Business Responsibility and Sustainability Report - 31.03.2026

MFSL/SEC/EQ/2026/71 August 07, 2026 To, To, The Manager, General Manager BSE Limited National Stock Exchange of India Limited Phiroze Jeejeebhoy Towers Exchange Plaza Dalal Street Plot No. C/1, G Block Mumbai – 400001 Bandra-Kurla Complex, Bandra (East) Mumbai – 400051 Scrip Code: 540749, 947381 Trading Symbol: MASFIN Sub: Business Responsibility and Sustainability Report for the Financial Year 2025-26 pursuant to Regulation 34 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (“Listing Regulations”) . Pursuant to Regulation 34(2)(f) of Listing Regulations as amended, please find enclosed the Business Responsibility and Sustainability Report which forms part of the Annual Report for the Financial Year 2025-26. Kindly take the same on your record. Thanking you, Yours faithfully, For, MAS Financial Services Limited Riddhi Bhaveshbhai Bhayani Company Secretary and Chief Compliance Officer ACS No.: A41206 Encl: As above Business Responsibility & Sustainability Report Corporate Overview Statutory Reports Financial Statements Annexure - K Business Responsibility & Sustainability Report SECTION A: GENERAL DISCLOSURES I. Details of the listed entity 1. Corporate Identity Number (CIN) of the Listed Entity L65910GJ1995PLC026064 2. Name of the Listed Entity MAS Financial Services Limited 3. Year of incorporation 1995 4. Registered office address 6, Ground Floor, Narayan Chambers, B/h Patang Hotel, Ashram Road, Ahmedabad, Gujarat – 380009 5. Corporate address 6, Ground Floor, Narayan Chambers, B/h Patang Hotel, Ashram Road, Ahmedabad, Gujarat – 380009 6. E-mail mfsl@mas.co.in 7. Telephone 079-41106500 8. Website www.mas.co.in 9. Financial year for which reporting is being done April 1, 2025 to March 31, 2026 10 Name of the Stock Exchange(s) where shares are BSE Limited and National Stock Exchange of India Limited listed 11. Paid-up Capital ` 1,81,45,33,770/- 12. Name and contact details (telephone, email address) Name: Ms. Riddhi Bhayani of he person who may be contacted in case of any Designation: Company Secretary & Chief Compliance Officer queries on the BRSR report E-mail Id: Riddhi_Bhayani@mas.co.in Contact Number: 079-41106638 13. Reporting boundary – Are the disclosures under Standalone basis this report made on a standalone basis (i.e. only for the entity) or on a consolidated basis (i.e. for the entity and all the entities which form a part of its consolidated financial statements, taken together). 14. Name of assessment or assurance provider NA 15. Type of assessment of assurance obtained NA II. Products/services 16. Details of business activities (accounting for 90% of the turnover): S. No. Description of Main Activity Description of Business Activity % of Turnover of the entity 1. Financial Service activities, except insurance Other financial activities 100% and pension funding 17. Products/Services sold by the entity (accounting for 90% of the entity’s Turnover): S. No. Product/Service NIC Code % of total Turnover Contributed 1. Non-Banking Finance Company engaged in lending 649990 100% and allied activities III. Operations 18. Number of locations where plants and/or operations/offices of the entity are situated: Location Number of plants Number of offices* Total National NA# 208 208 International NA NA # MFSL is not engaged in manufacturing activities. *includes branches and corporate office as on March 31, 2026. Annual Report 2025-26 123 19. Markets served by the entity: a. Number of locations Locations Number National (No. of States) 13 States/Union Territory International (No. of Countries) NA * Includes states and union territories as on March 31, 2026. b. What is the contribution of exports as a percentage of the total turnover of the entity: Nil c. A brief on types of customers: MAS Financial Services Limited offers a comprehensive range of financial products and services, with a strong commitment to delivering reliable, accessible, and customer-centric financial solutions. Our primary focus is on empowering small and medium enterprises through customized financing options that support their growth and sustainability. In addition, we provide a wide array of retail lending solutions, including two-wheeler loans, personal loans, and commercial vehicle loans. By addressing the diverse financial needs of individuals and businesses, we aim to enable their aspirations, promote financial inclusion, and contribute to sustainable economic development. IV. Employees 20. Details as at the end of Financial Year: a. Employees and workers (including differently abled): S. No. Particulars Total (A) Male Female No. (B) % (B / A) No. (C) % (C / A) EMPLOYEES 1. Permanent (D) 1933 1771 91.62% 162 8.38% 2. Other than Permanent (E) Nil 3. Total employees (D + E) 1933 1771 91.62% 162 8.38% WORKERS 4. Permanent (F) Nil 5. Other than Permanent (G) 6. Total workers (F + G) b. Differently abled Employees and workers: S. No. Particulars Total (A) Male Female No. (B) % (B / A) No. (C) % (C / A) DIFFERENTLY ABLED EMPLOYEES 1. Permanent (D) 3 3 100% 0 0 2. Other than Permanent (E) Nil 3. Total differently abled employees (D + E) 3 3 100% 0 0 DIFFERENTLY ABLED WORKERS 4. Permanent (F) Nil 5. Other than Permanent (G) 6. Total differently abled workers (F + G) 21. Participation/Inclusion/Representation of Women as on March 31, 2026: Total (A) No. and percentage of Females No. (B) % (B / A) Board of Directors 07 02 28.57% Key Management Personnel 05 02 40% 124 Annual Report 2025-26 Business Responsibility & Sustainability Report Corporate Overview Statutory Reports Financial Statements 22. Turnover rate for permanent employees and workers: (Disclose trends for the past 3 years) FY 2025-26 FY 2024-25 FY 2023-24 (Turnover rate in current FY) (Turnover rate in previous FY) (Turnover rate in the year prior to the previous FY) Male Female Total Male Female Total Male Female Total Permanent Employees 51.41 39.49 50.39 38.77 30.83 37.99 31.48 22.11 30.83 Permanent Workers NA NA NA V. Holding, Subsidiary and Associate Companies (including joint ventures) 23. (a) Names of holding / subsidiary / associate companies / joint ventures Sr. Name of the holding / subsidiary/ Indicate whether % of shares held Does the entity indicated at No. associate companies / joint ventures (A) holding/Subsidiary/ by listed entity column A, participate in the Associate/Joint Business Responsibility Venture initiatives of the listed entity? (Yes/No) 1. MAS Rural Housing & Mortgage Finance Subsidiary 63.74% No Limited 2. Masfin Insurance Broking Private Limited Subsidiary 69.50% No VI. CSR Details 24. (i) Whether CSR is applicable as per section 135 of Companies Act, 2013: (Yes/No) (ii) Turnover (in `): 1,900.33 Crore (iii) Net worth (in `): 2,952.63 Crore VII. Transparency and Disclosures Compliances 25. Complaints/Grievances on any of the principles (Principles 1 to 9) under the National Guidelines on Responsible Business Conduct: Stakeholder group from Grievance Redressal FY 2025-26 Current Financial Year FY 2024-25 Previous Financial Year whom complaint is Mechanism in Place Number of Number of Remarks Number of Number of Remarks received (yes/No) (If yes, then complaints complaints complaints complaints provide web-link for filed during pending filed during pending grievance redress the year resolution the year resolution policy) at close of at close of the year the year Communities Yes 0 0 NA 0 0 NA Investors (other than https://mas.co.in/ 0 0 NA 0 0 NA shareholders) wp-content/uploads/ Shareholders complaint-redressal- 0 0 NA 0 0 NA mechanism-12062026. Employees and workers 0 0 NA 0 0 NA Customers* 1620 60 NA 1321 36 NA Value Chain Partners 0 0 NA 0 0 NA Other (please specify) 0 0 NA 0 0 NA * The Company has received total 1620 complaints out of which 669 was received from partners in FY 2025-26, however in FY 2024-25, the total complaints were 1321 out of which 577 was received from partners. Further, as on March 31, 2026, the total pending complaints were 60 out o [Showing first 8,000 characters — download PDF for full document]