Action(s) taken or orders passed

Ref No.: NACL/01/AUG/2026-27 August 14, 2026 To, To, BSE Limited, National Stock Exchange of India Ltd., Phiroze Jeejeebhoy Towers, Exchange Plaza, C-1, Block G, Dalal Street, Bandra Kurla Complex, Mumbai- 400001 Bandra (E) Scrip Code: 544260 Mumbai – 400 051 Scrip Symbol: NORTHARC Sub: Intimation under Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (“Listing Regulations”). With reference to above, we would like to inform that a penalty of Rs. 6.20/- Lakhs has been imposed on the Company, by the Reserve Bank of India (“RBI”) vide its Speaking order dated August 14, 2026, received by the Company via email on August 14, 2026. The details as required under sub-para 20 of Para A of Part A of Schedule III of SEBI Listing Regulations and Industry Standards Note on Regulation 30 of the SEBI Listing Regulations are enclosed as Annexure - A. We further state and declare that the information and details provided in Annexure A, in compliance with Regulation 30(13) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, is true, correct and complete to the best of our knowledge and belief. For Northern Arc Capital Limited Prakash Chandra Panda Company Secretary & Compliance Officer Encl: a/a ANNEXURE A Details as required under Para A Part A of Schedule III of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 and Industry standards Note on Regulation 30 of SEBI Listing Regulations S. No. Particulars Details 1. Name of the Listed entity Northern arc capital limited 2. Name of the Authority from whom Reserve Bank of India (“RBI”) communication is received 3. Type of Communication received Speaking Order dated August 14, 2026 4. Period for which communication Penalty is in respect of the financial position of the would be applicable, if stated Company as on March 31, 2025 5. Nature and details of the action(s) RBI, in exercise of the powers conferred under Section taken or order passed 58G(1)(b) read with Section 58B(5)(aa) of the Reserve Bank of India Act, 1934, imposed a penalty of Rs. 6.20 Lakhs vide the above-mentioned speaking order. 6. Date of receipt of direction or order, August 14, 2026 including any ad-interim or interim orders, or any other communication from the authority/ Date of receipt of communication 7. Details of the violation(s)/ (i) The company failed to comply with Bank's direction on contravention(s) committed or 'Disclosures in Financial Statements- Notes to alleged to be committed/Details of Accounts', when it disclosed only 938 customer any aberrations/non-compliances complaints instead of 23,956 customer complaints in identified by the authority in the the Notes to Accounts of Annual Financial Statements. communication (ii) The company failed to comply with the Bank's directions on 'Procedure for Complaint Redress by lnternal Ombudsman', when it failed to ensure auto- escalation of 11,109 complaints, that were partly or wholly rejected by the company's internal grievance redress mechanism, to the lnternal Ombudsman. 8. Impact on financial, operation or Rs. 6.20 Lakhs. other activities of the Company, quantifiable in monetary terms to the extent possible/ Details of any penalty or restriction or sanction imposed pursuant to the communication/ Expected financial implications on the listed company, if any 9. Action(s) taken by listed company The Company has undertaken necessary corrective action with respect to the communication to address the issue. 10 Brief summary of the material Please refer to S. No. 7 above contents of the communication received, including reasons for receipt of the communication 11 Any other relevant information -