Transcript of Earnings Conference Call held on August 10, 2026

August 14, 2026 BSE Limited National Stock Exchange of India Ltd. Corporate Relation Dept. “”Exchange Plaza” P. J. Towers, Dalal Street Bandra Kurla Complex, Bandra (East) Mumbai 400 001. Mumbai - 400 051. Scrip Code : 532859 Symbol : HGS Dear Sir/Madam, Sub: Transcript of Earnings Conference Call held on August 10, 2026 This is in continuation to Q1 & FY2026-27 Earnings Conference Call of Hinduja Global Solutions Limited held on August 10, 2026. Pursuant to Regulation 30 of the SEBI (Listing Obligation and Disclosure Requirement), Regulations 2015, we wish to attach herewith the transcript of Q1 & FY 2026-27 Earnings Conference Call of the Company held on August 10, 2026. The transcript can also be accessed using: https://hgs.com/investors/ Thanking you, For Hinduja Global Solutions Limited Narendra Singh Company Secretary F4853 Encl: As above HINDUJA GLOBAL SOLUTIONS LIMITED Corporate Office: Gold Hill Square Software Park, No. 690, 1st Floor, Hosur Road, Bommanahalli, Bengaluru - 560 068. India. Telephone: +91-80-4643 1000 / 4643 1222 Regd. Office: Tower C (1st floor), Plot C-21, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400 051. India. Telephone: +91-22-6136 0407, E-mail: investor.relations@hgs.com Website: www.hgs.com Corporate Identity Number: L92199MH1995PLC084610 Hinduja Global Solutions Limited Q1 FY2027 Earnings Conference Call August 10, 2026 Key Speakers: Mr. Venkatesh Korla - Global Chief Executive Officer, HGS Mr. Vynsley Fernandes - Whole Time Director, HGS & CEO of NXTDIGITAL Media Business Mr. Mahesh Kumar Nutalapati - Global CFO, HGS Page 1 of 24 Hinduja Global Solutions Limited Q1 FY’27 Earnings Conference Call August 10, 2026 Moderator: Good evening, ladies and gentlemen. A very warm welcome to the Q1 FY 2027 Earnings Conference Call of Hinduja Global Solutions Limited. From the Senior Management we have with us today Mr. Venkatesh Korla - Global Chief Executive Officer, HGS, Mr. Vynsley Fernandes - Whole Time Director, HGS and CEO of NXTDIGITAL Media Businesses and Mr. Mahesh Kumar Nutalapati - Global Chief Financial Officer, HGS. As a reminder, all participant lines will be in a listen-only mode and there will be an opportunity for you to ask questions after the presentation concludes. Should you need assistance during the conference call, please signal an operator by pressing “*” then “0” on your touch-tone phone. Please note this conference is being recorded. I now hand the conference over to Mr. Anand Venugopal from Adfactors PR. Thank you and over to you sir. Anand Venugopal: Thank you, Nirav. Good evening, everyone. We welcome you to the Q1 FY 2027 Earnings Call of Hinduja Global Solutions Limited. Before we begin, I would like to highlight that some of the statements made during today's call may be forward-looking in nature. These statements involve risks and uncertainties, including those related to the company's future financial and operational performance. Additionally, in the unlikely event of a call drop during the conference, we will ensure the call is reconnected at the earliest. I now invite Venkatesh sir to deliver the opening remarks. Over to you, sir. Page 2 of 24 Venkatesh Korla: Excellent. Good evening, everyone, and thank you for joining us. I am Venkatesh Korla – Global CEO of HGS. I will start with a brief update on our overall performance for Q1 FY 2027 and then share some of the key developments that are shaping our growth journey. This quarter reflects our continued focus on execution, capability building, and positioning HGS for its next phase of growth. We are working through a planned transition with some legacy contracts, completing as expected while newer engagements continue to ramp. Although the revenue contribution from these wins will build progressively over time, we are encouraged by the momentum we are seeing in areas such as AI-led transformation, digital modernization, platform services, and intelligent operations. We believe the portfolio we are building today is strategically stronger, more aligned to evolving client needs, and better positioned to drive sustainable growth in the years ahead. Moving on to the Slide #4, snapshot of HGS final performance: • For Q1 FY 2027, our revenue from operations stood at Rs. 1,050.4 crores. And total income was Rs. 1,201.2 crores. • Total EBITDA stood at Rs. 116.3 crores with EBITDA margins at 9.7%. Two things stick behind that number: 1. The contracts running off are doing so on schedule as expected. 2. The new business replacing them carries a different profile. More technology content, more offshore delivery, and increasingly commercials tied to outcomes rather than headcount. The impact on margins is immediate because of ramp and training costs. Looking at business highlights for the quarter: Page 3 of 24 During the quarter, we made steady progress on several business priorities. We are seeing multiple AI-embedded client engagements move forward. These are not just pilots or proof points anymore. Increasingly, clients are looking at AI as part of real operating models, where the focus is on measurable outcomes, productivity, speed, quality, and business impact. We added 19 new logos across CX and digital services, and 8 clients in HRO and payroll processing. That is encouraging because it shows continued client confidence in our capabilities, even in a cautious demand environment. However, many of these relationships are at an early stage, particularly within the OSS business, and we expect revenue contribution to build progressively as projects mature and the scope expands. Our pipeline remains strong in areas such as agentic AI, process automation, contact center, digital modernization, and platform services. We have also strengthened our focus on domain hiring, fractional advisors, and solutions build-out, which are important as we move deeper into specialized outcome-led engagements. Another important development was the incorporation of HGS MENA IT Consulting LLC in Dubai. This will help us build technology and consulting capabilities across the MENA region and support our expansion strategy. We continue to see encouraging external validation of our strategy and execution. In Q1, we received recognition for our AI-led innovation and employee experience initiatives, while analyst firms including Forrester, Everest Group, and Avasant highlighted our capabilities, sector expertise, and evolving position in the market. Overall, the quarter reflects the continued focus on discipline, execution, expansion, and innovation. Driving business growth through delivery of intelligent experiences, let me now spend a few minutes on where we are headed as a business: Page 4 of 24 Over the past few quarters, we have been deliberate in sharpening our market position. The opportunity today expands well beyond traditional CX or digital operations. Clients are looking for partners who can bring together technology, data, AI, automation, and operational expertise to deliver clear business outcomes, create better experiences for our customers and employees, and provide leaders with the insights needed to make smarter decisions. When businesses reimagine entire processes around these outcomes, the impact goes far beyond efficiency. It creates stronger customer relationships, improves agility, and builds a competitive advantage that is difficult to replicate. Clients are increasingly seeking trusted partners who can help them drive end-to-end transformation and translate technology investments into real business value. HGS is positioned well to win in this space and aspires to be a leader in helping businesses move from cost savings to revenue generation. Enterprises are moving AI pilots to AI execution across industries. We are seeing AI adoption accelerate, but the conversation has clearly changed. Today, enterprises are asking sharper questions around ROI, business value, speed-to-value, governance, and scalability. This is very evident from my re [Showing first 8,000 characters — download PDF for full document]