BSECompany Update4 Aug 2026 · 4 Aug 2026, 03:16 pm
As enclosed
Medi Assist Healthcare Services Ltd · 544088
✦ AI Summary▲ PositiveProduct Launch
Medi Assist Healthcare Services Ltd announced the latest releases of its AI-powered healthcare technology platform, MAven Intelligent Document Processing (MAven IDP), MAgnum and MAven Guard, expanding its platform for insurers and healthcare providers. The upgrades mark a decisive step towards the company's vision of making cashless healthcare accessible and seamless to patients.
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Medi Assist Healthcare Services Ltd - 544088 - Press Release
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August 4, 2026
Listing Department Department of Corporate Services
National Stock Exchange of India Limited BSE Limited
Exchange Plaza, Phiroze Jeejeebhoy Towers,
Bandra-Kurla Complex, Bandra (East), Dalal Street,
Mumbai - 400 051 Mumbai - 400 001
Symbol: MEDIASSIST Scrip Code: 544088
Subject: Press Release
Dear Sir/ Madam,
Please find enclosed herewith the Press Release of the Company titled:
“Medi Assist Advances Access to Cashless Healthcare: Over 50% of Hospital Pre-Authorisations
Now Approved in Under Five Minutes”
Kindly take the same on record.
Yours faithfully,
For Medi Assist Healthcare Services Limited
Rashmi B V
Company Secretary & Compliance Officer
ICSI Membership No: A38729
Encl: As Above
Press Release
Medi Assist Advances Access to Cashless Healthcare: Over 50% of Hospital Pre-
Authorisations Now Approved in Under Five Minutes*
Major upgrades across its AI platform speed up hospital admissions, cut paperwork friction
and strengthen claims integrity - for patients, hospitals and insurers alike.
Bengaluru, August 4, 2026 – Medi Assist Healthcare Services Limited, India's leading health
benefits administrator, today announced the latest releases of MAven Intelligent Document
Processing (MAven IDP), MAgnum and MAven Guard, expanding its AI-powered healthcare
technology platform for insurers and healthcare providers. The upgrades mark a decisive step
towards the company's vision of making cashless healthcare accessible and seamless to
patients.
The results are already measurable. *Medi Assist TPA, a wholly owned subsidiary, now
completes more than 50% of cashless pre-authorisations in under five minutes, enabling
patients to be admitted and begin treatment faster. The enhanced claims experience
achieved a Net Promoter Score (NPS) of 67, reflecting improvements in speed, consistency
and member satisfaction. Calls from claimants have also dropped by over 60%, indicating a
smoother and more efficient claims journey.
"At Medi Assist, we've always believed that technology should make healthcare more
accessible, not more complex," said Satish Gidugu, CEO, Medi Assist Group. "Our journey
began by simplifying the discharge process with Raksha Prime, and today we're extending that
same approach across the entire cashless journey - from admission and authorisation to
claims decisions and fraud detection. Every improvement removes a point of friction between
a patient and the care they need.
Each platform upgrade strengthens a distinct stage of the cashless journey:
Faster authorisations. MAven IDP, Medi Assist's AI-enabled document processor, reads and
standardises hospitalisation documents into structured clinical summaries, giving claims
teams the context to decide faster and more consistently, so patients are admitted sooner.
Greater transparency for hospitals. MAgnum now let’s hospitals see, in real time, whether a
patient qualifies for Raksha Prime, where every claim stands, and which cases have been
settled and paid. With clear answers at every step, hospitals can offer cashless treatment to
more patients with fewer queries and faster admissions.
Stronger claims integrity. MAven Guard's new release detects fraud, waste and abuse with
up to 50% greater precision, protecting the ecosystem while genuine claims move faster.
In a significant expansion, MAven IDP is now available to insurers and healthcare providers
beyond the Medi Assist Group to the broader ecosystem, and multiplying its impact on
cashless care across India.
Together, these advancements move India closer to a future where cashless healthcare is
seamless by design: where admission is immediate, authorisation is near-instant, and trust is
built into every claim.
About Medi Assist Healthcare Services Limited
Medi Assist provides health benefits administration services, technology platforms and
innovative offerings to the health insurance ecosystem. Through its wholly owned subsidiary,
Medi Assist TPA, the Company acts as a facilitator between (a) insurance companies and their
policyholders, (b) insurance companies and healthcare providers (such as hospitals), and (c)
the Government and beneficiaries of public health schemes. The Company, through Mayfair
We Care, provides benefits administration services to Indian corporates & insurers outside
India as well as services global insurers and beneficiaries. Medi Assist is listed on the National
Stock Exchange of India Limited (NSE) and the BSE Limited (BSE).
Safe Harbor / Disclaimer
This document may contain forward-looking statements about Medi Assist Healthcare
Services Limited and its Subsidiaries, which are based on the beliefs, opinions, and
expectations of the company’s management as the date of this Investor release and the
companies do not assume any obligation to update their forward-looking statements if those
beliefs, opinions, expectations, or other circumstances should change. These statements are
not the guarantees of future performance and involve risks and uncertainties that are difficult
to predict. Consequently, readers should not place any undue reliance on such forward-
looking statements.