Intimation of Investors Presentation for Q1 FY 2026-27

Date: 12 August 2026 National Stock Exchange of India Ltd., BSE Limited Exchange Plaza, Plot No. C-1, G Block, Phiroze Jeejeebhoy Towers, Bandra Kurla Complex, Bandra – East, Dalal Street, Mumbai – 400051. Mumbai 400 001 Security Code: ONEPOINT Scrip Code: 544748 Sub: Intimation of Investor Presentation - Q1 FY 2026-27 Financial & Operational Update. Ref.: Regulation 30 of Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015. Dear Sir/Madam, In accordance with Regulation 30 of Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015, please find enclosed herewith Investor Presentation on Q1 FY 2026-27 Financial & Operational Update for your information and records. The presentation offers a comprehensive view of our financial performance, operational milestones, and strategic initiatives undertaken during the quarter. The same has also been made available on our website at www.1point1.com for your reference. We kindly request you to take the same on record. Thanking you, Yours faithfully, For One Point One Solutions Limited Pritesh Sonawane Company Secretary & Compliance Officer Encl.: As above ONE POINT ONE SOLUTIONS LIMITED Corporate Office: C-42, TTC Industrial Area, MIDC, Village Pawane, Navi Mumbai, Maharashtra- 400 705. T. 022 6687 3800 F. 022 6687 3889 CIN: L74900MH2008PLC182869 website: www.1point1.com Reg. Office: Unit no. 501, 5th Floor, Naman Centre, G Block, C-31, Bandra Kurla Complex, Bandra (E), Mumbai 400051, Maharashtra, India Mumbai. Gurgaon. Indore. Bangalore. Chennai A Global AI-powered Customer Experience and Enterprise Operations Company 1Point1 Solutions Trusted to Lead. Built to Deliver Investor Presentation August 2026 Table of Contents Quarterly Highlights Strategic Direction Company Overview ResolX – Our Unique AI Stack Expanding Global Footprint Sectoral Expertise Value Differentiator Service Suite June 2026 Quarterly Highlights Dual Engines Of Global Delivery & Agentic AI To Drive Growth For FY27 Management Commentary A Message From The Founder Q1FY27 marks a defining phase in our transformation as the strategic investments we have made, begin translating into business momentum. Netcom has expanded our global delivery footprint and strengthened our capabilities across key international markets, while ResolX is accelerating our evolution from service delivery to AI-led, outcome-driven enterprise operations. Together, our global delivery engine and our agentic AI engine position 1Point1 Solutions to address a significantly larger market opportunity with differentiated capabilities spanning global delivery, intelligent automation and measurable business outcomes. We believe a significant reset in Customer Experience is creating a new growth paradigm — one where success is defined not by service delivery, but by measurable business Akshay Chhabra outcomes. Agentic AI is resetting the starting line, and we come to it with global scale, Managing Director & Chairman domain depth and two stock-exchange listings. 1Point1 is built to lead this transformation. Q1 Revenue Growth Q1 EBITDA Growth Q1 PAT Growth 64.6% / 129.4% 56.0% / 91.5% 58.7% / 72.8% (QoQ/YoY) (QoQ/YoY) (QoQ/YoY) Financial Summary Quarterly Financial Highlights INR Crores, unless otherwise QoQ YoY YoY Q1FY27 Q4FY26 Q1FY26 FY26 FY25 mentioned Growth Growth Growth Total Income 161.9 99.71 +62.4% 74.50 +117.3% 331.03 270.17 22.53% Revenue from Operations 158.3 96.20 +64.6% 69.01 +129.4% 313.38 256.36 22.24% EBITDA 39.38 25.24 +56.0% 20.56 +91.5% 90.35 75.75 19.27% PAT 16.31 10.27 +58.7% 9.44 +72.8% 38.21 33.16 15.23% Other Comprehensive Income 3.47 3.22 - (0.20) - 5.32 0.11 - Total Comprehensive Income 19.78 13.50 +46.6% 9.24 114.1% 43.53 33.27 30.84% • Revenue increased by 129.4%, driven by the full integration of Netcom operations and growing demand for ResolX • EBITDA increased by 91.5% as a result of increasing topline and AI-led efficiencies • PAT has grown by 72.8% as a result of normalized business performance and AI-led efficiencies Strategic Direction From Strategy to Execution, Engineering Value through Powerful Outcomes Our Dual Engines of Growth Combining Domain Expertise With Agentic AI, Accountable Together. 1POINT1 SOLUTIONS RESOLX, A 1POINT1 COMPANY Deep Domain Expertise & Global Operations Proprietary Agentic AI Platform Provides the agentic AI and proprietary resolution Provides the global operations, domain expertise, + orchestration - Resolution-as-a-Service human judgment and enterprise accountability Leverages AI applications and workflows to drive Leverages global CX and enterprise operations and product innovation and outcome-linked delivery scale to upsell and cross sell to customers commercial models Customers Pay For Resolutions & Measurable Outcomes – This Is How We Deliver Them WHY ARE WE A PREFERRED PARTNER? As automation increases, the revenue mix shifts toward higher-margin AI, orchestration and outcome-linked models, while human expertise moves toward more complex, judgment-led work. We offer proven enterprise workflows, delivered with one-point accountability. Our Business Is Built On 4 Foundational Pillars Built in Operations, Domain Intelligence Accountable for Enterprise-Grade Not in a Lab That Knows the Workflow Global Execution Resolution, Not Activity • Designed around live enterprise • Combine domain workflows, • Provides the people, capability, • Engineered around completed workflows and operational compliance logic, escalation rules, multi-shore delivery and outcomes, not efforts put in. constraints decision pathways and human operational ownership required to • Outcome-linked commercial structure expertise run AI at enterprise scale. Proof Behind The Claims Proof Behind The Claims Proof Behind The Claims Proof Behind The Claims Production deployments Years and industries served Conversions & Retention Countries and delivery sites Queries resolved end-to-end Workflow libraries Recoveries & resolved cases Employee and language scale Completion and hand-off Language coverage Turnaround time Regulated-industry references accuracy AI-Powered CX DX, Expertly Engineered Engineered Experiences. Measurable Outcomes. Engineer the Engineer the Engineer the Engineer the Conversation Workflow Intelligence Outcome CX Layer DX Layer Agentic AI Layer Governance + Commercial • Voice to video • Unified AI powered Ecosystem • Domain-trained Agentic AI • Global certifications spanning • Engineered to reduce effort • Integrated across platforms - • Resolution as a Service (RaaS) technology, risk governance, and • Frictionless experience at scale KMS, QA, WFM, CRM & dialer operational excellence • Unified stack for multi channel • Improving CSAT • Orchestrated for speed, precision • Designed for transparency, control communication • Accelerate resolution and scale. & human informed decision making 10–15% contact elimination 40–60% of Tier-1 volume 25–35% productivity uplift Up to 30% of fees resolved autonomously per FTE indexed to client-defined 10–13% deflection outcome Proof Behind 8–10× faster knowledge 30–40% TCO reduction The Claims response using Agent Assist 10–15% AHT improvement How We Transform Customer Experience End-to-End Inbound Potential Benefits: Cognitive channels to eliminate ~30-40% improvement in *TCO Eliminate Unassisted simple queries (NLP IVR, Chat Care BOT, Email BOT) Reduce inbound interactions, General information, Request, etc. 10-15% Contact Elimination New Channels Live Chat, SMS Engagement 10-13% Contact Deflection Case management, Persona Deflect based service, 360 view, auto call tagging, intuitive call tree & Low Cost | Improved CSAT through ease of interaction 10-12% AHT/Ops Efficiency Improvement Next best action Assisted Care Workflow Solution 8-10% Improvement in FCR Operational best practices Enrich (WFM, Quality Analysis, SLA 10-5% CSAT/NPS Improvement Improved CSAT | Handle medium to complex qu [Showing first 8,000 characters — download PDF for full document]