Enclosed Transcript of Conference Call of Q2 FY"27

Newgen Software Technologies Limited CIN: L72200DL 1992PLC049074, Registered Office: E-44/13, Okhla Phase II, New Delhi 110020, India Tel: +91 11 46533200, 26384060, 26384146 Fax:+91 11 26383963 Date: 29th October 2026 BSE Limited National Stock Exchange of India Limited Phiroze Jeejeebhoy Towers, Exchange Plaza, Plot No. C/1, G Block, Dalal Street, Bandra- Kurla Complex Mumbai – 400001 Bandra (E), Mumbai – 400051 Ref.: Newgen Software Technologies Limited Ref.: Newgen Software Technologies Limited (NEWGEN/INE619B01017) (NEWGEN/INE619B01017) Scrip Code – 540900 Sub.: Outcome Transcript – Conference Call – Q2 FY’27 Dear Sir/ Ma'am, As intimated earlier through our letter dated 19th October 2026 regarding the Conference Call of the Company, which was held on Friday, 23rd October 2026 at 4:00 P.M. (IST), please find enclosed herewith a copy of the transcript of the said call with the Investors/ Analysts. The transcript of the said call shall be made available on the Company’s website at https://newgensoft.com. This is for your kind information and record. Thanking you. For Newgen Software Technologies Limited Aman Mourya Company Secretary & Head-Legal Encl.: a/a “Newgen Software Technologies Limited Q2 FY27 Earnings Conference Call” October 23, 2026 MANAGEMENT: MR. T.S. VARADARAJAN – COFOUNDER AND EXECUTIVE VICE CHAIRMAN – NEWGEN SOFTWARE TECHNOLOGIES LIMITED MR. TARUN NANDWANI – CHIEF EXECUTIVE OFFICER – NEWGEN SOFTWARE TECHNOLOGIES LIMITED MR. ARUN KUMAR GUPTA – CHIEF FINANCIAL OFFICER – NEWGEN SOFTWARE TECHNOLOGIES LIMITED MR. PRAMOD KUMAR – CHIEF GROWTH OFFICER – NEWGEN SOFTWARE TECHNOLOGIES LIMITED MS. DEEPTI MEHRA CHUGH – HEAD, INVESTOR RELATIONS – NEWGEN SOFTWARE TECHNOLOGIES LIMITED MODERATOR: MS. RUCHI MUKHIJA – ICICI SECURITIES LIMITED Page 1 of 16 Newgen Software Technologies Limited October 23, 2026 Moderator: Ladies and gentlemen, good day and welcome to Newgen Software Technologies Limited Q2 FY27 Earnings Conference call, hosted by ICICI Securities Limited. As a reminder, all participant lines will be in the listen-only mode and there will be an opportunity for you to ask questions after the presentation concludes. Should you need assistance during the conference call, please signal an operator by pressing star, then zero on your touchtone phone. Please note that this conference is being recorded. I now hand the conference over to Ms. Ruchi from ICICI Securities Limited. Thank you, and over to you, ma'am. Ruchi Mukhija: Thank you, Aman. Good evening, ladies and gentlemen. Thank you for joining us today on Q2 FY27 Earnings Call of Newgen Software Technologies. It is my pleasure to introduce the senior management team of Newgen. Today, we have with us Mr. Varadarajan, Co-Founder and Executive Vice Chairman; Mr. Tarun Nandwani, Chief Executive Officer; Mr. Arun Kumar Gupta, Chief Financial Officer; Mr. Pramod Kumar, Chief Growth Officer; and Ms. Deepti Mehra Chugh, Head, Investor Relations. I will turn it over to Deepti to take the proceedings forward. Thank you, and over to you, Deepti. Deepti Mehra Chugh: Thank you, Ruchi. Good afternoon, everyone. Before we move on to the discussion, let me highlight that this call may contain certain forward-looking statements concerning Newgen's future business prospects and profitability, which are subject to a number of risks and uncertainties. And the actual results could materially vary from the forward-looking statements. Past performance may not be indicative of future performance. The company does not undertake to make any announcement in case any of these forward-looking statements become materially incorrect in future or update any forward-looking statements made from time to time by or on behalf of the company. For further details, you may please refer to the Investor Relations section of our website. I would now hand over to Mr. Varadarajan for presentation of the results, which will be followed by a Q&A by Tarun and Arun. Thank you. T. S. Varadarajan: Thank you. Good afternoon, everyone and season's greetings. Thank you for joining us for the Q2 FY27 Results discussion. During the quarter, we continued our earnings growth momentum while strengthening the quality of our revenue base. In Q2, revenues grew by 5.4% to reach INR422 crores. For the first half of the year, we achieved a growth rate of 8.8% to reach at INR779 crores. Growth during the quarter was led by our international markets. EMEA region recovered and recorded a growth of 19.4% with normalisation of travel in the region and supported by demand for enterprise automation and our industry-focused offerings. US region continued its growth momentum on the back of improvement in its subscription sales and market penetration. It witnessed a growth of 17.1%. India region continued to be subdued and declined by 12.6% and APAC region declined by about 6.4%, reflecting timing and Page 2 of 16 Newgen Software Technologies Limited October 23, 2026 execution variability in these markets. We expect the mark -- the closures to pick up during the course of the year in these regions. Overall, Newgen made nine new logo additions during the quarter. Our recurring revenue streams continue to progress well. SaaS revenue grew by 36.4%, support by 10.3% and ATS by 7.9%. Overall, our annuity revenues grew at a healthy rate of 15%, reflecting continued customer engagement. During the quarter, the subscription revenue surpassed the license revenue, enhancing the predictability of our business. License revenue declined by 19.2% per year-on-year against a strong Q2 FY26 base. Implementation revenues have recovered sequentially. The key wins during the quarter include agreement with a health insurance company in US for NewgenONE Complaints, Appeals and Grievances solution with a value of USD5.5 million over 3 years. Working with a government body in Qatar for Newgen platform licenses, implementation, maintenance and support for international regulatory reporting and compliance platform USD1.8 million. Project for upgradation of commercial loan and retail loan origination system for a leading bank in EMEA with a booking value of INR11.4 crores, providing loan management solution to a leading life insurance company in India. Let me now share how the customer environment is evolving over the past few months because it shapes our customer conversations and business. Customers are increasingly moving from AI experimentation to production, and they are asking for explainability, traceability, and control. That is where the governed orchestration platform fits. Newgen, with 34 years of accumulated industry trust, a governed AI platform, vertical solutions, and measurable customer value, fits in perfectly with the customer's requirement. The NewgenONE platform continues to unify content, processes, and communication in an orchestration layer where intelligence is embedded into how enterprises operate, with the trust, governance, and control built. This is particularly relevant for regulated industries that require audit tracking, explainability, compliance controls, and human oversight. At its core, Newgen brings Newgen brings together AI agents, enterprise applications, human decisioning into a single execution layer. During the quarter, we released our AI component, NewgenONE AI Studio of Agent Studio 1.0 and Agent Flow 2.0.2. From a use-case perspective, the platform can support industry-trained models for government, banking, insurance, and healthcare. Newgen has built vertical solutions. For example, in banking, persona-specific AI solutions have been delivered across lending, onboarding, and transaction banking. In insurance, AI solutions have been created for every insurance persona across life, health, motor, and general with Agentic Workspaces. Operational efficiencies have also been built in for the customers through these solutions. During the quarter, Newgen received recognition for excellence in low-code and AI-led enterprise innovations at the ET [Showing first 8,000 characters — download PDF for full document]