BSECompany Update19h ago · 7 Aug 2026, 10:20 am
Intimation of Press Release in respect of Winning of 3-year Customer Experience Mandate from Vijayanand Travels Private Limited
One Point One Solutions Ltd · 544748
✦ AI Summary▲ PositiveOrder Win
One Point One Solutions Ltd has secured a three-year Customer Experience Operations mandate from Vijayanand Travels Pvt. Ltd, a leading passenger transportation company.
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Earnings Impact2/10
Growth Catalyst8/10
Governance Concern1/10
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Liquidity Impact6/10
Market Sentiment8/10
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One Point One Solutions Ltd - 544748 - Announcement under Regulation 30 (LODR)-Press Release / Media Release
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To, Date: August 7, 2026
National Stock Exchange of India Ltd BSE Limited
Exchange Plaza, Plot No.C-1, G Block Phiroze Jeejeebhoy Towers,
Bandra Kurla Complex, Bandra (East), Dalal Street,
Mumbai - 400 051 Mumbai 400 001
Security Code: ONEPOINT Scrip Code: 544748
Sub: Intimation of Press Release in respect of Winning 3-Year Customer Experience Mandate from
Vijayanand Travels Pvt. Ltd.
Ref.: Regulation 30 of Securities and Exchange Board of India (Listing Obligations and Disclosure
Requirements) Regulations, 2015.
Dear Sir/Madam,
Pursuant to Regulation 30 of the Securities and Exchange Board of India (Listing Obligations and
Disclosure Requirements) Regulations, 2015, we are pleased to inform you that One Point One
Solutions Limited has secured a significant three-year Customer Experience Operations mandate
from Vijayanand Travels Pvt. Ltd. (VTPL), one of India's leading passenger transportation
companies.
We are enclosing a copy of the Press Release detailing this strategic win, which marks our
expansion into the travel and transportation sector. The engagement will involve delivering AI-
enabled, 24x7 multilingual passenger support from our Bengaluru delivery centre.
The Press Release is also available on the Company's website at www.1point1.com.
We request you to kindly take the same on record.
Thanking you,
Yours faithfully,
For One Point One Solutions Limited
Pritesh Sonawane
Company Secretary & Compliance Officer
Place: Mumbai
Encl.: As above
ONE POINT ONE SOLUTIONS LIMITED
Corporate Office: C-42, TTC Industrial Area, MIDC, Village Pawane, Navi Mumbai, Maharashtra- 400 705.
T. 022 6687 3800 F. 022 6687 3889 CIN: L74900MH2008PLC182869 website: www.1point1.com
Reg. Office: Unit No. 501, 5th Floor, Naman Centre, G-Block, C-31, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India, 400051.
Mumbai. Gurgaon. Indore. Bangalore. Chennai
ONE POINT ONE SOLUTIONS LIMITED WINS 3-YEAR CUSTOMER EXPERIENCE MANDATE FROM
VIJAYANAND TRAVELS PRIVATE LIMITED
Will deliver AI-enabled 24x7 multilingual passenger support, marking the company's strategic
expansion into the transportation sector
Mumbai, August 7, 2026: One Point One Solutions Limited (NSE: ONEPOINT I BSE: 544748), India’s
fastest-growing listed AI-powered customer experience and digital transformation company, has
secured a three-year Customer Experience Operations mandate from Vijayanand Travels Pvt. Ltd.
(VTPL), one of India's leading passenger transportation companies, aimed at strengthening
passenger engagement and elevating service consistency across the brand's network.
Under the mandate, One Point One Solutions Limited will deliver end-to-end customer support
services for VTPL, aimed at enhancing passenger engagement, improving service responsiveness,
and ensuring a seamless travel experience across the company's network.
The engagement will be delivered from the company's Bengaluru delivery centre through a
dedicated customer experience team focused on first-contact resolution, faster response times,
operational excellence, and superior customer satisfaction
Commenting on the mandate win, Akshay Chhabra, Chairman & Managing Director, One Point
One Solutions Limited, said, "Every meaningful milestone begins with trust and is strengthened
through long-term partnerships. We are pleased to be chosen by Vijayanand Travels Pvt. Ltd. to
support an important part of its customer engagement journey. This mandate reflects the
confidence our clients place in our people, capabilities and ability to deliver high-quality customer
experiences at scale. As we continue to expand across industry verticals, the travel and
transportation sector presents a compelling opportunity for technology-enabled customer service,
and we look forward to helping VTPL enhance passenger experiences through responsive,
multilingual, round-the-clock support."
This mandate further strengthens One Point One Solutions Limited position as a trusted AI-
powered customer experience partner, reinforcing its strategy of expanding into high-growth
industry verticals where digital engagement and customer loyalty have become key business
differentiators.
As enterprises increasingly invest in AI-led customer experience transformation, the travel and
transportation sector presents a significant opportunity for intelligent, multilingual, always-
available customer support. The VTPL engagement reflects the growing demand for technology-
enabled CX operations that combine automation with human expertise to deliver measurable
business outcomes.
ABOUT ONE POINT ONE SOLUTIONS LIMITED:
Founded in 2008, One Point One Solutions Limited is a publicly listed, India-headquartered
customer experience and operations management company with over 17 years of delivery
expertise. The company operates nine global delivery centres and employs more than 6,000
professionals, serving clients across the US, Europe, Asia, and India.
ONE POINT ONE SOLUTIONS LIMITED
Corporate Office: C-42, TTC Industrial Area, MIDC, Village Pawane, Navi Mumbai, Maharashtra- 400 705.
T. 022 6687 3800 F. 022 6687 3889 CIN: L74900MH2008PLC182869 website: www.1point1.com
Reg. Office: Unit No. 501, 5th Floor, Naman Centre, G-Block, C-31, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India, 400051.
Mumbai. Gurgaon. Indore. Bangalore. Chennai
One Point One Solutions Ltd. offers services across Customer Experience Management, Digital
Transformation and Automation, Finance & Accounting Outsourcing, Trust & Safety, Supply Chain
and Operations Management, Creator Economy Support and Medical Records and Litigation
Support, working with enterprises in banking and financial services, fintech, e-commerce,
healthcare, manufacturing, legal, construction and more.
Backed by strong operational expertise and a growing GenAI and automation stack, One Point One
Solutions Limited is building a globally integrated, AI-first BPM platform anchored in deep domain
knowledge and a multi-shore delivery model.
Disclaimer: This press release contains “forward- looking statements” that is, statements related
to future, not past, events. In this context, forward-looking statements often address our expected
future business and financial performance, and often contain words such as “expects,”
“anticipates,” “intends,” “plans,” “believes,” “seeks,” “should” or “will.” Forward-looking
statements by their nature address matters that are to different degrees, uncertain. For us,
uncertainties arise from the behaviour of financial Industry, from future integration of businesses;
and from numerous other matters of national, regional and global scale, including those of a
political, economic, business, competitive or regulatory nature. These uncertainties may cause our
actual future results to be materially different from those expressed in our forward-looking
statements. We do not undertake to update our forward-looking statements.
ONE POINT ONE SOLUTIONS LIMITED
Corporate Office: C-42, TTC Industrial Area, MIDC, Village Pawane, Navi Mumbai, Maharashtra- 400 705.
T. 022 6687 3800 F. 022 6687 3889 CIN: L74900MH2008PLC182869 website: www.1point1.com
Reg. Office: Unit No. 501, 5th Floor, Naman Centre, G-Block, C-31, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India, 400051.
Mumbai. Gurgaon. Indore. Bangalore. Chennai