Analysts/Institutional Investor Meet/Con. Call Updates

August 18, 2026 BSE Limited National Stock Exchange of India Limited P.J. Towers, Exchange Plaza, 5th Floor, Plot No. C/1, G Dalal Street, Block, Bandra - Kurla Complex, Bandra (E), Mumbai- 400 001 Mumbai - 400 051 Scrip Code: 543386 Symbol: FINOPB Dear Sir/Madam, Sub: Transcript of the earnings call with the investors and analysts held on August 14, 2026 - Disclosure under Regulation 30 of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 Ref: Earnings call with Investors and Analysts on August 14, 2026 In continuation to our letter dated July 27, 2026 and August 14, 2026, please find enclosed herewith the transcript of the earnings call with the investors and analysts held on August 14, 2026. This disclosure will also be available on the Bank’s website i.e. www.fino.bank.in Kindly take the same on record. Thanking You Yours faithfully, For Fino Payments Bank Limited Basavraj Loni Company Secretary & Compliance Officer Place: Navi Mumbai Encl: As above Fino Payments Bank Limited Registered Office: Mindspace Juinagar, Plot No Gen 2/1/F, Tower 1, 8th Floor, TTC Industrial Area, MIDC Shirwane, Juinagar, Navi Mumbai - 400 706 | CIN: L65100MH2007PLC171959 | Tel: (+91 22) 7104 7000 | Website: www.fino.bank.in | Email: cs@fino.bank.in “Fino Payments Bank Limited Q1 FY27 Earnings Conference Call” August 14, 2026 MANAGEMENT: MR. KETAN MERCHANT – INTERIM CHIEF EXECUTIVE OFFICER – FINO PAYMENTS BANK LIMITED MR. ANUP AGARWAL – INTERIM CHIEF FINANCIAL OFFICER– FINO PAYMENTS BANK LIMITED MR. TEJAS MANIAR – CHIEF DIGITAL AND LIABILITIES OFFICER – FINO PAYMENTS BANK LIMITED MODERATOR: MR. NIKHAR ARORA – GO INDIA ADVISORS LLP Page 1 of 16 Fino Payments Bank Limited August 14, 2026 Moderator: Ladies and gentlemen, good day, and welcome to Fino Payments Bank Limited Q1 FY27 Earnings Conference Call hosted by Go India Advisors LLP. As a reminder, all participant lines will be in the listen-only mode, and there will be an opportunity for you to ask questions after the presentation concludes. Should you need assistance during this conference call, please signal an operator by pressing star then zero on your touch-tone phone. Please note that this conference is being recorded. I now hand the conference over to Mr. Nikhar Arora from Go India Advisors LLP. Thank you, and over to you, sir. Nikhar Arora: Thank you, Palak. Good afternoon, everyone, and welcome to the Q1 FY27 Earnings Call of Fino Payments Bank. We have on call Mr. Ketan Merchant, Interim Chief Executive Officer; Mr. Anup Agarwal, Interim Chief Financial Officer; and Mr. Tejas Maniar, Chief Digital and Liabilities Officer. We must remind you that the discussion on today's call may include certain forward-looking statements and must, therefore, be viewed in conjunction with the risks that the company faces. May I now request the management to take us through the financials and the business outlook, subsequent to which we will open the floor for Q&A. Thank you, and over to you, sir. Ketan Merchant: Thank you, Nikhar. Good afternoon, everyone. Hi, this is Ketan here, Interim Chief Executive Officer for Fino Payments Bank. Good afternoon, everyone, and thank you for joining Fino Payments Bank earnings call for the first Quarter of FY27. It is just about fair for me to say that Quarter 1 FY27 has been one of the toughest quarters in the history of bank. Besides the event of Feb '26, one of our most profitable B2B business has been paused for recalibration, and it will take at least next couple of quarters for the relaunch. However, amidst the challenges, there are silver linings in Quarter 1 FY27. Our focus is on retail segment, customer acquisition and referral lending, and we are taking right strides and at a steady pace in each of these. This is a conscious strategy in light of our small finance bank transition. Let me now talk about our lending ecosystem. As you know, we consciously built our referral lending business as an important stepping stone towards our future lending franchise. Referral loan disbursements had reached INR 1,285 crores in FY26 and the momentum accelerated further in Quarter 1 FY27. During the quarter, referral loan disbursement increased to INR 628 crores, which is reaching 50% of the total disbursal in FY26. In line with our long-term vision of building predominantly secured lending portfolio, our referral lending business is also fully focused on gold loan, affordable housing and loan against property. This allows us to develop customer relations within the secured lending space, create customer credit insights while building agile underwriting and servicing capabilities over the next couple of quarters and more. Page 2 of 16 Fino Payments Bank Limited August 14, 2026 Further, I am pleased to share that we are advancing well and remain on track to meet RBI stipulated conditions for transition to Small Finance Bank. We continue to expect that all required milestones will be completed within the prescribed 18-month timeline, and we remain on course to submit our readiness to the Reserve Bank of India by end of Quarter 4 FY27. We have appointed PricewaterhouseCoopers to support the implementation and overall operational readiness of SFB. We have also onboarded technology partners for our loan origination system, loan management system and other lending applications that will form the backbone of our lending platform. Alongside this, we continue to strengthen our governance framework by putting in place the required policies, operating procedures and compliance process to support Small Finance Bank. On the leadership front, recruitment is progressing and progressing well. Individuals for key leadership positions have been identified, and we expect these senior executives to join us by end of the calendar year. In parallel, technology stack for the end-to-end customer loan journey is under development and is expected to be ready by Feb '27. Overall, the implementation of road map remains well aligned within our planned time lines. As we prepare for next phase of our journey, technology and AI-led automation will remain central to the improving customer experience, enhancing risk management and driving operational efficiency. Our USP, the existing fee-based income, which contributes over 75% of the revenue stood at INR 234 crores in Q1 FY27, and it remains our distinct advantage over other SFBs once we transit. Our cost of funds currently at 1.4% and our plans to enhance that will enable us to have a higher NIMs for secured assets. Our capital position continues to remain comfortably above the regulatory requirement for the proposed small finance bank. At the same time, our business plan through FY30, which we have enunciated earlier, remain unchanged. We will continue to build a predominantly fee-based business complemented by secured lending portfolio, allowing us to maintain prudent balance between growth, profitability and capital efficiency. Coming to our liability franchise. This continues to be the cornerstone of our business model and remains our biggest strategic differentiator. The average CASA balance stood at INR 1,280, while the average total deposit increased 12% Y-o-Y to INR 2,772 crores and renewal income grew by 7% year-on-year to INR 67.5 crores during the quarter. Customer acquisition remained healthy, and we added 8.4 lakh new accounts in this quarter, taking our total account base to 1.83 crore. Our merchant network, which is close to around 20 lakh continues to be one of the biggest competitive strengths. It gives us unmatched physical reach across the country while also supporting the growth of our digital ecosystem. This network not only helps us to acquire customers at a relatively low cost today, but also provides a ready distribution platform for future banking and lending products. Page 3 of 16 Fino Payments Bank Limited August 14, 2026 Customer engagement across our digital ecosystem also continued [Showing first 8,000 characters — download PDF for full document]