Analysts/Institutional Investor Meet/Con. Call Updates

Redefining Business Services August 06, 2026 To: To: BSE Limited (BSE) National Stock Exchange of India Limited Corporate Relationship Department (NSE) Phiroze Jeejeebhoy Towers, Listing Department 25th Floor, Dalal Street, Exchange Plaza, 5th Floor, Plot No. C/1, Mumbai - 400001 G Block, Bandra Kurla Complex, Bandra (East), Mumbai — 400051 BSE Scrip Code: 543996 NSE Code: UDS Dear Sir/Madam, Sub: Transcript of the Earnings Call for the Quarter Ended June 30, 2026. This is further to our letter dated July 31, 2026, whereby the company submitted the link to the Audio Recording of the Earnings Call for the Quarter Ended June 30, 2026. Pursuant to Regulation 30 (6) read with Part A of Schedule III of the SEBI (Listing Obligations and Disclosure Requirements), Regulations 2015, the transcripts of the said Earnings Call held on July 31, 2026, is enclosed as Annexure. You are requested to kindly take the above on record. Yours faithfully, For Updater Services Limited Sandhya Saravanan Company Secretary and Compliance Officer A66942 Updater Services Limited (earlier Updater Services Pvt Ltd) 1st Floor, No.42, Gandhi Mandapam Road, Kotturpuram, Chennai - 600085 +91 44 2446 3234 I 0333 I sales@uds.in I facility@uds.in I www.uds.in I CIN L74140TN2003PLC051955 Our Values: happy people I clear purpose I better everyday I do good I balance all “Updater Services Limited Q1 FY '27 Earnings Conference Call” July 31, 2026 MANAGEMENT: MR. RAGHUNANDANA TANGIRALA – PROMOTOR, MANAGING DIRECTOR AND CHAIRMAN – UPDATER SERVICES LIMITED MR. AMITABH JAIPURIA - SENIOR EXECUTIVE DIRECTOR – UPDATER SERVICES LIMITED MRS. ELIZABETH JACOB – CHIEF EXECUTIVE OFFICER – ATHENA MR. SUNIL MUNSHI – CHIEF EXECUTIVE OFFICER – DENAVE MS. RAM PRAVEEN – CHIEF FINANCIAL OFFICER – UPDATER SERVICES LIMITED Page 1 of 15 Updater Services Limited July 31, 2026 Moderator: Ladies and gentlemen, good day, and welcome to the Q1 FY '27 Earnings Conference Call for Updater Services Limited. As a reminder, all participant lines will be in the listen-only mode, and there will be an opportunity for you to ask questions after the presentation concludes. Before we begin, a brief disclaimer. This conference call may contain forward-looking statements about the company, which are based on the beliefs, opinions and expectations of the company as on the date of this call. These statements are not the guarantees of future performance, and it may involve risks and uncertainties that are difficult to predict. Should you need assistance during this conference call, please signal an operator by pressing star, then zero on your touch-tone phone. Please note that this conference is being recorded. I now hand the conference over to Mr. Raghunandana Tangirala, Promoter and MD of Updater Services Limited. Thank you, and over to you, sir. Raghunandana Tangirala: Yes. Thank you. Good morning, all of you, and welcome to Updater Services Limited Q1 FY '27 Earnings Call. Joining me are Amitabh Jaipuria, our Senior Executive Director; Ram Praveen, our CFO; Elizabeth Jacob and Sunil Munshi, CEOs of Athena and Denave and our IR advisors from SGA. I hope you've had a chance to review our investor presentation and the results are also available on the exchanges and our website. Before we get into the industry highlights and our performance for the quarter, I would like to share that the Board has approved an interim dividend of INR1. This reflects our company's commitment to disciplined capital allocation, growth-led investment and long-term value creation while maintaining a strong balance sheet. Turning to the IFM industry. Q1 FY '27 saw a healthy momentum driven by growth, driven by strong commercial real estate activity, GCC expansion, rising enterprise outsourcing and continued industrial and manufacturing investment in India. India's office market stayed resilient with strong leasing from MNCs, tech firms and GCCs, seeking comprehensive workplace solutions across engineering, housekeeping, maintenance and energy management. We also saw continued consolidation towards integrated technology enablement outsourcing. And large enterprises favor single strategic partners for their efficiency and governance, a trend being a trend benefiting organized players like us over the fragmented unorganized sector. Now let me get deep into our IFM division. During the quarter, our IFM business continued to benefit from these long-term industry tailwinds. We added 6 new significant logos during Q1 FY '27. For Q1 FY '27, the IFM revenue from operations grew by 11%, accounting for INR525 crores. The growth was driven by new client additions across diversified industries, higher volume from large-scale contracts and continued focus on cost optimization. EBITDA for Q1 FY '27 stood at INR24 crores with a margin of about 4.5%. Our priorities within IFM for the quarter and for the year ahead remain unchanged. We continue to deepen relationship with existing customers, improving client level profitability, optimizing manpower deployment through our technology-led interventions, deepening wallet Page 2 of 15 Updater Services Limited July 31, 2026 share with existing marquee clients and continuing to shift our mix towards higher-margin specialized technical services. Yes. Technology continues to play a central role in enhancing our operational excellence. We are increasingly leveraging digital workforce platforms, AI-enabled workforce management, predictive maintenance tools and automation to improve service quality, optimize manpower deployment and strengthen productivity across client locations. Looking ahead, we remain confident of delivering healthy growth in IFM, supported by strong industry tailwinds, increasing outsourcing penetration and expanded opportunities across industrial manufacturing, infrastructure and commercial real estate. Turning to Global Flight Handling. The aviation ecosystem stayed supportive this quarter with healthy domestic traffic and airlines improving fleet utilization and connectivity, supporting steady momentum for our Airport Services business. Global is our flight handling and ground handling company. Global continued strengthening its footprint across operational airports while expanding into higher-value training and aviation support services, including security training and regulatory certification that complements our core ground handling operations. We are proud to report Global's highest ever profitability, EBITDA of 9%, up from 5% last year, driven by higher-margin non-scheduled flights and strong seasonal traffic. All 23 airports are now operational and are generating revenue. Moving on to Avon, the core mailroom management and integrated support service business continued to demonstrate resilience during the quarter, supported by long-standing client relationships, consistent service delivery and improving operational excellence. Before turning to performance, I would like to highlight that this legacy business is showing resilience and remains on a growth path even as the transport business has been completely shut off. Revenue from operations for the quarter grew 10% year-on-year, reflecting a steady demand across core service offerings. During the quarter, Avon also continued to strengthen its portfolio by increasing the contributions of higher-margin value-added services, particularly in enterprise transport and logistics solutions. This strategic shift is expected to enhance the overall quality of revenues, improve profitability and deepen customer engagement. As we move through the rest of FY '27, we remain confident that this expanding mix of value-added services will support sustainable growth and margin improvement for the business. I would now like to hand over the call to Mr. Amitabh for an update on our BSS segment. Amitabh Jaipuria: Thank you, Raghu, and good morning, everyone. I'll quickly deep dive into what has happened in the BSS segment, and then I will hand over to Mr. Sunil Munshi, who i [Showing first 8,000 characters — download PDF for full document]