Analysts/Institutional Investor Meet/Con. Call Updates

October 30, 2026 BSE Limited National Stock Exchange of India Limited Department of Corporate Services, The Listing Department, Phiroze Jeejeebhoy Towers, Exchange Plaza, Dalal Street, Fort, Bandra Kurla Complex, Mumbai - 400 001 Mumbai-400 051 Scrip Code: 543396 Symbol: PAYTM Sub: Disclosure under Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 - Transcript of the earnings conference call conducted on October 27, 2026 Dear Sir/ Ma’am, Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, please find enclosed the transcript of the earnings conference call, conducted on October 27, 2026, on unaudited standalone and consolidated financial results of the Company for the quarter and half year ended September 30, 2026. The transcript is also available on the website of the Company at https://ir.paytm.com/financial-results. Kindly take the same on record. Thanking you Yours Sincerely, For One 97 Communications Limited Sunil Kumar Bansal Company Secretary & Compliance Officer FCS: 4810 Encl:. as Above One 97 Communications Limited Corporate Office - One Skymark, Tower-D, Plot No. H-10B, Sector-98, Noida-201304 compliance.officer@paytm.com T: +91120 4770770 F: +91120 4770771 CIN: L72200DL2000PLC108985 www.paytm.com Registered Office - 136, First Floor, Devika Tower, Nehru Place, New Delhi-110019 Paytm | Q2 FY 2027 Earnings Call | Call Date: October 27, 2026 | Time: 3:45 PM Indian Standard Time Disclaimer: By reading this call transcript you agree to be bound as follows: This earnings call with the management of One 97 Communications Limited (“Company”) is for information purposes only without regard to specific objectives, financial situations or needs of any particular person and is not and nothing in it shall be construed as an invitation, offer, solicitation, recommendation or advertisement in respect of the purchase or sale of any securities of the Company or any affiliates in any jurisdiction or as an inducement to enter into investment activity and no part of it shall form the basis of or be relied upon in connection with any contract or commitment or investment decision whatsoever. This earnings call does not take into account, nor does it provide any tax, legal or investment advice or opinion regarding the specific investment objectives or financial situation of any person. The information to be presented and discussed on this earnings call is confidential and proprietary to the Company and/or its affiliates and no part of it or its subject matter may be used, recorded, reproduced, copied, distributed, shared, or disseminated, directly or indirectly, to any other person or published in whole or in part for any purpose, in any manner whatsoever. Statements or comments made on this earnings call may include certain statements that are, or may be deemed to be, “forward-looking statements” and relate to the Company and its financial position, business strategy, events and courses of action. Forward-looking statements and financial projections are based on the opinions and estimates of management at the date the statements are made and are subject to a variety of risks and uncertainties and other factors that could cause actual events or results to differ materially from those anticipated in the forward-looking statements and financial projections. We, or any of our affiliates, shareholders, directors, employees, or advisors, as such, make no representations or warranties, express or implied, as to, and do not accept any responsibility or liability with respect to, the fairness, accuracy, completeness or correctness of any information or opinions contained herein and accept no liability whatsoever for any loss, howsoever, arising from any use or reliance on the information presented and discussed in this earnings call. The information contained herein is subject to change without any obligation to notify any person of such revisions or change and past performance is not indicative of future results. It is clarified that this earnings call, and the information discussed and presented herein, is not intended to be an offer for subscription or sale of any securities or inviting offers or invitations to offer or solicitation to offer from the public (including any section thereof) or any class of investors. No rights or obligations of any nature are created or shall be deemed to be created by the information presented and discussed on this earnings call. This document has not been and will not be reviewed or approved by a regulatory authority in India or by any stock exchange in India. Moderator: A very warm welcome, everyone. Thank you for joining our earnings call for the quarter ended September 30, 2026. As always, we are going to do this earnings call with management video switched on. We welcome attendees to ask the question with their videos on or off, as they prefer. To ask a question, you can raise your hand through your Zoom dashboard. To ensure a seamless flow, participants will be promoted as panelists in advance. Today, from Paytm's management, we have with us Mr. Vijay Shekhar Sharma, Founder and CEO, Mr. Madhur Deora, President and Group CFO, and Mr. Anuj Mittal, Senior Vice President, Investor Relations. In today's call, some statements made may be forward-looking in nature. Actual events may differ materially from those anticipated in such forward-looking statements. This earnings call is scheduled for 45 minutes. A replay of the call and transcript will be made available on the company's IR website subsequently. I would now like to invite our Founder and CEO, Mr. Vijay Shekhar Sharma, to share his opening remarks. Over to you, Vijay. Vijay Shekhar Sharma: Yeah. Hi. Thank you. Thank you. Good afternoon, everyone for joining us. I think this was an interesting quarter. We've clearly come out of this question of whether Paytm can make profit or not. And it's very clear the business model is now compounding from where we were, let's say last year or year before. It is fundamentally to acquire customers from payment and cross-selling financial services. Obviously, the biggest financial service India needs is credit. So helping small merchants which are our primary business drivers is our primary revenue model. I actually created a business presentation of what we believe is our business. So I'll start this time, after a long time, by giving you a business presentation on how we think and how we work. And this was intended because we were growing some of the international businesses. So I started to make and think about how we believe that Paytm should be looked at. Obviously, small businesses are our forte, and small businesses are our game. So this is our purpose, and we build a financial system for the world's small businesses. Start from India, take them to the rest of the world. And we champion the shop on the street, the family business, the growing SME, everyone. And we solve the small business problem beyond payments. And as you know, we go beyond the payment device on the counter because we believe that this is the starting of the journey. We acquire using payment. Credit is what earns our money. Insurance and wealth deepen, and AI binds. And the question of what would you do with AI probably hits inside this message, where every payment starts, every relationship starts with payment. We go and acquire small, medium, large businesses. And payment flow underwrites credit. This is the critical thing that you will see in our business that we start from small payments to the large and depending on different states, we unlock the next state. And then we protect the owner, family, team, and shop. This is the expansion of our insurance bucket. And then idle cash earns. This is how we help them. Obviously, loan or mutual fund distribution comes here. This is something that we believe that we are building as our AI stack for small merchants. If yo [Showing first 8,000 characters — download PDF for full document]