Updates

eClerx/SECD/SE/2026/133 August 17, 2026 BSE Limited National Stock Exchange of India Limited Corporate Relationship Department, Exchange Plaza, Plot No. C/1, Phiroze Jeejeebhoy Towers, Block G, Bandra - Kurla Complex 25th Floor, Dalal Street, Bandra (East), Fort, Mumbai - 400 001 Mumbai – 400 051 Dear Sir/Madam, Reg: Regulation 34(2)(f) of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 (“Listing Regulations”) Sub: Business Responsibility and Sustainability Report for the financial year ended March 31, 2026 Scrip Code: BSE - 532927 NSE - ECLERX In terms of Regulation 34(2)(f) of the Listing Regulations, please find enclosed the Business Responsibility and Sustainability Report for the financial year ended March 31, 2026, which also forms part of the Annual Report for FY2026. The report is also available on the website of the Company viz. www.eclerx.com. This is for your information and record. Thanking you, Yours truly, For eClerx Services Limited Pratik Bhanushali VP – Legal & Company Secretary F8538 Encl: A/a Registered office address Ph: +91 (022) 6614 83011 eClerx Services Limited Fax: +91 (022) 6614 8655 Sonawala Building, 1st Floor, 29 Bank Street, Fort, Email: Contact@eclerx.com Mumbai – 400 02 3 , M a h a r a s h t r a , I n d i a C I N : ( L 7 2 2 0 0MH2000PLC125319) Amplify Business Results www.eclerx.com ANNUAL REPORT 2025-26 BUSINESS RESPONSIBILITY AND SUSTAINABILITY REPORT The Business Responsibility and Sustainability Report is presented as prescribed under Regulation 34 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 SECTION A: GENERAL DISCLOSURES I. Details of the listed entity Sr. No. Particulars 1. Corporate Identity Number (CIN) of the Listed Entity L72200MH2000PLC125319 2. Name of the Listed Entity eClerx Services Limited 3. Year of incorporation 2000 4. Registered office address Sonawala Building, 1st Floor, 29 Bank Street, Fort, Mumbai – 400 023, Maharashtra, India. 5. Corporate address 4th Floor, Express Towers, Nariman Point, Mumbai – 400021. 6. Email id investor@eClerx.com 7. Telephone +91 (022) 6614 8300 8. Website www.eClerx.com 9. Financial year for which reporting is being done April 1, 2025 to March 31, 2026 10. Name of the Stock Exchange(s) where shares are ● BSE Limited listed ● National Stock Exchange (NSE) of India Limited 11. Paid-up Capital ₹ 94,05,07,180 12. Name and contact details (telephone, email Name: Srinivasan Nadadhur address) of the person who may be contacted in Designation: Chief Financial Officer case of any queries on the BRSR report Telephone number: 91 (022) 6614 8301 E-mail id: esg@eclerx.com; investor@eclerx.com 13. Reporting boundary The disclosures for this financial year pertain to eClerx Services Limited and its entities in India. This includes our offices in Mumbai, Pune, Chandigarh, Mohali, Gurugram and Coimbatore until stated otherwise. 14. Name of the assurance provider TÜV SÜD South Asia Private Limited 15. Type of assurance obtained Limited Assurance II. Products/services 16. Details of business activities (accounting for 90% of the turnover) Sr. No. Description of main activity Description of business activity % of turnover of the entity 1. Information Technology eClerx provides specialized Business 100% Enabled Services Process Management (BPM), automation, and analytics services to its clients. 17. Products/Services sold by the entity (accounting for 90% of the entity’s Turnover) Sr No Product/Service NIC Code % of total turnover contributed 1. Computing infrastructure, data processing, hosting and related activities 6310 96.12% 2. Other information technology, consultancy and related activities 6219, 6290 3.88% Note: The NIC codes and the product/service descriptions are as per the latest NIC-2025 list available at the following link: https://www.mospi.gov.in/uploads/publications_reports/publications_reports1763457214315_c3e5d4f3- 8e25-4775-85e3-ad42d571652f_NIC_2025_Final.pdf. The percentages of turnover represent our global operations. ECLERX SERVICES LIMITED | Business Responsibility and Sustainability Report 1 ANNUAL REPORT 2025-26 III. Operations 18. Number of locations where plants and/or operations/offices of the entity are situated Location Number of Plants Number of Offices Total National Not Applicable 9 9 International Not Applicable 21 21 19. Markets served by the entity a. Number of locations: Location Number of Plants National (No. of states) 4 States and 1 Union Territory International (No. of countries) 15 b. What is the contribution of exports as a percentage of the total turnover of the entity? c. A brief on types of customers eClerx is a productized services company, bringing together people, technology and domain expertise to transition, manage, and transform complex functions for its clients. It has expertise across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. IV. Employees 20. Details as at the end of Financial Year: 2025-26 (31st March, 2026) a. Employees and workers (including differently abled): Sr. No. Particulars Total Male Female (A) No. (B) % (B/A) No. (C ) % (C/A) Employees 1. Permanent (D) 12,641 8,155 65% 4,486 35% 2. Other than permanent (E) 5,525 3,385 61% 2,140 39% 3. Total Employees (D+E) 18,166 11,540 64% 6,626 36% Note: eClerx designates everyone in its workforce as ‘employees’, so data specific to workers does not apply. b. Differently abled Employees Sr. No. Particulars Total Male Female (A) No. (B) % (B/A) No. (C ) % (C/A) Differently abled Employees 1. Permanent (D) 7 5 71% 2 29% 2. Other than Permanent (E) 1 1 100% 0 0% 3. Total differently abled 8 6 75% 2 25% employees (D+E) Note: eClerx designates everyone in its workforce as ‘employees’, so data specific to workers does not apply. 21. Participation/Inclusion/Representation of women Sr. No. Particulars Total No and % of females (A) No. (B) % (B/A) 1. Board of Directors 9 1 11.11% 2. Key Management Personnel 4 0 0% Note: Mr. PD Mundhra, Co-founder and Executive Director, and Mr. Kapil Jain, CEO & Managing Director are members of the Board as well as Key Managerial Personnel (KMP), and are therefore included under both categories. 22. Turnover rate for permanent employees and workers: (Disclose trends for the past 3 years) FY 2025-26 FY 2024-25 FY 2023-24 Male Female Total Male Female Total Male Female Total Permanent Employees 35.14% 41.96% 37.59% 36.30% 41.70% 38.20% 44.73% 47.98% 45.88% Notes: – eClerx designates everyone in its workforce as ‘employees’, so data specific to workers does not apply. – Data includes both voluntary and involuntary turnover for our employees at all India locations. 2 ECLERX SERVICES LIMITED | Business Responsibility and Sustainability Report ANNUAL REPORT 2025-26 V. Holding, Subsidiary and Associate Companies (including joint ventures) 23. (a) Names of holding/subsidiary/associate companies/joint ventures Sr. Name of the holding/subsidiary/associate Indicate whether % of shares Does the entity indicated No. companies/joint ventures (A) holding/ held by at column A, participate in Subsidiary/ listed entity the Business Responsibility Associate/Joint initiatives of the listed entity? Venture (Yes/No) 1 eClerx LLC (USA) Subsidiary 100 No 2 eClerx Private Ltd (Singapore) Subsidiary 100 No 3 eClerx Investments (UK) Limited Subsidiary 100 No 4 eClerx Limited (UK) Subsidiary 100 No 5 CLX Europe Media Solution GmbH Subsidiary 100 No 6 CLX Europe S.P.A (Italy) Subsidiary 100 No 7 eClerx Canada Limited Subsidiary 100 No 8 eClerx B.V. (Netherlands) Subsidiary 100 No 9 CLX Thai Co. Limited (Thailand) Subsidiary 49 No 10 CLX Europe Media Solution Limited (UK) Subsidiary 100 No 11 eClerx Philippines Inc. Subsidiary 100 No 12 eClerx PTY Limited Subsidiary 100 No 13 Personiv Contact Centers India Private Ltd. Subsidiary 100 Yes 14 AG Resources (India) Private Limited Subsidiary 100 Yes 15 e [Showing first 8,000 characters — download PDF for full document]