Star Health and Allied Insurance Company Limited has informed the Exchange about the Business Responsibility and Sustainability Report for FY 2025-26

Date: July 31, 2026 Place: Chennai Ref: SHAI/B & S/SE/66/2026-27 To, To, The Manager The Manager Listing Department Listing Department BSE Limited National Stock Exchange of India Limited Phiroze Jeejeebhoy Tower Exchange Plaza, 5th Floor, Plot C/1, Dalal Street G Block, Bandra-Kurla Complex Mumbai – 400001 Mumbai – 400051. Maharashtra, India Maharashtra, India Scrip Code: 543412 Symbol: STARHEALTH Dear Sir/ Madam, Sub: Business Responsibility and Sustainability Report (BRSR) Pursuant to Regulation 34(2) (f) of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015, please find enclosed the BRSR for FY 2025-26. The said report is also being made available on the website of the Company at www.starhealth.in Kindly take the same on record. For Star Health and Allied Insurance Company Limited Jayashree Sethuraman Company Secretary & Compliance Officer Encl: As above Business Responsibility & Sustainability Reporting Business Responsibility & Sustainability Reporting Section A Section B Section C General Disclosures Management and Principle wise Process Disclosures Performance Disclosure Page 161 Page 171 Page 176 Section A: General Disclosures Details of the Listed Entity 1. Corporate Identity Number (CIN) of the Listed Entity L66010TN2005PLC056649 2. Name of the Entity Star Health And Allied Insurance Company Limited 3. Year of Incorporation 2005 4. Registered office address No.1, New Tank Street, Valluvarkottam High Road, Nungambakkam Chennai TN 600034 India 5. Corporate address Acropolis ", No. 148, Dr Radha Krishnan Salai, Chennai, Tamil Nadu 600004, India 6. E-mail investors@starhealth.in 7. Telephone 044- 4788 6666 8. Website www.starhealth.in 9. Financial year for which reporting is being done FY 2025 – 26 10. Name of the Stock Exchange(s) where shares are Equity shares are listed on Bombay Stock Exchange listed (BSE) Limited and National Stock Exchange (NSE) of India Limited 11. Paid-up Capital 588.40 Crore 12. Name and contact details (telephone, email Dr. Dhinesh Raj K S address) of the person who may be contacted in Head - ESG and CSR case of any queries on the BRSR report Email id - investors@starhealth.in 13. Reporting boundary Disclosures made in this report are on a standalone Are the disclosures under this report made on a basis standalone basis (i.e., only for the entity) or on a consolidated basis (i.e., for the entity and all the entities which form a part of its consolidated financial statements, taken together). 14. Name of assurance provider BSI Group lndia Private Limited 15. Type of assurance obtained Reasonable Assurance for BRSR Core Indicators has been carried out. Star Health & Allied Insurance Company Ltd Integrated Report FY 2025-26 Products/Services 1. Details of business activities (accounting for 90% of the turnover): % Of Turnover of the S. No. Description of Main Activity Description of Business Activity Entity (FY 2025-26) 1 Health insurance services The Company is engaged in the Non- 100% life Insurance Services. 2. Products/Services sold by the entity (accounting for 90% of the entity’s Turnover): % Of Total Turnover S. No. Product/Service NIC Code Contributed 1 The Company provides insurance 6512 100% services in Health, Personal Accident and Overseas Travel Operations 3. Number of locations where plants and/or operations/offices of the entity are situated: Number of operational Location Number of offices Total locations National - 923 923 International - 1 1* *Gift City Office is considered as International 4. Markets served by the entity: a. Number of locations Location Number National (No. of States) 30* International (No. of Countries) 0 Note: *the number is inclusive of branch locations in Union Territories (UT) b. What is the contribution of exports as a percentage of the total turnover of the entity? 0.08% c. A brief on types of customers Star Health and Allied Insurance Company Limited is India’s first standalone health insurance company. The Company offers a comprehensive suite of insurance solutions across health, personal accident, and overseas travel segments. Its diverse customer portfolio spans retail individuals, corporate clients, and small and medium enterprises (SMEs), reflecting its strong presence and wide outreach across multiple customer segments. Employees 5. Details as at the end of Financial Year: a. Employees and workers (including differently abled*): Male Female S. No. Particulars Total (A) No. (B) % (B/A) No. (C) % (C/A) Employees 1. Permanent (D) 15590 10774 69.11% 4816 30.89% 2. Other than Permanent (E) 2976 1705 57.29% 1271 42.71% 3. Total employees (D + E) 18566 12479 67.21% 6087 32.79% Workers* 4. Permanent (F) Not Applicable, since the Company does not have ‘worker’ as defined 5. Other than Permanent (G) in the guidance https://www.sebi.gov.in/sebi_data/commondocs/ 6. Total employees (F + G) jul-2023/Annexure_II-Updated-BRSR_p.PDF , issued by Securities and Exchange Board of India Business Responsibility & Sustainability Reporting Note: *Company aims to enhance inclusivity for women and persons with disabilities, including through the Special Care Gold Policy – India’s first Braille policy tailored for PWDs. The Company is committed to promoting diversity, equity, and inclusion through targeted initiatives that enhance accessibility and support the empowerment of women and persons with disabilities b. Differently abled Employees: Male Female S. No. Particulars Total (A) No. (B) % (B/A) No. (C) % (C/A) Employees 1. Permanent (D) 5 5 100% 0 0 2. Other than Permanent (E) 0 0 0 0 0 3. Total employees (D + E) 5 5 100% 0 0 c. Differently abled Workers*: Male Female S. No. Particulars Total (A) No. (B) % (B/A) No. (C) % (C/A) Workers 1. Permanent (D) 2. Other than Permanent (E) N. A 3. Total employees (D + E) Note: * Star Health does not employ or engage with ‘worker’, as defined in the guidance note on BRSR, issued by SEBI. 6. Participation/Inclusion/Representation of women No. and percentage of Females Category Total (A) No. (B) % (B / A) Board of Directors 11 2 18.18% Key Management Personnel (KMP)* 9 2 22% *Out of the three KMPs, two KMPs are part of Board of Directors Note: *Key Management Personnel includes the Managing Director & Chief Executive Officer, the Chief Financial Officer & the Company Secretary 7. Turnover rate for permanent employees and workers FY25-26 FY24-25 FY23-24 Category Male Female Total Male Female Total Male Female Total Permanent 27% 29% 28% 38.43% 38.60% 38.48% 32.50% 30.48% 32% Employees Permanent N. A Workers* Note: *Star Health does not employ or engage with ‘worker’, as defined in the guidance note on BRSR, issued by SEBI. Holding, Subsidiary and Associate Companies 8. (a) Names of holding / subsidiary / associate companies / joint ventures The Company has no holding, subsidiary and associate companies within its business as on March 31,2026. CSR Details 9. (i) Whether CSR is applicable as per section 135 of Companies Act, 2013: (Yes/No) – Yes Sr No. Particulars Details 1 Turnover (in INR) H 18621.92 Crore 2 Net worth (in INR) H 7588.66 Crore 1 https://www.sebi.gov.in/sebi_data/commondocs/jul-2023/Annexure_II-Updated-BRSR_p.PDF Star Health & Allied Insurance Company Ltd Integrated Report FY 2025-26 Transparency and Disclosures Compliances 10. Complaints/Grievances on any of the principles (Principles 1 to 9) under the National Guidelines on Responsible Business Conduct: FY2025-26 FY2024-25 Grievance Number of Number of Stakeholder Redressal Number of complaints Number of complaints group from whom Mechanism complaints pending complaints pending complaint is Remarks Remarks in place filed during resolution filed during resolution received (Yes/No) the year at close of the year at close of the year the year Communities Yes 0 NIL NIL 0 NIL NIL Investors Yes* 0 NIL NIL 0 NIL NIL (other than shareholders) Shareholders Yes* 1 0 NIL 3 0 NIL Employees and Yes 0 0 NIL 0 0 NIL workers Customers Yes*** 3 [Showing first 8,000 characters — download PDF for full document]