NSEUpdates6 Jul 2026 · 6 Jul 2026, 06:52 pm
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Hexaware Technologies Limited · HEXT
✦ AI Summary▲ PositiveOrder Win
Hexaware Technologies has formed a strategic partnership with SmartRent to transform its customer operations and revenue processes using AI and Salesforce Revenue Cloud Advanced.
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Earnings Impact2/10
Growth Catalyst8/10
Governance Concern1/10
Regulatory Risk1/10
Balance Sheet Risk1/10
Liquidity Impact8/10
Market Sentiment9/10
Full Announcement
Hexaware Technologies Limited has informed the Exchange regarding 'Hexaware and SmartRent Enter Strategic Partnership toTransform to AI-native Customer Operations and Revenue Processes'.
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HEXT/SE/2026/66
Date: July 06, 2026
To, To,
Lis(cid:415)ng Department Department of Corporate Services
Na(cid:415)onal Stock Exchange of India Limited BSE Limited
Exchange Plaza, Bandra-Kurla Complex, Phiroze Jeejeebhoy Towers,
Bandra (East), Mumbai - 400 051 Dalal Street, Mumbai - 400 001
Symbol: HEXT Scrip Code: 544362
Dear Sir,
Sub: Press Release
Please find enclosed Press Release on “Hexaware and SmartRent Enter Strategic Partnership to
Transform to AI-native Customer Operations and Revenue Processes”.
This information will also be hosted on the Company’s website at www.hexaware.com.
Kindly take the same on record.
Thanking you,
Yours faithfully,
For HEXAWARE TECHNOLOGIES LIMITED
Gunjan Methi
Company Secretary & Compliance Officer
Encl.: as above.
HEXAWARE TECHNOLOGIES LIMITED
Regd. Office: 8th Floor, 13th Level,Q1, Loma Co-Developers1 Private Limited, Plot No.Gen-4/1,TTC Industrial Area,
Ghansoli, Navi Mumbai-400710, Maharashtra, India | Tel: +91 022 3326 8585 | Email: investori@hexaware.com
CIN: L72900MH1992PLC069662 | URL: www.hexaware.com
Hexaware and SmartRent Enter Strategic Partnership
to Transform to AI-native Customer Operations and
Revenue Processes
AI-led support services, bill-to-cash solutions, and an agile lead-to-order process with
Salesforce Revenue Cloud Advanced implementation
Iselin, NJ, USA, July 6th, 2026: Hexaware Technologies (NSE: HEXT), a global provider of IT
solutions and services, today announced a strategic partnership with SmartRent, Inc. (NYSE:
SMRT), a leading technology provider for apartment communities and smart operations solutions
for the rental housing industry. The partnership will drive an AI native transformation of key
business areas of the SmartRent program, spanning three connected workstreams:
AI-native Customer Experience
Hexaware will play a key role in elevating SmartRent’s customer support operations with
advanced Voice AI agents and intelligent orchestration across voice, email, and chat channels.
This will enhance SmartRent’s customer experience, driving even higher satisfaction and service
quality.
An Intelligent Bill-to-Cash Platform Driving Better DSO
Hexaware will deploy and manage an adaptive suite of bill-to-cash solutions—organizing data,
insights, actions, and people to deliver better revenue operations outcomes.
Salesforce Revenue Cloud Advanced Implementation
Hexaware will transform SmartRent’s lead-to-order process by deploying Salesforce Revenue
Cloud Advanced. The result: faster quote cycles, stronger pricing governance, and a unified view
of the revenue pipeline. Total Cost of Ownership and measurable business impact sit at the core.
“Enterprises today need speed and efficiency that produce best-in-class experiences,
Contextual AI, streamlined SaaS, and an AI-native workforce that drives business outcomes and
creates a competitive moat. Enterprises need an operating model in which AI, technology,
processes, and the workforce are in harmony. That’s what we’re building with SmartRent,” said
Eravi Gopan, President & Global Head – Technology, Products, and Platforms, Hexaware.
“We’re pairing domain subject matter experts with Voice AI, transformed enterprise systems, AI-
ready data, and redesigned workflows to give SmartRent an adaptive operations platform that
improves with every interaction, accelerates revenues, and sustains competitive advantage,”
said Suresh Kumar Bennet, Executive Vice President & Global Head – Business Process
Services, Hexaware.
Commenting on the collaboration, Frank Martell, President & CEO, SmartRent, said, “Our
customers expect service that is fast, intelligent, and dependable. This partnership gives us the
operational depth and technology foundation to deliver that at scale.”
Together, Hexaware and SmartRent are building a modern operating model that connects
customer experience, revenue operations, and AI-driven business transformation into a single
foundation for growth.
About Hexaware
Hexaware is a global technology and business process services company. Every day,
Hexawarians wake up with a singular purpose: to create smiles through great people and
technology. With offices across the world, we empower enterprises worldwide to realize digital
transformation at scale and speed by partnering with them to build, transform, run, and optimize
their technology and business processes. Learn more about Hexaware
at https://hexaware.com/.
For details, please contact:
Reena Kamble | Aishwarya Pillai
Hexaware Technologies
mediarelations@hexaware.com