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August 8, 2026 BSE Limited National Stock Exchange of Metropolitan Stock Exchange of Phiroze Jeejeebhoy India Limited India Limited Towers, Exchange Plaza, C-1, Building A, Unit 205A, 2nd Floor, Dalal Street, Block G, Bandra-Kurla Complex, Piramal Agastya Corporate Park, Mumbai - 400 001 Bandra (East), Mumbai – 400 051 L.B.S Road, Kurla (West), Scrip Code: 535648 Trading Symbol: JUSTDIAL Mumbai - 400 070 Trading Symbol: JUSTDIAL Dear Sir / Madam, Sub: Business Responsibility and Sustainability Report for the financial year 2025-26 The Business Responsibility and Sustainability Report of the Company for the financial year 2025-26 is enclosed. The said Report is also available on the Company’s website at https://www.justdial.com/cms/investors/justdial-brsr-2025-26 This is for your information and records. Thanking you, Yours truly, For Just Dial Limited Manan Udani Company Secretary and Compliance Officer Encl: As above Connecting People, Business Responsibility & Businesses and Opportunities. Sustainability Report 2025-26 Business Responsibility & Sustainability Report SECTION A: GENERAL DISCLOSURES I. Details of the listed entity 1. Corporate Identity Number (CIN) of the Listed Entity: L74140MH1993PLC150054 2. Name of the Listed Entity: Just Dial Limited 3. Year of incorporation: 1993 4. Registered office address: Palm Court, Building-M, 501 / B, 5th Floor, New Link Road, Beside Goregaon Sports Complex, Malad (West), Mumbai – 400 064 5. Corporate address: Palm Court, Building-M, 501 / B, 5th Floor, New Link Road, Beside Goregaon Sports Complex, Malad (West), Mumbai – 400 064 investors@justdial.com 6. E-mail: 7. Telephone: +91-22-2888 4060 8. Website: www.justdial.com 9. Financial year for which reporting is being done: 2025-26 10. Name of the Stock Exchange(s) where shares are listed: BSE Limited, National Stock Exchange of India Limited and Metropolitan Stock Exchange of India Limited 11. Paid-up Capital: `85,04,46,570/- as on March 31, 2026 12. Name and contact details (telephone, e-mail address) of the Mr. Manan Udani, Company Secretary and Compliance Officer, person who may be contacted in case of any queries on the Tel: +91-22-2888 4060 BRSR report: E-mail id: manan.udani@justdial.com 13. Reporting boundary - Are the disclosures under this report Standalone basis made on a standalone basis (i.e. only for the entity) or on a consolidated basis (i.e. for the entity and all the entities which form a part of its consolidated financial statements, taken together): 14. Name of assessment or assurance provider: Not Applicable 15. Type of assessment of assurance obtained: Not Applicable II. Products / services 16. Details of business activities (accounting for 90% of the turnover): Sr. % of Turnover of Description of Main Activity Description of Business Activity No. the entity 1. Search Business The Company provides local search services for businesses in India. The 98.0 Company's platforms enable discovery of products and services sold by various businesses in India. 17. Products / Services sold by the entity (accounting for 90% of the entity’s Turnover): Sr. % of total Turnover Product / Service NIC Code No. contributed 1. Other information service activities n.e.c. 639099 98.0 III. Operations 18. Number of locations where plants and / or operations / offices of the entity are situated: Locations Number of plants Number of offices Total National 0 60 60 International 0 0 0 Business Responsibility & Sustainability Report 2025-26 0011 19. Markets served by the entity: a) Number of locations: Locations Number National (No. of States) 36* International (No. of Countries) - *Number of States and Union Territories served in financial year 2025-26. b) What is the contribution of exports as a percentage of the total turnover of the entity? 0.2% c) A brief on types of customers: Just Dial runs local search platforms through which users get connected with various businesses (primarily MSMEs). These small and medium businesses promote their business on Justdial by availing various types of paid listing services. IV. Employees 20. Details as at the end of financial year: a) Employees and workers (including differently abled): Sr. Total Male Female Particulars No. (A) No. (B) % (B / A) No. (C) % (C / A) EMPLOYEES 1. Permanent (D) 13,070 9,129 70 3,941 30 2. Other than Permanent (E) 181 122 67 59 33 3. Total employees (D + E) 13,251 9,251 70 4,000 30 WORKERS 4. Permanent (F) 5. Other than Permanent (G) Not Applicable 6. Total workers (F + G) Note: The Company does not have any workers as defined in the guidance note on BRSR issued by SEBI. b) Differently abled Employees and workers: Sr. Total Male Female Particulars No. (A) No. (B) % (B / A) No. (C) % (C / A) DIFFERENTLY ABLED EMPLOYEES 1. Permanent (D) 19 14 74 5 26 2. Other than Permanent (E) 0 0 0 0 0 3. Total differently abled employees 19 14 74 5 26 (D + E) DIFFERENTLY ABLED WORKERS 4. Permanent (F) 5. Other than permanent (G) Not Applicable 6. Total differently abled workers (F + G) Note: The Company does not have any workers as defined in the guidance note on BRSR issued by SEBI. 21. Participation / Inclusion / Representation of women: Total No. and percentage of Females Particulars (A) No. (B) % (B / A) Board of Directors 10 2 20.0 Key Management Personnel* 3 0 0.0 *Key Managerial Personnel includes Managing Director & CEO, Chief Financial Officer and Company Secretary as defined under the Companies Act, 2013. 0022 JJuusstt DDiiaall LLiimmiitteedd Business Responsibility & Sustainability Report 22. Turnover rate for permanent employees and workers: FY 2025-26 FY 2024-25 FY 2023-24 (Turnover rate in (Turnover rate in (Turnover rate in the year prior to Current Financial Year) Previous Financial Year) Previous Financial Year) Male Female Total Male Female Total Male Female Total Permanent Employees* Sales 59% 58% 59% 63% 59% 62% 69% 68% 69% Voice Operations 73% 45% 58% 77% 40% 60% 100% 69% 86% Other Functions 24% 33% 27% 21% 30% 24% 34% 38% 35% Overall Employees 53% 52% 53% 56% 51% 54% 64% 61% 63% Permanent Workers Not Applicable *Employees with tenure of less than 6 months with the Company have been excluded. Note: The Company does not have any workers as defined in the guidance note on BRSR issued by SEBI. V. Holding, Subsidiary and Associate Companies (including joint ventures) 23. (a) Names of holding / subsidiary / associate companies / joint ventures: Does the entity indicated at Sr. Name of the holding / subsidiary / Indicate whether holding / subsidiary % of shares held column A, participate in the No. associate companies / joint ventures (A) / associate / joint Venture by listed entity Business Responsibility initiatives of the listed entity? (Yes / No) 1. Reliance Retail Ventures Limited Holding 0 No VI. CSR Details 24. (i) Whether CSR is applicable as per section 135 of Companies Act, 2013: Yes (ii) Turnover – ₹14,323.5 million (iii) Net worth – ₹39,934.2 million VII. Transparency and Disclosures Compliances 25. Complaints / Grievances on any of the principles (Principles 1 to 9) under the National Guidelines on Responsible Business Conduct: FY 2025-26 FY 2024-25 Current Financial Year Previous Financial Year Stakeholder Number of Number of Number of Remarks group from Grievance Redressal Mechanism in Place (Yes / No) Number of complaints complaints complaints whom (If Yes, then provide web-link for grievance redress policy) complaints pending filed pending complaint is Remarks filed during resolution during the resolution received the year at close of year at close of the year the year Communities Yes 0 0 - 0 0 - The Community members can send any concerns or grievances at the Company’s following e-mail id: feedback@justdial.com. The web-link for community members to enable them to share their feedback and suggestions is https://www.justdial.com/cms/investor-relations/ contact-us Investors No (other than There are no Investors (other than shareholders). shareholders) Business Responsibility [Showing first 8,000 characters — download PDF for full document]