Press Release

July 28, 2026 BSE Limited National Stock Exchange of India Limited Listing Department Listing Department P. J. Towers, Exchange Plaza, Plot No. C-1, Block G, Dalal Street, Fort Bandra Kurla Complex, Mumbai – 400 001 Bandra (E), Mumbai – 400 051 Scrip Code: 532371 Scrip Symbol: TTML Dear Sir/Madam, Subject: Press Release We enclose herewith the Press Release dated July 28, 2026, being issued by the Company, which is self- explanatory. This is for your information and records. Thanking you, Yours faithfully, For Tata Teleservices (Maharashtra) Limited Amit Gupta Company Secretary & Compliance Officer ACS 13518 Place: Mohali Encl.: As stated above. Tata Communica(cid:415)ons, Tata Tele Business Services Join Forces to Bring Unified AI Infrastructure to India’s SMB Economy - Will combine strengths of both companies to expand the SMB addressable market - Companies are collabora(cid:415)ng to deliver a sovereign, integrated AI stack, complete with voice agents that carry their own phone numbers Mumbai, July 28, 2026 Tata Communica(cid:415)ons and Tata Tele Business Services (TTBS) today announced a strategic collabora(cid:415)on to accelerate AI adop(cid:415)on among India’s Small and Medium Businesses (SMB) through a unified AI pla(cid:414)orm stack designed specifically for this segment. The collabora(cid:415)on combines their complementary strengths to unlock a large, underserved market opportunity and expand the total addressable market (TAM) for both organisa(cid:415)ons. TTBS is a trusted technology partner for India's SMBs, delivering business-ready digital solu(cid:415)ons across connec(cid:415)vity, cloud and managed services. It has a robust GTM, with an extensive physical reach through a channel partner ecosystem and a digital B2B (“Do Big Cloud Hub”) exchange enabling businesses to discover, adopt and manage digital services. Tata Communica(cid:415)ons' Voice AI pla(cid:414)orm powered by Agen(cid:415)c AI is among the first in the industry to offer speech-to- speech customer engagement solu(cid:415)on with instant decision making, mul(cid:415)lingual fluency, and sub-500 milliseconds latency performance. It is a new benchmark for customer engagement technology by enabling interac(cid:415)ons that are personalised, context-aware, and seamlessly integrated across channels, redefining how businesses connect with their customers. By bringing together Tata Communica(cid:415)ons’ communica(cid:415)ons capabili(cid:415)es with TTBS extensive reach into the SMB sector, the companies are integra(cid:415)ng their respec(cid:415)ve pla(cid:414)orms for simpler, more accessible and easier to deploy advanced AI solu(cid:415)ons for businesses without the complexity, cost or technical barriers typically associated with enterprise-grade technology. The companies showcased an AI-powered Voice Agent that allows businesses to deploy intelligent virtual assistants with dedicated fixed-line numbers. These AI agents can manage customer interactions, handle routine enquiries, schedule appointments and follow ups, process orders and provide personalised and always-on support at scale. Use case examples such as bus (cid:415)cke(cid:415)ng and mobility pla(cid:414)orms can use Voice AI to help customers book (cid:415)ckets, modify reserva(cid:415)ons, access journey informa(cid:415)on, and resolve common queries through natural conversa(cid:415)ons, delivering faster and more seamless travel experiences. Healthcare providers can use Voice AI as a pa(cid:415)ent-facing communica(cid:415)on tool to help them book appointments, relay test reports and a(cid:332)ercare communica(cid:415)on, delivering faster, more convenient care while improving opera(cid:415)onal efficiency. The solu(cid:415)on is powered by Commo(cid:415)on, Tata Communica(cid:415)ons’ conversa(cid:415)onal AI pla(cid:414)orm and hosted on Tata Communica(cid:415)ons’ Vayu* AI Cloud, providing scalable and robust AI capabili(cid:415)es. The underlying voice infrastructure, ensuring high-quality, secure connec(cid:415)vity is powered by TTBS. These AI agents securely access the data they require through a unified network fabric integra(cid:415)ng respec(cid:415)ve capabili(cid:415)es of Tata Communica(cid:415)ons and TTBS. The collabora(cid:415)on reflects a broader ambi(cid:415)on to democra(cid:415)se access to advanced digital infrastructure for India’s growth engine of more than 60 million SMBs. This integrated approach not only simplifies adop(cid:415)on but also enables flexible consump(cid:415)on models – from ready-to-use AI agents to full-stack infrastructure access – depending on customer needs. Commen(cid:415)ng on the collabora(cid:415)on, Ganesh Lakshminarayanan, MD & CEO, Tata Communica(cid:415)ons, said: “India’s AI opportunity will be realised not only through large enterprises, but by empowering millions of SMBs with access to world-class digital infrastructure and intelligence capabili(cid:415)es. By combining TTBS’s extensive SMB rela(cid:415)onships with our cloud, AI and communica(cid:415)ons exper(cid:415)se, we are crea(cid:415)ng a differen(cid:415)ated pla(cid:414)orm that allows businesses to adopt AI with confidence, while ensuring data sovereignty, security and scalability. This is also a powerful example of how Tata Group companies can come together to expand access, create new value for customers and unlock future growth opportuni(cid:415)es.” "India's SMB sector represents one of the world's largest untapped opportuni(cid:415)es for AI-led transforma(cid:415)on," added Harjit Singh, MD, Tata Teleservices. "As AI adop(cid:415)on accelerates, SMBs need a trusted technology partner that understands their business reali(cid:415)es. TTBS is already helping customers leverage AI across communica(cid:415)ons, cloud and digital solu(cid:415)ons. Our collabora(cid:415)on with Tata Communica(cid:415)ons builds on this founda(cid:415)on to deliver a more comprehensive AI ecosystem that enables businesses to adopt AI with confidence. Together, we are helping SMBs improve produc(cid:415)vity, enhance customer experiences and unlock new opportuni(cid:415)es for growth." As AI adop(cid:415)on becomes a key differen(cid:415)ator, Tata Communica(cid:415)ons and TTBS are delivering a simplified, scalable and sovereign pathway for SMBs to par(cid:415)cipate in the digital economy by combining infrastructure, innova(cid:415)on, and distribu(cid:415)on strength into a single, unified offering. The companies expect the collabora(cid:415)on to evolve beyond voice AI, crea(cid:415)ng a founda(cid:415)on for a broader por(cid:414)olio of AI-powered solu(cid:415)ons and digital services for businesses in India and, over (cid:415)me, global SMB markets. *Tata Communica(cid:415)ons VAYU branded services are available in India only. Media Contact Mansi Tiwari Somvanshi mansi.(cid:415)wari@tatacommunica(cid:415)ons.com Anupama Chopra Anupama.chopra@tatatel.co.in About Tata Communications A part of the Tata Group, Tata Communications (NSE: TATACOMM; BSE: 500483) is a global digital ecosystem enabler powering today’s fast-growing digital economy in more than 190 countries and territories. Leading with trust, it enables digital transformation of enterprises globally with collaboration and connected solutions, core and next gen connectivity, cloud hosting and security solutions and media services. 300 of the Fortune 500 companies are its customers and the company connects businesses to 80% of the world’s cloud giants. For more information, please visit www.tatacommunications.com Forward-looking and cautionary statements Certain words and statements in this release concerning Tata Communications and its prospects, and other statements, including those relating to Tata Communications’ expected financial position, business strategy, the future development of Tata Communications’ operations, and the general economy in India, are forward-looking statements. Such statements involve known and unknown risks, unc [Showing first 8,000 characters — download PDF for full document]