General Updates

June 24, 2026 Ref. No: HDFC Life/CA/2026-27/19 Listing Department Listing Department National Stock Exchange of India Limited BSE Limited Exchange Plaza, Plot No C/1, Block G, Sir PJ Towers, Bandra-Kurla Complex, Dalal Street, Bandra (East), Fort, Mumbai- 400 051 Mumbai – 400 001 NSE Symbol: HDFCLIFE BSE Security Code: 540777 Dear Sir/ Madam, Sub: Business Responsibility and Sustainability Report for FY 2025-26 Pursuant to Regulation 34 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, please find enclosed herewith the Business Responsibility and Sustainability Report (BRSR) along with Independent Practitioners’ Reasonable Assurance Report on the BRSR Core Indicators, provided by M/s G.M. Kapadia & Co., which also forms part of the Integrated Annual Report for FY 2026. The same is also hosted on the Company's website at https://www.hdfclife.com/about- us/investor-relations. This is for your information and appropriate dissemination. Thanking you, For HDFC Life Insurance Company Limited Nagesh Pai Company Secretary & Compliance Officer Encl.: As above Business Responsibility and Sustainability Report 2025-26 Corporate Strategic Management Review Financial EV Overview Report & Statutory Reports Statements Results Business Responsibility and Sustainability Report SECTION A: GENERAL DISCLOSURES I. Details of the listed entity 1. Corporate Identity Number (CIN) of the Listed Entity: L65110MH2000PLC128245 2. Name of the Listed Entity: HDFC Life Insurance Company Limited 3. Year of incorporation: 2000 4. Registered office address: 13th Floor, Lodha Excelus, Apollo Mills Compound, N.M Joshi Marg, Mahalaxmi, Mumbai- 400 011 5. Corporate address: 12th , 13th and 14th Floor, Lodha Excelus, Apollo Mills Compound, N.M Joshi Marg, Mahalaxmi, Mumbai- 400 011 6. E-mail: investor.service@hdfclife.com 7. Telephone: 022-67516666 8. Website: www.hdfclife.com 9. Financial year for which reporting is being done: FY 2025-26 10. Name of the Stock Exchange(s) where shares are listed: National Stock Exchange of India Ltd & BSE Ltd 11. Paid-up Capital: 2,157.8 Cr. 12. Name and contact details (telephone, email address) of the person who may be contacted in case of any queries on the BRSR report: Kunal Jain (Head: Investor Relations, Business Planning and ESG) investor.service@hdfclife.com 13. Reporting boundary: Are the disclosures under this report made on a standalone basis (i.e. only for the entity) or on a consolidated basis (i.e. for the entity and all the entities which form a part of its consolidated financial statements, taken together). Disclosures made under this report are on a standalone basis. 14. Name of assurance provider: G.M. Kapadia and Co. 15. Type of assurance obtained: Reasonable Assurance for BRSR Core indicators II. Products/services 16. Details of business activities (accounting for 90% of the turnover): S. No. Description of Main Activity Description of Business Activity % of Turnover of the entity 1. Financial and Insurance HDFC Life offers a comprehensive suite of life 100 Services insurance solutions designed to address diverse financial needs across different life stages. These include products for protection, savings, investment, pension, annuity, and health. Through these offerings, the Company helps customers manage key risks such as mortality, morbidity, longevity, and interest rate fluctuations, thereby supporting long- term financial security and well-being. HDFC Life Insurance Company Limited Integrated Annual Report 2025-26 Business Responsibility and Sustainability Report 17. Products/Services sold by the entity (accounting for 90% of the entity’s Turnover): S. No. Product/Service NIC Code % of total Turnover contributed 1. Life Insurance 65110 100 III. Operations 18. Number of locations where plants and/or operations/offices of the entity are situated: Location Number of plants Number of offices Total National 715 715 Not applicable International 1 1 Notes: • The number reported in the above table represents active branches as on March 31, 2026. • HDFC Life has a Liaison Office in Dubai. 19. Markets served by the entity: a. Number of locations Locations Number National (No. of States) 28 states and all union territories in India International (No. of Countries) 1 b. What is the contribution of exports as a percentage of the total turnover of the entity? Given the nature of the insurance business, this is not applicable. c. A brief on types of customers H DFC Life serves a diverse customer base across individual and institutional segments, addressing a broad spectrum of protection, savings, and investment needs through life insurance solutions. Life insurance serves not only as a safeguard against financial disruption due to events such as death or critical illness but also as a disciplined mechanism for long-term savings and wealth creation. The customer segments we cater to include: • I ndividuals: Salaried and self-employed individuals, typically with financial dependents, who seek financial protection against risks such as death, critical illness, or disability. Many also use our products to cover liabilities like home or personal loans. Additionally, our portfolio includes savings and investment-oriented life insurance products that help customers plan for key life goals such as children’s education, marriage, or retirement. We also serve senior citizens and retirees through annuity and pension solutions that support post-retirement financial stability. • I nstitutional Clients: Organizations across various sizes and sectors engage with HDFC Life to manage employee benefit schemes. These include solutions for group term insurance, gratuity, superannuation, and leave encashment, thereby enabling companies to meet their statutory and welfare obligations toward their employees. Corporate Strategic Management Review Financial EV Overview Report & Statutory Reports Statements Results Business Responsibility and Sustainability Report IV. Employees 20. Details as at the end of Financial Year: a. Employees and workers (including differently abled): S. Particulars Male Female Total (A) No. No. (B) % (B / A) No. (C) % (C / A) EMPLOYEES 1. Permanent (D) 38,291 27,299 71.2 10,992 28.7 2. Other than permanent (E)* 603 368 61 235 39 3. Total employees (D + E) 38,894 27,667 71.1 11,227 28.8 WORKERS 4. Permanent (F) 5. Other than permanent (G) N.A. 6. Total workers (F + G) Notes: • ‘Other than permanent’ category includes contractual employees. • The Company does not employ any ‘Workers’ as defined in the BRSR guidance note; accordingly, worker related KPIs are nil and the same have not been included in any of the prescribed tables in the BRSR. b. Differently abled employees: S. Particulars Male Female Total (A) No No. (B) % (B / A) No. (C) % (C / A) DIFFERENTLY ABLED EMPLOYEES 1. Permanent (D) 24 16 66.7 8 33.3 2. Other than Permanent (E) - - - - - 3. Total differently abled employees (D + E)* 24 16 66.7 8 33.3 Note: The numbers reported in the above table are based on voluntary disclosures by employees. 21. Participation/Inclusion/Representation of women No. and percentage of Females Total(A) No. (B) % (B / A) Board of Directors 11 2 18 Key Management Personnel 4 1 25 Note: Key Management Personnel comprises MD & CEO, ED & CFO, ED & CBO and Company Secretary 22. Turnover rate for permanent employees (%) FY 2023-24 FY 2025-26 FY 2024-25 (Turnover rate in the year (Turnover rate in current FY) (Turnover rate in previous FY) prior to the previous FY) Male Female Total Male Female Total Male Female Total Permanent employees 42.7 46.3 43.7 44.1 47.8 45.1 47.5 50.4 48.3 Note: Attrition rates for prior years have been restated to include front-line sales employees. Previously, employee turnover excluded sales employees; this has been aligned from the current year to ensure consistency across reporting. HDFC Life Insurance Company Limited Integrated Annual Report 2025-26 Business Responsibility and Sustainability Report V. [Showing first 8,000 characters — download PDF for full document]