Annual Report of M/s. Updater Services Limited for the FY 2025 - 26

Redefining Business Services August 03, 2026 To: To: BSE Limited (BSE) National Stock Exchange of India Limited Corporate Relationship Department (NSE) Phiroze Jeejeebhoy Towers, Listing Department 25th Floor, Dalal Street, Exchange Plaza, 5th Floor, Plot No. C/1, Mumbai - 400001 G Block, Bandra Kurla Complex, Bandra (East), Mumbai — 400051 BSE Scrip Code: 543996 NSE Code: UDS Dear Sir/Madam, Sub: Submission of Annual Report for the Financial Year 2025-26 under Regulation 34 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 Pursuant to Regulation 34 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, please find enclosed herewith the Annual Report of the Company for the Financial Year 2025-26. The Copy of the Annual Report is also available on the website of the Company: www.uds.in. We request you to kindly take the same on records. This is for your information and records. Thanking you, Yours faithfully, For Updater Services Limited Sandhya Saravanan Company Secretary and Compliance Officer A66942 Updater Services Limited (earlier Updater Services Pvt Ltd) 1st Floor, No.42, Gandhi Mandapam Road, Kotturpuram, Chennai - 600085 +91 44 2446 3234 I 0333 I sales@uds.in I facility@uds.in I www.uds.in I CIN L74140TN2003PLC051955 Our Values: happy people I clear purpose I better everyday I do good I balance all WWhhaatt’’ss IInnssiiddee 0011--2211 CCoorrppoorraattee OOvveerrvviieeww 01 Corporate Information 2266--5544 02 Key Highligh ts 03 About Us 04 Why UDS SSttaattuuttoorryy RReeppoorrttss 06 Our journey 08 Services offered 26 Management Discussion and Analysis 13 Our presence 37 Notice 14 Awards and Recognitions 54 Board’s Report & It’s Annexures TThhee YYeeaarr iinn RReevviieeww 15 Key Performance Indicators 115500--332222 18 Chairman and MD's Message VVaalluuee AAccccrreettiivvee aanndd FFiinnaanncciiaall SSttaatteemmeennttss SSuussttaaiinnaabbllee GGrroowwtthh 150 Standalone 20 Key Growth Strategies 233 Consolidated 21 ESG Initiatives - Social, CSR & Governance CORPORATE INFORMATION Board of Directors R egistered Office Raghunandana Tangirala 1 s t F l o o r , No. 42 Gandhi Mandapam Road, Chairperson and Managing Director Kotturpuram, Chennai - 600 085. Amitabh Jaipuria E-mail: compliance.officer@uds.in Senior Executive Director website: www.uds.in Sunil Rewachand Chandiramani Independent Director Sangeeta Sumesh Corporate Office Independent Director 1st Floor, No. 42 Gandhi Mandapam Road, Amit Choudhary K o t t u r p uram, Chennai - 600 085. Independent Director Jigyasa Sharma Bankers Executive Director Axis Bank Limited HDFC Bank Limited Standard Chartered Bank Company Secretary and Compliance Officer ICICI Bank Limited Sandhya Saravanan DBS Bank Limited Citibank Kotak Mahindra Bank Yes Bank Limited Chief Financial Officer Ram Praveen Radhakrishnan Registrar & Share Transfer Agent MUFG Intime India Pvt. Ltd (Formerly Known as Link Intime India Private Statutory Auditor Limited) BSR & Co. LLP KRM Tower, 1st and 2nd Floors C-101, 247 Park, 1st Floor, L.B.S. Marg, No. 1, Harrington Road, Vikhroli (West), Mumbai - 400 083. Chetpet, Chennai - 600 031. Listing Internal Auditor BSE Limited R.G.N Price & Co. Scrip Code - 543996 Akshaya Shanthi, National Stock Exchange of India Limited 1st Floor, 27/44, Anna Salai, NSE Symbol - UDS Chennai - 600 002. ISIN - INE851I01011 Secretarial Auditor CIN - L74140TN2003PLC051955 A.K Jain & Associates Driving Operational Excellence Through Innovation and Partnership During FY 2025-26, Updater Services continued to strengthen its reputation as a trusted enabler of business performance and operational excellence. Building on the strong progress achieved in previous years, the Company further expanded its capabilities, enhanced service delivery standards, and reinforced its leadership position across the Integrated Facility Management and Business Support Services landscape. By consistently prioritizing quality, efficiency, and customer value, Updater Services has successfully responded to evolving market requirements while creating measurable outcomes for clients across a wide range of industries. As one of India's leading integrated business services providers, Updater Services delivers end- to-end facility management and allied solutions through a robust nationwide network. The Company has continuously broadened and refined its service portfolio to address the changing needs of organizations operating in sectors such as FMCG, manufacturing, engineering, BFSI, healthcare, IT and IT-enabled services, automotive, logistics, warehousing, aviation, ports, infrastructure, retail, and several other industries. A key differentiator for Updater Services is its ability to design and implement customized solutions that align with the unique operational requirements of each client. This customer- focused approach has enabled the Company to strengthen relationships, increase service penetration across accounts, and establish a stable base of recurring business. Supported by a strong pan-India presence and extensive expertise in talent acquisition, training, and workforce deployment, Updater Services consistently delivers reliable, high-quality services at scale. The Company's success is rooted in a collaborative and consultative engagement model that prioritizes long-term partnerships over transactional relationships. By working closely with clients to understand their evolving challenges and growth ambitions, Updater Services continues to create lasting value, improve operational efficiency, and support business transformation. This commitment has positioned the Company as a strategic partner of choice for organizations seeking dependable, innovative, and scalable service solutions. KKeeyy hhiigghhlliigghhttss `2299,,339955 MMnn Total Revenue 7.44% ` 11,,775599 MMnn Adjusted EBITDA 5.9% ` 882288 MMnn IIFFMM -- 7777++ BBSSSS -- 4488++ Logos added UDS is one of India's leading integrated business services platforms, delivering a comprehensive range of facility management and business support services through a strong pan-India presence. Over the years, the Company has successfully transformed from a predominantly Integrated Facilities Management (IFM) service provider into a diversified integrated business services platform, offering both IFM and Business Support Services (BSS). This transformation has been driven by a combination of strategic acquisitions, organic growth initiatives, and a continued focus on expanding service capabilities to meet evolving customer requirements. With operations spanning across the country, UDS serves a broad and diversified customer base across industries including FMCG, manufacturing, engineering, BFSI, healthcare, IT and ITeS, automotive, logistics and warehousing, airports, ports, infrastructure, retail, and several other sectors. The Company's ability to offer integrated and customized service solutions enables customers to streamline operations through a single service partner while benefiting from consistent service quality and operational efficiency. A key strength of UDS lies in its extensive pan-India footprint, supported by a large and efficient workforce and robust recruitment, training, and deployment capabilities. This operational scale allows the Company to mobilize resources effectively, maintain service excellence across locations, and respond quickly to customer requirements. UDS has also established a strong track record of successfully executing and integrating acquisitions, largely funded through internal accruals, which has strengthened its service portfolio, expanded market reach, and enhanced operational capabilities. The Company's customer-centric and consultative approach has enabled it to build long-standing relationships with customers across diverse sectors, resulting in high levels of customer retention and recurring business. By understanding the unique requirements of each client and delivering tailored solutions, [Showing first 8,000 characters — download PDF for full document]