Transcript of the Earnings call conducted on July 31, 2026

August 02, 2026 National Stock Exchange of India Limited BSE Limited The Listing Department, Department of Corporate Services, Exchange Plaza, Phiroze Jeejeebhoy Towers, Bandra Kurla Complex, Dalal Street, Fort, Mumbai - 400 051 Mumbai - 400 001 Symbol: URBANCO Scrip Code: 544515 Sub.: Disclosure under Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 – Transcript of the Earnings call conducted on July 31, 2026 Dear Sir/ Ma’am, In compliance with Regulation 30 and other applicable provisions of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, as amended, please find enclosed the transcript of the earnings call, conducted on July 31, 2026, in relation to the financial results of the Company for the quarter ended June 30, 2026. The aforesaid details will also be hosted on the Company's website viz. https://investorrelations.urbancompany.com/ This is for your information and record. Thanking you, For Urban Company Limited (Formerly UrbanClap Technologies India Limited and UrbanClap Technologies India Private Limited) Sonali Singh Company Secretary and Compliance Officer Membership No.: A26585 Encl.: As above Urban Company Limited Formerly known as UrbanClap Technologies India Limited & UrbanClap Technologies India Private Limited) REGISTERED OFFICE CORPORATE OFFICE Unit No. 8, Ground Floor, 7th & 8th Floor, Go Works, Rectangle 1, D4, Saket District Centre, Plot 183, Rajiv Nagar, Udyog Vihar New Delhi, 110017, Delhi, India Phase 1, Sector 20, Gurgaon - 122016, Haryana, India CIN L74140DL2014PLC274413 | Email: Peoplesuccess@urbancompany.com| www.urbancompany.com | Telephone: 91 11 444 570 56 Urban Company Limited Q1 FY27 Earnings Conference Call Transcript July 31, 2026 Urban Company Limited July 31, 2026 Moderator Good evening, ladies and gentlemen. Welcome to Urban Company Limited’s Q1 FY27 Earnings Conference Call. We have Mr Abhiraj Singh Bhal, CEO & Co-founder and Mr Abhay Mathur, Chief Financial Officer from the Urban Company management team on the call today. As a reminder, all participant lines will be in the listen-only mode and there will be an opportunity for you to ask questions after the management's remarks. Please note that this call is being recorded and the audio call and the transcript will be available on the company's website. Additionally, this earnings call is scheduled for a duration of 60 minutes. If you wish to ask a question, please use the raise hand feature available on your Zoom dashboard. We will announce your name on the call and unmute your line post which you can proceed with your question. Our results and shareholder letter have been published with the exchanges and uploaded on the company's IR website. Before we begin the call, I would like to remind all the attendees that some statements or comments made on the call today by the management can be deemed as forward-looking and hence may involve certain risks and uncertainties. Such statements or comments are not guarantees of future performance and the actual results may differ. Over to Mr Abhiraj Singh Bhal for the opening remarks. Abhiraj Singh Bhal Thank you very much, Bhavya. Good evening ladies and gentlemen, everyone, and welcome to Urban Company's Q1 FY27 earnings call. Let me start by saying Q1 was a strong start to the year, and one of our best perhaps in the history of the Company. Growth was broad-based across the business, and the core became even more profitable. Getting to the specific, on a consolidated basis, Q1 NTV grew 42% year-on-year to reach ₹1,465 crore, and revenue grew 44% year-on-year to reach ₹528 crore. Total orders reached 13.2 million, which is up 79% year-on-year. We also added around 1.2 million new customers, crossing the one-million mark for the first time in a quarter, and our annual transacting user base grew to 9.3 million. Now, I would like to highlight four important takeaways or points before we start the Q&A. The first is that our core India services business, Ex of InstaHelp, is accelerating and it is accelerating with margins, improving yearly. India Consumer Services, excluding InstaHelp, grew 29% in NTV year-on-year to reach ₹1,056 crores - the first time it crossed 1,000 crores of NTV in a quarter. This is the fourth straight quarter of acceleration, up from 10% same time last year to 19% to 21% to 26% to now 29% year-on-year growth. Adjusted EBITDA margin was 6.9% of NTV, up from 5.2% the same period last year. Our core business continues to compound well based on consistent quality, customer trust, increasing partner earnings and densification of our micro-markets. The second point I want to highlight is that our International business is now scaling fast and profitably and will become the second core profit engine of Urban Company in the coming time. NTV grew 76% to reach ₹237 crore. Both UAE and Singapore delivered profitable growth. Our JV in the Kingdom of Saudi Arabia also grew very well with margin. The third point that I want to highlight is that Native continues to demonstrate strong growth with improving margins. NTV grew 51% year-on-year to reach ₹119 crores, and net revenue grew 60% year-on-year to reach ₹95 crores. Adjusted EBITDA loss narrowed to (7.3)% of NTV from (11.4)% a year back, so an improvement of 410 basis points. As our early water-purifier cohorts complete their first replacement cycle, about 75% of them are renewing filters through us, which adds a recurring, higher-margin revenue stream. Fourth, InstaHelp is our largest investment today, and this business continues to scale: We delivered 3.82 million orders, up 43% quarter-on-quarter. The Adjusted EBITDA loss was ₹(132) crores. Loss per order improved from ₹(447) in Q4 to ₹(346) in this quarter as micro-market density built up. We are investing aggressively in InstaHelp to cement our leadership in a category that we believe is of strategic importance to Urban Company. We have also articulated in the shareholders' letter a better view on the size of the prize. We believe the addressable market in the top 15 cities ranges anywhere from ₹7,000 to ₹12,000 crores NTV annually. Given the competitive dynamics, we have shared what we can on InstaHelp in the shareholder’s letter, and we will not go beyond that on this call. The consolidated P&L, if I talk about that, Adjusted EBITDA loss stood at ₹(65) crores. But this was almost entirely driven by InstaHelp's loss of ₹(132) crores. Excluding InstaHelp, the rest of our operations delivered an adjusted EBITDA profit of ₹67 crores, which is more than 100% growth from the same period last year; specifically about 116%. I also want to highlight that we ended the quarter with ₹2,019 crores in cash and treasury investments on our balance sheet which is only about ₹2 crores lower than where we ended the last quarter. So our balance sheet remains very strong and we continue to have a very strong core profitable engine, even as we invest in InstaHelp. We continue to retain our guidance of consolidated and Adjusted EBITDA breakeven by Q3 FY28, and ₹1,000 crores in adjusted EBITDA by FY31. With that, I will hand it back to Bhavya to open the Q&A. Moderator Thank you Abhiraj. We will now wait for the question queue to assemble. As a reminder, If you wish to ask a question, please use the raise hand feature available on your Zoom dashboard. We will announce your name on the call and unmute your line post which you can proceed with your questions. The first question is from the line of Mr Gaurav Rateria from Morgan Stanley. Please go ahead. Gaurav Rateria I hope I am audible. Moderator Yes. Gaurav Rateria Yeah, hi. Congratulations on a great performance. My first question is on your proposition around Cheaper, Faster, Better that you talked about, and that flywheel is working is visible in the last two quarters in acceleration. At what point in time, we can make a, you know, a very bold statement that the growth trajectory has shifted nor [Showing first 8,000 characters — download PDF for full document]