Analysts/Institutional Investor Meet/Con. Call Updates

K I S L RYSTAL NTEGRATED ERVICES IMITED (FORMERLY KNOWN AS KRYSTAL INTEGRATED SERVICES PRIVATE LIMITED) November 06, 2026 KISL/CS/SE/78/2026-27 The Department of Corporate Services National Stock Exchange of India Limited BSE Limited Exchange Plaza, Plot no. C/1, G Block, General Manager Bandra-Kurla Complex, Floor 25, Phiroze Jeejeebhoy Towers, Bandra (E), Dalal Street, Mumbai 400 001 Mumbai - 400 051 Scrip Code: 544149 Scrip Symbol: KRYSTAL Dear Sir/Madam, Sub: Un-Audited (Consolidated & Standalone) Financial Results Earnings Call Q2 FY 2026 - 27 Transcript In continuation to our letters dated October 28, 2026 and November 03, 2026, we would like to inform that the transcript of the Conference Call held on Tuesday, November 03, 2026, for the Un-Audited (Consolidated & Standalone) Financial Results of the Company for the quarter and half year ended September 30, 2026, has been made available on the Company’s website at https://krystal-group.com/earnings-call-recording-transcripts/. This is for your information and records. Thanking You, For Krystal Integrated Services Limited (Previously known as Krystal Integrated Services Private Limited) Manishkumar Sangani Company Secretary & Compliance Officer Membership Number: A24871 Registered Office: Krystal House, 15A/17, Shivaji Fort CHS, Duncans Causeway Road Mumbai -400 022, Maharashtra (India) Tel: +9122 4353 1234, +9122 47471234. Web: www.krystal-group.com CIN - L74920MH2000PLC129827. “Krystal Integrated Services Limited Q2 & H1 FY'27 Earnings Conference Call” November 03, 2026 MANAGEMENT: MR. SANJAY DIGHE – CHIEF EXECUTIVE OFFICER & WHOLE-TIME DIRECTOR, KRYSTAL INTEGRATED SERVICES LIMITED MR. BARUN DEY – CHIEF FINANCIAL OFFICER, KRYSTAL INTEGRATED SERVICES LIMITED Page 1 of 12 Krystal Integrated Services Limited November 03, 2026 Moderator: Ladies and gentlemen, good day and welcome to the Krystal Integrated Services Limited Q2 & H1 FY'27 Earnings Call. As a reminder, all participant lines will be in the listen-only mode and there will be an opportunity for you to ask questions after the presentation concludes. Should you need assistance during the conference call, please signal an operator by pressing ‘*’ then ‘0’ on your touchtone phone. Please note this conference is being recorded. This conference call may contain forward-looking statements about the company which are based on the beliefs, opinions and expectations of the company as on date of this call. The statements are not the guarantee of future performance and involve risks and uncertainties that are difficult to predict. We have with us today Sanjay Dighe – CEO and Whole-Time Director of the company and Mr. Barun Dey – Chief Financial Officer. I now hand the conference over to Mr. Sanjay Dighe – CEO and Whole-time Director of the company for opening remarks. Thank you and over to you, sir. Sanjay Dighe: Thank you. Good morning everyone. Thank you very much for joining us today for our Q2 & H1 FY'27 Earnings Call. As always, I am happy to do this call along with you. Let me begin with a simple observation today: Every facility, whether it is a hospital, railway station, airport, educational institute, manufacturing unit, retail, malls, theatres, multiplexes, they all depend on complex network of services to function efficiently. From housekeeping, security to technical maintenance, to staffing, their payroll management, their other infrastructure management needs, these services are very essential to keep those facilities up and running even if they go often unnoticed. Today, organizations increasingly want a single reliable partner who can manage these operations seamlessly and at a scale and to the specifications of various customer requirements. This is the opportunity we are building at Krystal. We have delivered a very strong performance in the first half of FY'27 with the revenue from operations growing 46% to Rs. 414.47 crores in Q2 and 28% to Rs. 775.18 crores in the H1. Our PAT grew 42% to Rs. 18.7 crores in Q2 and 22.1% to Rs. 36 crores in H1. Beyond these numbers, we have made meaningful progress in expanding our customer base, strengthening our order pipeline, and entering new business verticals. Let me put this performance into a larger industry context: India's infrastructure and urbanization story is creating a significant opportunity for organized service providers. The Indian facility management industry is estimated to grow at approximately 8% to 9% annually, driven by commercial real estate, manufacturing, healthcare, Page 2 of 12 Krystal Integrated Services Limited November 03, 2026 education, airports, and other metros and allied services. We are also witnessing a shift from fragmented service providers towards integrated facility management contracts, where customers prefer one partner managing multiple services and across multiple locations. In staffing, the Indian Staffing Federation estimates the formal flexi-staffing market at approximately 2.2 lakh crores in FY'26. The formal workforce is expected to increase from 7.2 million in FY'25 to 9.2 million by FY'27. The implementation of India's four labour codes on 21st November 2025, consolidating 29 central labor laws is another important development. While the transition requires industry-wide adjustments, we believe it will increasingly favour organized players with strong compliance frameworks. The waste management presents another significant opportunity. Under the Swachh Bharat Mission Urban 2.0, the government has an outlay of approximately Rs. 1.41 lakh crores, with the objective of making Indian cities garbage-free. Urban India generates approximately 1.66 lakh tons of municipal solid waste every day, while waste processing has increased from 16% in 2014 to approximately 80% currently. Of the Rs. 10,930 crores allocated for solid waste management, projects worth Rs. 9,439 crores have been approved. Additionally, metro projects are under development in 12 cities, alongside airport expansions, railway modernization, new railway tracks, new railway trains, and investments in urban infrastructure. For Krystal, these developments represent more than market growth. They represent a structural shift towards organized, integrated, and professionally managed essential services. We believe our capabilities position us well to participate in this opportunity. Given our 25 years of experience and the strong team strength across the country, with the network of our 36 offices, and very well-experienced and qualified frontline staff, along with excellent management internal bandwidth, we are absolutely poised to participate in these newer opportunities. Coming to our business performance: Our focus remains on strengthening our core operations while expanding our customer relationships. During H1 FY'27, we added 59 new corporate customers, including 31 only in Q2. As of 30th September 2026, we were serving more than 540 customers across over 4,700 locations, supported by 33 branches, 5 warehouses, and a workforce of 49,971 on-site employees. These additions demonstrate the increasing reach of our operations and our ability to serve customers across multiple sectors and geographies. Our recent order wins further demonstrate the breadth of our opportunities we are addressing. Some of the significant contracts secured during this period include a 24-month contract worth approximately Rs. 26 crores from the South-East Central Railway Bilaspur Division for on- board housekeeping and linen distribution. A three-year integrated facility management contract worth approximately Rs. 134 crores from Maharashtra State Road Transport Corporation covering Mumbai and Chhatrapati Sambhaji Nagar. Work orders worth approximately Rs. 296 crores representing our 40% share through the LC Infra-Krystal Consortium for sewage treatment plants, intake and outlet structures, and sewer networks in Pune and Nagpur under Page 3 of 12 Krystal Integrated Services Limited November 03, 2026 Swachh Bha [Showing first 8,000 characters — download PDF for full document]