Business Responsibility and Sustainability Report for FY 2025-26 along with the Independent Reasonable Assurance Statement on BRSR Core

August 03, 2026 The BSE Limited The National Stock Exchange of India Corporate Relationship Department Limited Phiroze Jeejeebhoy Towers, Exchange Plaza, C-1, Block G, Dalal Street, Bandra-Kurla Complex. Mumbai - 400 001 Bandra (E), Mumbai - 400 051 SCRIP CODE: 543066 SYMBOL: SBICARD SECURITY: Equity Shares/Debentures SECURITY: Equity Shares Dear Sirs, Re: Business Responsibility and Sustainability Report for the financial year 2025-26 Pursuant to Regulation 34(2)(f) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 read with SEBI Master Circular No. HO/49/ 14/ 14(7)2025-CFD-POD2/I/3762/2026 dated January 30, 2026, please find enclosed herewith the Business Responsibility and Sustainability Report ("BRSR") of the Company for the financial year 2025-26, along with Independent Reasonable Assurance Statement on BRSR Core provided by SGS India Private Limited. The BRSR forms part of the Integrated Annual Report of the Company for the financial year 2025-26. Kindly take the same on record. Thanking you, Yours faithfully, For SBI Cards and Payment Services Limited Paya! Mittal Chhabra Chief Compliance Officer & Company Secretary Encl:.aa SBI Cards and Payment services Ltd. DLF Infinity Towers, Tower C, Tel.: 18001801290 Registered Office, 12th Floor, Block 2, Building 3, Email: customercare@sbicard.com Unit 401 & 402, 4th Floor, Aggarwal Millennium Tower, DLF Cyber City, Gurugram -122002, Website, sbicard.com E 1,2,3, Netaji Subhash Place, Wazirpur, New Delhi -110034 Haryana, India CIN -L65999DL1 998PLC093849 Annexure- 5 to the Board’s Report BUSINESS RESPONSIBILITY AND SUSTAINABILITY REPORT SECTION A: GENERAL DISCLOSURES I. Details of the Listed Entity 1 Corporate Identity Number (CIN) of the Listed Entity L65999DL1998PLC093849 2 Name of the Listed Entity SBI Cards and Payment Services Limited 3 Year of incorporation 1998 4 Registered office address Unit 401 & 402, 4th Floor, Aggarwal Millennium Tower E-1,2,3, Netaji Subhash Place, Wazirpur, New Delhi 110 034, India 5 Corporate address 2nd Floor, Tower-B, Infinity Towers, DLF Cyber City, Block 2 Building 3, DLF Phase 2, Gurugram, Haryana 122 002, India 6 E-mail investor.relations@sbicard.com 7 Telephone +91 (124) 4589803 8 Website www.sbicard.com 9 Financial year for which reporting is being done 2025-26 10 Name of the Stock Exchange(s) where shares are listed BSE Limited and National Stock Exchange of India Limited 11 Paid-up Capital as on 31st March 2026 INR 9,51,60,02,510 /- 12 Name and contact details (telephone, email address) of the Ms. Sonia Nagpal person who may be contacted in case of any queries on the esg.sbic@sbicard.com BRSR report 13 Reporting boundary - Are the disclosures under this report Standalone basis made on a standalone basis (i.e. only for the entity) or on a consolidated basis (i.e. for the entity and all the entities which form a part of its consolidated financial statements, taken together) 14 Name of assessment or assurance provider SGS India Pvt. Ltd. 15 Type of assessment or assurance obtained Reasonable Assurance II. Products/services 16. Details of business activities (accounting for 90% of the turnover) Description of Main Activity Description of Business Activity % of Turnover of the entity 1 Credit Card We are a public listed pure-play credit card 100 issuer in the country 17. Products/Services sold by the entity (accounting for 90% of the entity’s Turnover): Product/Service NIC Code % of total Turnover contributed 1 Credit Card Division 64 & 66 activities through credit cards 100 III. Operations 18. Number of locations where plants and/or operations/offices of the entity are situated: Location Number of plants Number of offices Total 1 National 0 23 23 2 International 0 0 0 232 SBI Cards and Payment Services Limited 01-165 166-295 296-412 Corporate Overview Statutory Reports Financial Statements 19. Markets served by the entity: a. Number of locations Locations Number 1 National (No. of states) 28 2 International (No. of countries) - b. What is the contribution of exports as a percentage of the total turnover of the entity? 3.39 c. A brief on types of customers S BI Card, a subsidiary of the State Bank of India, is the second-largest credit card issuer in India. With more than 2.21 crore cards in force, we provide financial accessibility to customers through an extensive range of value-added products and services, catering to both their payment and short-term credit needs. Our commitment to deliver a diverse credit card portfolio is reflected in the many product variants to serve the needs of our customers. The product is designed to enable a seamless, secure, cashless, and contactless digital payments in India. SBI Card serves a broad spectrum of cardholders, spanning from the "super-premium" and "premium" categories to the "affluent" "mass affluent" "mass" and "new to credit" segments. IV. Employees 20. Details as at the end of Financial Year: a. Employees and workers (including differently abled): S. Male Female Particulars Total(A) No No.(B) %(B/A) No.(C) %(C/A) Employees 1 Permanent (D) 4218 3071 72.81 1147 27.19 2 Other than Permanent (E) 28911 17033 58.92 11878 41.08 3 Total employees (D + E) 33129 20104 60.68 13025 39.32 Workers* 4 Permanent (F) - - - - - 5 Other than Permanent (G) - - - - - 6 Total workers (F + G) - - - - - *SBI Card does not have any workers. Hence, the information pertaining to them is not disclosed anywhere in this Report. b. Differently abled Employees and workers: S. Male Female Particulars Total(A) No No.(B) %(B/A) No.(C) %(C/A) Employees 1 Permanent (D) 27 22 81.48 5 18.52 2 Other than Permanent (E) 3 2 66.67 1 33.33 3 Total differently abled employees (D + E) 30 24 80 6 20 Workers* 4 Permanent (F) - - - - - 5 Other than Permanent (G) - - - - - 6 Total differently abled workers (F + G) - - - - - *SBI Card does not have any workers. Hence, the information pertaining to them is not disclosed anywhere in this Report. 21. Participation/Inclusion/Representation of women: No. and percentage of Females Total(A) No.(B) %(B/A) Board of Directors 7 (including MD & CEO) 3 42.86 Key Management Personnel 3 (including MD & CEO) 3 100 Integrated Annual Report 2025-26 233 22. Turnover rate for permanent employees and workers: (Disclose trends for the past 3 years) FY 2026 FY 2025 FY 2024 (Turnover rate in the (Turnover rate in current FY) (Turnover rate in previous FY) year prior to the previous FY) Male Female Total Male Female Total Male Female Total Permanent Employees 16.73% 16.41% 16.64% 18.54% 17.34% 18.22% 19.41% 17.09% 18.77% Permanent Workers* - - - - - - - - - *SBI Card does not have any workers. Hence, the information pertaining to them is not disclosed anywhere in this Report. V. Holding, Subsidiary and Associate Companies (including joint ventures) 23. a. Names of holding / subsidiary / associate companies / joint ventures Does the entity indicated Name of the holding/ Indicate whether holding/ at column A, participate in S. subsidiary/ associate % of shares held by listed Subsidiary/ Associate/ the Business Responsibility No companies/ joint entity Joint Venture initiatives of the listed entity? ventures (A) (Yes/No) 1 State Bank of India Holding 68.92 (includes shareholding No held by subsidiaries of SBI) VI. CSR Details 24. i. Whether CSR is applicable as per section 135 of Companies Act, 2013: (Yes/No) ii. Turnover (in `) FY 2025-26 – 20,707.62 Cr FY 2024-25 – 18,637.15 Cr iii. Net worth (in `) FY 2025-26 – 15,797.01 Cr FY 2024-25 – 13,853.23 Cr VII. Transparency and Disclosures Compliances 25. Complaints/Grievances on any of the principles (Principles 1 to 9) under the National Guidelines on Responsible Business Conduct: Grievance Redressal FY 2025-26 FY 2024-25 Stakeholder Mechanism in Place Number of Number of Number of group from (Yes/No) Number of complaints complaints complaints whom (If Yes, then provide complaints pending pending Remarks filed Remarks complaint is web-link for filed during reso [Showing first 8,000 characters — download PDF for full document]