NSEAnalysts/Institutional Investor Meet/Con. Call Updates29 Oct 2026 · 29 Oct 2026, 04:55 pm
Analysts/Institutional Investor Meet/Con. Call Updates
SBI Cards and Payment Services Limited · SBICARD
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SBI Cards and Payment Services Limited has made available the transcript of its Q2 FY27 Earnings Call, held on October 23, 2026, on its website and attached it to the exchange notice.
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Earnings Impact6/10
Growth Catalyst7/10
Governance Concern2/10
Regulatory Risk1/10
Balance Sheet Risk3/10
Liquidity Impact8/10
Market Sentiment6/10
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SBI Cards and Payment Services Limited has informed the Exchange about Transcript
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October 29, 2026
The BSE Limited The National Stock Exchange of India
Corporate Relationship Department. Limited
Phiroze Jeejeebhoy Towers, Exchange Plaza, C-1, Block G,
Dalal Street, Bandra-Kurla Complex.
Mumbai - 400 001 Bandra (E), Mumbai - 400 051
SCRIP CODE: 543066 SYMBOL: SBICARD
SECURITY: Equity Shares/Debentures SECURITY: Equity Shares
Dear Sirs,
Re: Disclosure under Regulation 30 of SEBI (Listing Obligations and Disclosure
Requirements) Regulations, 2015 - Transcript - SBI Card Q2'FY 27 Earnings
Call
In compliance with the provisions of Regulation 30 read with Schedule III Part A of
SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015,
transcript of the Earnings Call held on October 23, 2026 with analysts/investors,
has been made available on the website of the Company at the below mentioned link.
Further, the same is also attached herewith for reference.
https://www.sbicard.com/en/who-we-are/analyst-investor-meeting.page
Kindly take the same on record.
Thanking you,
Yours faithfully,
For SBI Cards and Payment Services Limited
Payal Mittal Chhabra
Chief Compliance Officer & Company Secretary
Date & Time of event: - October 23, 2026 at 04:00 PM
Encl:.aa
SBI Cards and Payment Services Ltd.
DLF Infinity Towers, Tower C,
Tel.: 18001801290 Registered Office,
12th Floor, Block 2, Building 3,
Email: customercare@sbicard.com Unit 401 & 402, 4th Floor, Aggarwal Millennium Tower,
DLF Cyber City, Gurugram - 122002,
Website: sbicard.com E 1,2,3, Netaji Subhash Place, Wazirpur, New Delhi - 110034
Haryana, India
CIN - L65999DL1998PLC093849
O SBI Card
“SBI Cards and Payment Services Limited
Q2 FY27 Earnings Conference Call”
October 23, 2026
OSBI Card
MANAGEMENT: MS. SALILA PANDE – MANAGING DIRECTOR AND CHIEF EXECUTIVE
OFFICER
MR. GIRISH BUDHIRAJA – CHIEF SALES AND MARKETING OFFICER
MS. RASHMI MOHANTY – CHIEF FINANCIAL OFFICER
MR. KRISHNA KANT BISHNOI – CHIEF RISK OFFICER
Page 1 of 18
OSBI Card SBI Cards and Payment Services Limited
October 23, 2026
Moderator: Ladies and gentlemen, good day, and welcome to the SBI Cards and Payment Services Limited
Q2 FY27 Earnings Conference Call. As a reminder, all participant lines will be in the listen-only
mode and there will be an opportunity for you to ask questions after the presentation concludes.
Should you need assistance during the conference call, please signal an operator by pressing star
and then zero on your touchtone phone. Please note that this conference is being recorded.
I now hand the conference over to Ms. Salila Pande, MD and CEO, SBI Cards. Thank you, and
over to you, Ms. Pande.
Salila Pande: Thank you, Swapnali. A very good afternoon to everyone who is present on the call today. Along
with the management team of SBI Cards, I extend a warm welcome and sincere thanks for
joining us for the Q2 FY27 Earnings Call.
India's growth outlook remains resilient despite an uncertain global environment. As per RBI,
real GDP growth for FY27 is projected to be 7.1%, up from 6.7% projected earlier, reflecting
the strength of domestic economic activity. The International Monetary Fund has also recently
raised India's economic growth forecast to 7% for both FY27 and FY28, citing resilient domestic
demand and strong services activity.
The upward revision reinforces India's position as the world's fastest-growing major economy
despite rising global oil prices and persistent geopolitical tensions. Against this macroeconomic
backdrop, the growing scale of digital transactions and increasing access to formal credit are
contributing to the development of more integrated payments and credit ecosystem.
Digital payments ecosystem continues to scale rapidly with UPI remaining at the centre of this
expansion. UPI transaction volumes grew 27% Y-o-Y to approximately 145 billion transactions
during the first half of FY27, underscoring the increasing frequency and ubiquity of digital
payments in India.
The credit card industry continues to maintain a healthy growth trajectory with cards in force
increasing by around 10.5% Y-o-Y to over 124 million as of August 2026. Cumulative credit
card spends for the first 5 months of FY27 stood at more than INR10 trillion, reflecting the
growing scale of the credit card ecosystem.
The industry continues to witness evolution, both in terms of customer demographics and usage
patterns. As per the industry reports, credit card customer base is becoming younger and more
diverse. Nearly half of the first-time credit card users are now aged 30 or below, while
approximately 46% of the new users are coming from semi-urban, Tier 2, Tier 3 and rural
markets.
This reflects the growing democratization of credit and the expanding opportunity to serve
customers beyond traditional metropolitan centres. As a customer-centric organization, SBI
Card understands this and is well positioned to make the best of these opportunities.
Our strategy is focused on building a more robust credit card business, leveraging differentiated
products, strategic partnerships and digital capabilities as key growth levers. During Q2 of FY27,
we continue to focus on building a healthy, sustainable and well-balanced portfolio while
Page 2 of 18
OSBI Card SBI Cards and Payment Services Limited
October 23, 2026
maintaining our priorities around profitable customer acquisition, customer engagement,
operating efficiency and portfolio quality.
During this quarter, we augmented our co-branded credit card portfolio with the launch of
Google Pay Flex SBI Card. This credit card is designed to simplify and elevate the everyday
payment experience, delivering a convenient blend of rewards, flexibility and security. We also
launched the Advantage SBI Card on SBI YONO to offer a seamless digital journey that enables
SBI customers to avail a secured credit card backed by a fixed deposit.
We continue to roll out customer-centric national and regional offers with many revered brands,
including Amazon, Flipkart, Myntra, Air India, Bosch, LG, Sony, HP, among others. We
continued the long-term strategic partnership with Apple for instant discount across different
Apple products, including the newly launched iPhone 18 Pro. We continue to strengthen our AI
capabilities across customer engagement, sales and employee productivity.
We are happy to share that CII National Artificial Intelligence (AI) awarded our hyper-
personalization program under the innovative category.
Coming to the business performance, our robust business model, disciplined portfolio
management and prudent risk management has enabled us to deliver strong results.
Let me share the key metrics. Cards in Force have grown to around 2 Crore32 lakhs with 8%
growth Y-o-Y.
In line with our guidance, we added more than 1 million new accounts during the quarter,
witnessing 18% increase Y-o-Y. The net card addition for FY27 till August is at 8.6 lakhs new
cards, which is highest in the industry. We will continue to maintain quarterly run rate of more
than 1 million new accounts during the year.
Our new account sourcing distribution remains balanced with about 49% sourcing from Banca
and 51% from open market this quarter. SBI Card continues to be India's second largest credit
card issuer with Cards in Force market share at 18.5%.
As regards spends, as per RBI August 2026 data, our spends market share has grown to 19% in
FY27. Totals spend during the quarter reached INR1,10,689 crores with a growth of around 3%
year-over-year.
Retail spends reached the highest ever level of INR95,299 crores with a 6% growth Y-o-Y. This
is despite the festive sales being in Q3 this year and there being a seasonality impact on the Q2
spend. We have seen robust growth across most POS and online spend categories. Online spends
contributed 62.8% of the total retail spend in the first half year of financial year, witnessing
strong growth across discretionary categories.
Key categories include consumer durables, furnishing and hardware, apparel, restaurants and
jewellery, among others. Corporate sp
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