NSEAnalysts/Institutional Investor Meet/Con. Call Updates12 Aug 2026 · 12 Aug 2026, 06:30 pm
Analysts/Institutional Investor Meet/Con. Call Updates
One Point One Solutions Limited · ONEPOINT
✦ AI Summary▲ PositiveResults
One Point One Solutions Limited has announced its Q1FY27 results, with revenue increasing by 129.4% YoY, EBITDA by 91.5% YoY, and PAT by 72.8% YoY, driven by the integration of Netcom operations and growing demand for ResolX. The company has also highlighted its strategic direction, focusing on combining domain expertise with agentic AI to deliver measurable business outcomes.
Analysis Scores
Earnings Impact8/10
Growth Catalyst9/10
Governance Concern1/10
Regulatory Risk1/10
Balance Sheet Risk1/10
Liquidity Impact8/10
Market Sentiment9/10
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One Point One Solutions Limited has informed the Exchange about Presentation
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Date: August 12, 2026
National Stock Exchange of India Ltd BSE Limited
Exchange Plaza, Plot No.C-1, G Block Phiroze Jeejeebhoy Towers,
Bandra Kurla Complex, Bandra (East), Dalal Street,
Mumbai - 400 051 Mumbai 400 001
Security Code: ONEPOINT Scrip Code: 544748
Sub: Intimation of Investor Presentation for Post-Earnings Conference Call
Ref.: Regulation 30 (Disclosure of event or information) of Securities and Exchange Board of India
(Listing Obligations and Disclosure Requirements) Regulations, 2015.
Dear Sir/Madam,
In accordance with Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements)
Regulations, 2015, and further to our communication dated August 7, 2026, regarding the Post-
Earnings Conference Call, we hereby enclose the Investor Presentation that will be used during the
call, along with the Financial Results for the quarter ended June 30, 2026.
Please note that no unpublished price-sensitive information (UPSI) will be shared during the call.
We kindly request you to take this intimation on record.
Thanking you,
Yours faithfully,
For One Point One Solutions Limited
Pritesh Sonawane
Company Secretary and Compliance Officer
Place: Mumbai
Encl.: As above
ONE POINT ONE SOLUTIONS LIMITED
Corporate Office: C-42, TTC Industrial Area, MIDC, Village Pawane, Navi Mumbai, Maharashtra- 400 705.
T. 022 6687 3800 F. 022 6687 3889 CIN: L74900MH2008PLC182869 website: www.1point1.com
Reg. Office: Unit no. 501, 5th Floor, Naman Centre, G Block, C-31, Bandra Kurla Complex, Bandra (E), Mumbai 400051, Maharashtra, India
Mumbai. Gurgaon. Indore. Bangalore. Chennai
A Global AI-powered Customer Experience
and Enterprise Operations Company
1Point1 Solutions
Trusted to Lead. Built to Deliver
Investor Presentation
August 2026
Table of Contents
Quarterly Highlights
Strategic Direction
Company Overview
ResolX – Our Unique AI Stack
Expanding Global Footprint
Sectoral Expertise
Value Differentiator
Service Suite
June 2026
Quarterly Highlights
Dual Engines Of Global Delivery & Agentic AI To
Drive Growth For FY27
Management Commentary
A Message From The Founder
Q1FY27 marks a defining phase in our transformation as the strategic investments
we have made, begin translating into business momentum.
Netcom has expanded our global delivery footprint and strengthened our capabilities
across key international markets, while ResolX is accelerating our evolution from service
delivery to AI-led, outcome-driven enterprise operations. Together, our global delivery
engine and our agentic AI engine position 1Point1 Solutions to address a significantly
larger market opportunity with differentiated capabilities spanning global delivery,
intelligent automation and measurable business outcomes.
We believe a significant reset in Customer Experience is creating a new growth paradigm
— one where success is defined not by service delivery, but by measurable business
Akshay Chhabra
outcomes. Agentic AI is resetting the starting line, and we come to it with global scale,
Managing Director & Chairman
domain depth and two stock-exchange listings. 1Point1 is built to lead this transformation.
Q1 Revenue Growth Q1 EBITDA Growth Q1 PAT Growth
64.6% / 129.4% 56.0% / 91.5% 58.7% / 72.8%
(QoQ/YoY) (QoQ/YoY) (QoQ/YoY)
Financial Summary
Quarterly Financial Highlights
INR Crores, unless otherwise QoQ YoY YoY
Q1FY27 Q4FY26 Q1FY26 FY26 FY25
mentioned Growth Growth Growth
Total Income 161.9 99.71 +62.4% 74.50 +117.3% 331.03 270.17 22.53%
Revenue from Operations 158.3 96.20 +64.6% 69.01 +129.4% 313.38 256.36 22.24%
EBITDA 39.38 25.24 +56.0% 20.56 +91.5% 90.35 75.75 19.27%
PAT 16.31 10.27 +58.7% 9.44 +72.8% 38.21 33.16 15.23%
Other Comprehensive Income 3.47 3.22 - (0.20) - 5.32 0.11 -
Total Comprehensive Income 19.78 13.50 +46.6% 9.24 114.1% 43.53 33.27 30.84%
• Revenue increased by 129.4%, driven by the full integration of Netcom operations and growing demand for ResolX
• EBITDA increased by 91.5% as a result of increasing topline and AI-led efficiencies
• PAT has grown by 72.8% as a result of normalized business performance and AI-led efficiencies
Strategic Direction
From Strategy to Execution,
Engineering Value through Powerful Outcomes
Our Dual Engines of Growth
Combining Domain Expertise With Agentic AI, Accountable Together.
1POINT1 SOLUTIONS RESOLX, A 1POINT1 COMPANY
Deep Domain Expertise & Global Operations Proprietary Agentic AI Platform
Provides the agentic AI and proprietary resolution
Provides the global operations, domain expertise, +
orchestration - Resolution-as-a-Service
human judgment and enterprise accountability
Leverages AI applications and workflows to drive
Leverages global CX and enterprise operations and
product innovation and outcome-linked
delivery scale to upsell and cross sell to customers
commercial models
Customers Pay For Resolutions & Measurable Outcomes – This Is How We Deliver Them
WHY ARE WE A PREFERRED PARTNER?
As automation increases, the revenue mix shifts toward higher-margin AI, orchestration and outcome-linked models, while human expertise
moves toward more complex, judgment-led work. We offer proven enterprise workflows, delivered with one-point accountability.
Our Business Is Built On 4 Foundational Pillars
Built in Operations, Domain Intelligence Accountable for Enterprise-Grade
Not in a Lab That Knows the Workflow Global Execution
Resolution, Not Activity
• Designed around live enterprise • Combine domain workflows, • Provides the people, capability,
• Engineered around completed
workflows and operational compliance logic, escalation rules, multi-shore delivery and
outcomes, not efforts put in.
constraints decision pathways and human operational ownership required to
• Outcome-linked commercial structure
expertise run AI at enterprise scale.
Proof Behind The Claims Proof Behind The Claims Proof Behind The Claims Proof Behind The Claims
Production deployments Years and industries served Conversions & Retention Countries and delivery sites
Queries resolved end-to-end Workflow libraries Recoveries & resolved cases Employee and language scale
Completion and hand-off Language coverage Turnaround time Regulated-industry references
accuracy
AI-Powered CX DX, Expertly Engineered
Engineered Experiences. Measurable Outcomes.
Engineer the Engineer the Engineer the Engineer the
Conversation Workflow Intelligence Outcome
CX Layer DX Layer Agentic AI Layer Governance + Commercial
• Voice to video • Unified AI powered Ecosystem • Domain-trained Agentic AI • Global certifications spanning
• Engineered to reduce effort • Integrated across platforms - • Resolution as a Service (RaaS) technology, risk governance, and
• Frictionless experience at scale KMS, QA, WFM, CRM & dialer operational excellence
• Unified stack for multi channel
• Improving CSAT • Orchestrated for speed, precision • Designed for transparency, control
communication
• Accelerate resolution and scale. & human informed decision
making
10–15% contact elimination
40–60% of Tier-1 volume
25–35% productivity uplift
Up to 30% of fees
resolved autonomously
per FTE
indexed to client-defined
10–13% deflection
outcome Proof Behind
8–10× faster knowledge
30–40% TCO reduction
The Claims
response using Agent Assist
10–15% AHT improvement
How We Transform Customer Experience End-to-End
Inbound Potential Benefits:
Cognitive channels to eliminate ~30-40% improvement in *TCO
Eliminate
Unassisted simple queries (NLP IVR, Chat
Care BOT, Email BOT) Reduce inbound interactions, General information, Request, etc. 10-15% Contact Elimination
New Channels
Live Chat, SMS Engagement 10-13% Contact Deflection
Case management, Persona
Deflect
based service, 360 view, auto call
tagging, intuitive call tree & Low Cost | Improved CSAT through ease of interaction 10-12% AHT/Ops Efficiency Improvement
Next best action
Assisted
Care
Workflow Solution 8-10% Improvement in FCR
Operational best practices
Enrich
(WFM, Quality Analysis, SLA
10-5% CSAT/NPS Improvement
Improved CSAT | Handle medium to complex queries
Management)
Pr
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