Investor Presentation

Redefining Business Services October 30, 2026 To: To: BSE Limited (BSE) National Stock Exchange of India Limited Corporate Relationship Department (NSE) Phiroze Jeejeebhoy Towers, Listing Department 25th Floor, Dalal Street, Exchange Plaza, 5th Floor, Plot No. C/1, Mumbai - 400001 G Block, Bandra Kurla Complex, Bandra (East), Mumbai — 400051 BSE Scrip Code: 543996 NSE Code: UDS Dear Sir/Madam, Sub: Investor Presentation on the Standalone and Consolidated Un-audited Financial Results for the Quarter and Half year ended September 30, 2026 In Continuation to our letter dated October 26, 2026, regarding the Board Meeting scheduled to be held on October 30, 2026, we wish to inform you that the Board of Directors approved the Standalone and Consolidated Un-audited Financial Results for the quarter, and half year ended September 30, 2026. In this regard, please find enclosed the following document for your information and records: 1. Investor Presentation on the Un-audited Standalone and Consolidated Financial Results for the Quarter and Half year ended September 30, 2026. This disclosure is being submitted in compliance with applicable regulations and for your kind information and record. Yours faithfully, For Updater Services Limited Sandhya Saravanan Company Secretary and Compliance Officer A66942 Updater Services Limited (earlier Updater Services Pvt Ltd) 1st Floor, No.42, Gandhi Mandapam Road, Kotturpuram, Chennai - 600085 +91 44 2446 3234 I 0333 I sales@uds.in I facility@uds.in I www.uds.in I CIN L74140TN2003PLC051955 Our Values: happy people I clear purpose I better everyday I do good I balance all Updater Services Limited Leading Integrated Business Service Platform Investor Presentation October 2026 Safe Harbor This presentation has been prepared by and is the sole responsibility of Updater Services Limited (the “Company”). By accessing this presentation, you are agreeing to be bound by the trailing restrictions. This presentation does not constitute or form part of any offer or invitation or inducement to sell or issue, or any solicitation of any offer or recommendation to purchase or subscribe for, any securities of the Company, nor shall it or any part of it or the fact of its distribution form the basis of, or be relied on in connection with, any contract or commitment thereof. In particular, this presentation is not intended to be a prospectus or offer document under the applicable laws of any jurisdiction, including India. No representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information or opinions contained in this presentation. Such information and opinions are in all events not current after the date of this presentation. There is no obligation to update, modify or amend this communication or to otherwise notify the recipient if the information, opinion, projection, forecast or estimate set forth herein, changes or subsequently becomes inaccurate. Certain statements contained in this presentation that are not statements of historical fact constitute “forward-looking statements.” You can generally identify forward looking statements by terminology such as “aim”, “anticipate”, “believe”, “continue”, “could”, “estimate”, “expect”, “intend”, “may”, “objective”, “goal”, “plan”, “potential”, “project”, “pursue”, “shall”, “should”, “will”, “would”, or other words or phrases of similar import. These forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the Company’s actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements or other projections. Important factors that could cause actual results, performance or achievements to differ materially include, among others: (a) our ability to successfully implement our strategy, (b) our growth and expansion plans, (c) changes in regulatory norms applicable to the Company, (d) technological changes, (e) investment income, (f) cash flow projections, and (g) other risks. This presentation is for general information purposes only, without regard to any specific objectives, financial situations or informational needs of any particular person. The Company may alter, modify or otherwise change in any manner the content of this presentation, without obligation to notify any person of such change or changes. Contents 1 Q2 & H1 FY27 Financial Highlights 2 Segment Highlights 3 Why UDS 4 Key Growth Strategies 5 Industry Outlook 6 Historical Financials Q2 & H1 FY27 Financial Highlights Key Financial & Operational Highlights – H1 FY27 Revenue EBITDA EBITDA Margin PAT 15,765 855 5.4 624 ₹ Mn. ₹ Mn. % ₹ Mn. 10% YoY 21% YoY 40 bps 28% YoY Key Updates ROCE ✓ IFM delivered its highest-ever quarterly revenue of ₹5,597 Mn in Q2, up 11% YoY. Net Debt to Equity Growth came from 11 new logos in H1, strategic contracts ramping up and a bigger share of spend from existing accounts 16.2 (0.21 ) ✓ Consolidated EBITDA margin rose 40 bps to 5.4% in H1. Going ahead, we will look to rationalize employee costs through AI and automation and improve margins ✓ BSS businesses continue to heavily invest in technology and AI-led solutions, positioning the Company for improved efficiency, scalability and outcome-based growth ✓ Denave’s Demand Generation business turned around in Q2, helped by higher BSS Head Count IFM Head Count outcome-linked income from AI-led delivery through Intellibank, its own AI sales intelligence platform 17,005 60,152 ✓ Athena delivered strong performance in line with internal plans, with sustained margins, zero client attrition and two new client wins, while agentic AI deployments started to generate revenue ✓ Global ran in all 23 operational airports. Q2 traffic was softer, but a growing share of non-scheduled and charter operations and tight cost control supported profitability 5 * Annualised on Q2 Numbers Q2 FY27 Financial Highlights Revenue from Operations Revenue from Operations (IFM) Revenue from Operations (BSS) (₹ Mn.) (₹ Mn.) (₹ Mn.) 68% 68% 32% 32% +11% +11% +11% 8,122 7,293 5,597 2,672 5,028 2,398 Q2 FY26 Q2 FY27 Q2 FY26 Q2 FY27 Q2 FY26 Q2 FY27 EBITDA Profit After Tax (PAT) Earnings Per Share (₹ Mn.) (₹ Mn.) (₹) 2.7% 4.0% 4.3% 5.3% +62% +37% IFM 321 4.8 316 Elimination 198 -2 -12 Q2 FY26 Q2 FY27 Q2 FY26 Q2 FY27 Q2 FY26 Q2 FY27 3.8% 5.3% 4.2% 7.7% % of Sales Margin (%) IFM Margin (%) BSS Margin (%) H1 FY27 Financial Highlights Revenue from Operations Revenue from Operations (IFM) Revenue from Operations (BSS) (₹ Mn.) (₹ Mn.) (₹ Mn.) 67% 68% 33% 32% +10% +11% +9% 15,765 14,296 10,843 5,199 9,761 4,751 H1 FY26 H1 FY27 H1 FY26 H1 FY27 H1 FY26 H1 FY27 EBITDA Profit After Tax (PAT) Earnings Per Share (₹ Mn.) (₹ Mn.) (₹) 5.0% 5.4% 3.4% 4.0% +28% +21% IFM 624 9.3 855 488 7.2 709 Elimination 289 395 -2 -14 H1 FY26 H1 FY27 H1 FY26 H1 FY27 H1 FY26 H1 FY27 4.3% 6.0% 4.3% 7.5% % of Sales Margin (%) IFM Margin (%) BSS Margin (%) Segment Wise Highlights - IFM Segment Wise Split Sector Wise Revenue Contribution Customer Concentration 5.8% 8.0% 0.0% 6.5% 7.0% 12.2% 5.6% 29.6% 37.7% 5.2% 11.0% 4.1% 21.4% 20.1% 93.0% 32.7% Industrial IT/ITES Others Education IFMS Top 10 Next 40 Others BFSI Manufacturing / Engineering services Hospitality Real Estate Courier / Logistics / Warehousing Health Care Aviation Long standing relationships with customers having a 95% Retention over a 5-year window *Note all data are as on H1 FY27 Segment Wise Highlights - BSS Segment Wise Split #Sector Wise Revenue Contribution Customer Concentration 5.6% 4.0% 6.7% 19.5% 5.0% 31.0% 7.3% 1.1% 53.0% 4.0% 74.3% 76.5% 12.0% Sales Enablement Services Technology services IT/ITES BFSI Top 10 Next 40 Others Audit & Assurances RETAIL Others Employee Background Verification Check Services Warehouse Management and Niche Logistics Solutions Airport Ground Handli [Showing first 8,000 characters — download PDF for full document]