BSEOthers6d ago · 1 Aug 2026, 03:48 pm
Capillary Technologies India Limited has submitted the BRSR with the Exchange.
Capillary Technologies India Ltd · 544614
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Capillary Technologies India Ltd submitted its Business Responsibility and Sustainability Reporting (BRSR) to the BSE and NSE, as per SEBI regulations.
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Capillary Technologies India Ltd - 544614 - Business Responsibility and Sustainability Reporting (BRSR)
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www.capillarytech.com
Date: August 01, 2026
To To,
BSE Limited National Stock Exchange of India Limited
Listing Department Listing Department
Phiroze JeeJeebhoy Towers, Dalal Exchange Plaza , Bandra Kurla Complex
Street Fort, Mumbai -400001 Bandra (East), Mumbai -4000051
Scrip Code: 544614 Symbol: CAPILLARY
Dear Sir/Madam,
Subject: Business Responsibility and Sustainability Report for the financial year ended March
31, 2026.
Pursuant to Regulations 34 of the SEBI (Listing Obligations and Disclosure Requirements)
Regulations, 2015, please find enclosed herewith the business responsibility and sustainability
report of the Company for the financial year ended March 31, 2026, which also forms part of the
annual report.
The Annual Report is also available on the website of the Company at
https://www.capillarytech.com/investors/finances-and-reports/annual-reports/2025-26/
We request you to take the above information on records.
Yours faithfully,
For Capillary Technologies India Limited
Gireddy Bhargavi Reddy
Company Secretary and Compliance Officer
Membership No. A17091
Place: Bengaluru
Capillary Technologies India Limited
CIN- L72200KA2012PLC063060
Regd. Office - 360, bearing PID No: 101, 360, 15th Cross Rd, Sector 4,
HSR Layout, Bengaluru, Karnataka 560102
Email: secretarial@capillarytech.com
Website: www.capillarytech.com
Tel: 080-41225179
Business Responsibility &
Sustainability Reporting Format
SECTION A: GENERAL DISCLOSURES
I. Details of the listed entity
1. Corporate Identity Number (CIN) of the Listed Entity: L72200KA2012PLC063060
2. Name of the Listed Entity: Capillary Technologies India Limited.
3. Year of incorporation: 2012 (Two Thousand and Twelve).
4. Registered office address: #360 bearing PID No 101, 360, 15th Cross Rd, Sector 4, HSR Layout , Bengaluru
South, Karnataka, India, 560102.
5. Corporate address: #360 bearing PID No 101, 360, 15th Cross Rd, Sector 4, HSR Layout , Bengaluru South,
Karnataka, India, 560102.
6. E-mail: secretarial@capillarytech.com
7. Telephone: +91 80 4122 5179
8. Website: https://www.capillarytech.com/
9. Financial year for which reporting is being done: 2025-26
10. Name of the Stock Exchange(s) where shares are listed: National Stock Exchange of India Limited.
And BSE Limited.
11. Paid-up Capital: J 158.82 mn
12. Name and contact details (telephone, email address) of the person who may be contacted in case of
any queries on the BRSR report : Bhargavi Reddy Gireddy Company Secretary & Compliance Officer.
Phone: +91 80 4122 5179. E-mail: secretarial@capillarytech.com
13. Reporting boundary: Disclosures under this report made on a standalone basis unless otherwise stated.
14. Name of assessment or assurance provider: Non-Applicable for the financial year 2025-26.
15. Type of assessment or assurance obtained: Non-Applicable for the financial year 2025-26.
II. Products/services
16. Details of business activities (accounting for 90% of the turnover):
% of Turnover of
S. No. Description of Main Activity Description of Business Activity
the entity
01. Information Technology and IT consulting, Computer programming, 100
Communication consultancy and related activities
17. Products/Services sold by the entity (accounting for 90% of the entity’s Turnover):
% of total Turnover
S. No. Product/Service NIC Code
contributed
01. IT consulting, Computer programming, consultancy 58201 100
and related activities
CAPILLARY TECHNOLOGIES INDIA LIMITED
III. Operations
18. Number of locations where plants and/or operations/offices of the entity are situated:
Location Number of plants Number of offices Total
National 00 04 04
International 00 12 12
19. Markets served by the entity:
a. Number of locations
Locations Number
International (No. of Countries) 49
b. What is the contribution of exports as a percentage of the total turnover of the entity?
93.0% is contributed by exports in our total turnover.
c. A brief on types of customers
Capillary Technologies serves large and mid-sized enterprises globally through our AI-powered
customer loyalty and engagement platform. Our customers, typically consumer-facing brands,
use our platform to run their loyalty and rewards programs, understand consumer behaviour, and
deliver personalised offers and communication across stores, applications, websites, and other
channels to keep their end-consumers engaged and loyal. Our customer base spans across industry
verticals including Retail (Apparel, Footwear, Hypermarkets, Luxury and others), Healthcare, BFSI &
Telecommunications, Consumer Packaged Goods (CPG), Fuel Retail, Travel, Automobile & Hospitality
and multi-brand Conglomerates.
IV. Employees
20. Details as at the end of Financial Year:
a. Employees and workers (including differently abled)*:
S. Male Female
Particulars Total (A)
No. No. (B) % (B / A) No. (C) % (C / A)
EMPLOYEES
1. Permanent (D) 689 536 77.80 % 153 22.20%
2. Other than Permanent (E)** 152 84 55.27% 68 44.73%
3. Total employees (D + E) 841 620 73.73% 221 26.27%
*The Company’s workforce is categorized as ‘Employees’, and none as ‘Workers’.
** Other than permanent employees include contractors.
b. Differently abled Employees and workers:
Declaring disability status is entirely voluntary for employees. The number of differently abled
employees shown here includes only those who have opted to declare their disability. Consequently,
there were No differently abled employees working with the Company as of March 31, 2026.
21. Participation/Inclusion/Representation of women
No. and percentage of Females
Total (A)
No. (B) % (B / A)
Board of Directors 6 1 16.67 %
Key Management Personnel* 3 1 33.33 %
*Key Managerial Personnel includes the Managing Director & CEO, (who is also a Board Member), the Chief Financial Officer and
the Company Secretary.
Business Responsibility & Sustainability Reporting Format
22. Turnover rate for permanent employees and workers
(Disclose trends for the past 3 years)
FY 2025 - 26 (Turnover FY 2024-25 (Turnover rate FY 2023-24 (Turnover rate in the
rate in current FY) in previous FY) year prior to the previous FY)
Male Female Total Male Female Total Male Female Total
Permanent 16% 11% 15% 14% 20% 16% 18% 16% 18%
Employees
Permanent 18% 15% 17% 16% 12% 14% 13% 20% 18%
Workers
V. Holding, Subsidiary and Associate Companies (including joint ventures)
23. (a) Names of holding / subsidiary / associate companies / joint ventures.
Does the entity indicated
Indicate whether % of shares
Name of the holding / at column A, participate
S. holding/ Subsidiary/ held by
subsidiary / associate in the Business
No. Associate/Joint listed
companies / joint ventures (A) Responsibility initiatives of
Venture entity
the listed entity? (Yes/No)
1 Capillary Technologies Holding Company* 49.70% No
International Pte Ltd,
Singapore
2. Capillary Pte Ltd., Singapore Subsidiary Company 100 % No
3. Capillary Technologies Step-down subsidiary 100% No
DMCC, UAE
4. Capillary Technologies Step-down subsidiary 100% No
(Malaysia) Sdn. Bhd., Malaysia
5. PT Capillary Technologies Step-down subsidiary 100% No
Indonesia, Indonesia
6. Capillary Technologies Europe Step-down subsidiary 100% No
Limited (formerly known as
Brierley Europe Limited)
7. Capillary Brierley Inc. Step-down subsidiary 100% No
(formerly known as Brierley &
Partners, Inc.)
8. Capillary Technologies Step-down subsidiary 100% No
Inc,USA
9. Capillary Technologies Step-down subsidiary 100% No
LLC (formerly known as
‘Persuade Loyalty LLC’), USA
10. Capillary Technologies Step-down subsidiary 100% No
(Shanghai) Co. Ltd, China
11. Kognitiv Solutions Inc. Step-down subsidiary 100% No
(w.e.f. 1 May 2025)
*Holding company until November 21, 2025.
VI. CSR Details
24. (i) Whether CSR is applicable as per section 135 of Companies Act, 2013:
Not applicable as the provisions relating to Corporate Social Responsibility (CSR) under Section 135 of
the Companies Act, 2013 are not applicable to the Company for the reporting year, as the Company
does not meet the prescribed applicability criteria.
(ii) Tur
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