
in quarter 3 FY '26, Uniware delivered year-on-year growth of more than 15%.
As quarter 4 FY '27 will be the first full quarter of like-for-like comparison following this client
exit, we are confident of delivering growth of over 15% from quarter 4 FY '27 onwards in
Uniware. We also saw healthy customer acquisition momentum. During the quarter, we added
115 enterprise customers, up 30.7% compared to 88 in the same quarter last year.
These additions include both traditional enterprises and digital-first brands. Some of the marquee
customers added during the quarter include Amul, Haldiram's, STUDDS, Pigeon, Mahindra
Logistics and The Sleep Company in addition to Snoonu and Namshi
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