Annual Report FY 2025-26

Ref No: RML/2026-27/703 Date: August 10, 2026 BSE Limited National Stock Exchange of India Limited Scrip Code: 543228 Symbol: ROUTE Sub: Annual Report for the Financial Year 2025 26 and Notice convening the 22nd Annual General Meeting of the Company. Dear Sir/Madam, With reference to our letter dated July 23, 2026 (Ref No.: RML/2026-27/691) informing that the 22nd Annual General Meeting of Route Mobile Limited (“the Company”) is scheduled to be held on Wednesday, September 02, 2026 at 3:30 P.M. (IST) through Video Conferencing (“VC”) / Other Audio-Visual Means (‘OAVM”), in accordance with relevant circulars issued by the Ministry of Corporate Affairs. Pursuant to Regulation 34(1) of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (“SEBI Listing Regulations”), please find enclosed herewith the Annual Report of the Company along with Notice convening the 22nd Annual General Meeting and other statutory reports for the Financial Year 2025-26, which is being sent through electronic mode to all those shareholders of the Company whose email ids are registered with the Company and/or Depository Participant(s). Further, in accordance with the Regulation 36(1)(b) of the SEBI Listing Regulations, the Company has initiated sending a letter to the shareholders whose e-mail addresses are not registered with the Company/RTA/DPs, providing a web-link from where the Annual Report can be accessed on the website of the Company. The Notice of AGM along with the Annual Report for the Financial Year 2025-26 is also available on the Company's website at https://routemobile.com/compliance/2026/Annual-Report-2026.pdf. We request you to kindly take the above information on record for the purpose of dissemination to the shareholders. Thanking you, Yours truly, For Route Mobile Limited Tejas Shah Company Secretary & Compliance Officer ICSI Membership No: A34829 Encl: as above Annual Report 2025-26 Powering the Future of Digital Engagement Intelligent. Trusted. Scalable. What's inside Powering the future of digital engagement 02 Our growth priorities 04 FY 25-26 key highlights Proximus Global overview 06 Corporate overview Route Mobile at a glance 08 06 - 31 Product portfolio 10 10 - 13 44,082 Our presence 14 INR Mn Product portfolio Board of Directors 16 Revenue Leadership team 18 Message from our Chairman 22 Message from our MD 24 3,526 INR Mn Message from our CEO 28 Annual new product revenue (11% Y-o-Y growth) Key performance indicators 32 Performance Key developments 34 174.9 32 - 39 Success stories 36 Acknowledgements 38 Billable transactions Operating context 40 Strategic overview 3,100+ Strategic pillars 44 40 - 43 40 - 47 Clients served Operating context Sustainability Our people 48 Communities 50 48 - 50 Board’s Report 52 Statutory reports Business Responsibility & Sustainability Report 79 51 - 164 Report on Corporate Governance 119 Management Discussion and Analysis 157 Standalone 166 Financial statements Consolidated 252 165 - 341 Notice 342 44 - 47 Strategic pillars Intelligent Powering We are embedding AI across our platforms to make customer interactions more contextual, responsive and outcome driven. With capabilities spanning the Future conversational AI, intelligent chatbots, omnichannel orchestration and campaign analytics, we are helping enterprises move beyond simple communication to deliver smarter, more personalized customer journeys. of Digital Trusted Engagement Trust remains the foundation of every interaction. Built on secure infrastructure, strong carrier relationships, regulatory expertise and enterprise-grade reliability, our platform helps businesses deliver communications that are dependable, compliant and secure. We have expanded Intelligent Trusted Scalable our capabilities in secure identity verification and Network APIs, helping enterprises authenticate users, reduce fraud and strengthen trust across the entire customer lifecycle. Scalable The next era of digital engagement will be defined by conversations that are smarter, more secure and effortlessly scalable. As customer expectations evolve Our global infrastructure, extensive and enterprise communications become increasingly carrier connectivity and full-stack AI-driven, businesses need partners that can deliver Communications Platform as a Service innovation without compromising trust or performance. (CPaaS) platform allow enterprises to Throughout FY 25-26, we expanded our capabilities to expand seamlessly across markets while meet this opportunity, laying the foundation for the next delivering consistent experiences at scale. phase of growth. Backed by the combined strengths of BICS and Telesign, we are equipped to The convergence of intelligence, trust and scale support growing communication needs defines our next chapter. Together, these strengths are across industries and geographies. This transforming how enterprises connect with customers, scale enables our customers to move turning every interaction into an opportunity to build beyond standalone messaging towards stronger relationships, unlock new value and shape integrated, multi-channel engagement what’s next in communications. models that grow alongside their business. 02 Route Mobile | Annual Report 2025-26 03 Our growth priorities Shaping Route Driving growth through two Creating differentiation Deploying capital to complementary engines through structural accelerate value creation advantages Route Mobile's growth is We approach capital allocation Mobile’s next powered by two distinct yet Beyond communications, we as a strategic lever for long- complementary businesses that are building a differentiated term value creation. With a address different segments of digital engagement ecosystem healthy balance sheet, we are chapter the communications ecosystem. centered on AI, identity and well-positioned to invest in network intelligence. opportunities that deepen our Enterprise and OTT competitive advantage while Our Digital Identity and maintaining financial discipline. Security portfolio now includes Omnichannel engagement, FY 25-26 represented an important inflection point for Route fraud detection, anti-phishing The focus is on capability-led conversational AI and customer Mobile. As enterprise communications rapidly evolved beyond capabilities, silent verification, bolt-on acquisitions that expand experience solutions traditional messaging towards AI-enabled, omnichannel SIM swap detection and device the platform, enhance enterprise engagement, we accelerated our transformation into a full-stack Mobile operators location verification, leveraging solution stickiness and accelerate CPaaS provider. Today, as part of Proximus Global, we combine Konera for Network API-enriched entry into adjacent growth cloud communications, digital identity, network intelligence Firewall, fraud prevention, solutions. These solutions allow areas. At the same time, we are and operator solutions on a unified platform, creating multiple analytics and network enterprises to authenticate users committed to meaningfully avenues for sustainable growth. monetization platforms securely while reducing friction deploying excess capital in a Rather than relying on a single growth driver, we have built a across digital journeys. During manner that balances strategic The first engine is our Enterprise diversified growth playbook founded on five interconnected pillars FY 25-26, the successful investments with delivering and OTT business, where that together strengthen our competitive position and create long- deployment of a Network sustained value to shareholders. organizations are increasingly term value. API-driven silent verification adopting AI-powered solution for Aakash Education A growth model for the omnichannel engagement. demonstrated the commercial future Through SMS, RCS, WhatsApp, potential of these next- Building a stronger foundation Viber, enterprise email, voice and Route Mobile's growth playbook generation capab [Showing first 8,000 characters — download PDF for full document]