Transcript of the Earnings Conference Call conducted on July 21, 2026

July 27, 2026 BSE Limited National Stock Exchange of India Limited Department of Corporate Services, The Listing Department, Phiroze Jeejeebhoy Towers, Exchange Plaza, Dalal Street, Fort, Bandra Kurla Complex, Mumbai - 400 001 Mumbai-400 051 Scrip Code: 543396 Symbol: PAYTM Sub: Disclosure under Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 - Transcript of the earnings conference call conducted on July 21, 2026 Dear Sir/ Ma’am, Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, please find enclosed the transcript of the earnings conference call, conducted on July 21, 2026, on unaudited standalone and consolidated financial results of the Company for the quarter ended June 30, 2026. The transcript is also available on the website of the Company at https://ir.paytm.com/financial-results. Kindly take the same on record. Thanking you Yours Sincerely, For One 97 Communications Limited Sunil Kumar Bansal Company Secretary & Compliance Officer FCS: 4810 Encl:. as Above One 97 Communications Limited Corporate Office - One Skymark, Tower-D, Plot No. H-10B, Sector-98, Noida-201304 compliance.officer@paytm.com T: +91120 4770770 F: +91120 4770771 CIN: L72200DL2000PLC108985 www.paytm.com Registered Office - 136, First Floor, Devika Tower, Nehru Place, New Delhi-110019 Paytm | Q1 FY 2027 Earnings Call | Call Date : July 21, 2026 | Time: 3:30 PM Indian Standard Time Disclaimer: By reading this call transcript you agree to be bound as follows: This earnings call with the management of One 97 Communications Limited (“Company”) is for information purposes only without regards to specific objectives, financial situations or needs of any particular person and is not and nothing in it shall be construed as an invitation, offer, solicitation, recommendation or advertisement in respect of the purchase or sale of any securities of the Company or any affiliates in any jurisdiction or as an inducement to enter into investment activity and no part of it shall form the basis of or be relied upon in connection with any contract or commitment or investment decision whatsoever. This earnings call does not take into account, nor does it provide any tax, legal or investment advice or opinion regarding the specific investment objectives or financial situation of any person. The information to be presented and discussed on this earnings call is confidential and proprietary to the Company and/or its affiliates and no part of it or its subject matter be used, recorded, reproduced, copied, distributed, shared, or disseminated, directly or indirectly, to any other person or published in whole or in part for any purpose, in any manner whatsoever. Statements or comments made on this earnings call may include certain statements that are, or may be deemed to be, “forward-looking statements” and relate to the Company and its financial position, business strategy, events and courses of action. Forward-looking statements and financial projections are based on the opinions and estimates of management at the date the statements are made and are subject to a variety of risks and uncertainties and other factors that could cause actual events or results to differ materially from those anticipated in the forward-looking statements and financial projections. We, or any of our affiliates, shareholders, directors, employees, or advisors, as such, make no representations or warranties, express or implied, as to, and do not accept any responsibility or liability with respect to, the fairness, accuracy, completeness or correctness of any information or opinions contained herein and accept no liability whatsoever for any loss, howsoever, arising from any use or reliance on the information presented and discussed in this earnings call. The information contained herein is subject to change without any obligation to notify any person of such revisions or change and past performance is not indicative of future results. It is clarified that this earnings call, and the information discussed and presented herein, is not intended to be an offer for subscription or sale of any securities or inviting offers or invitations to offer or solicitation to offer from the public (including any section thereof) or any class of investors. No rights or obligations of any nature are created or shall be deemed to be created by the information presented and discussed on this earnings call. This document has not been and will not be reviewed or approved by a regulatory authority in India or by any stock exchange in India. No rights or obligations of any nature are created or shall be deemed to be created by the contents of this document. Moderator: A warm welcome everyone. Thank you for joining our earnings call for the quarter ended June 30, 2026. As always we are going to do this earnings call with management videos switched on. We welcome attendees to ask a question with their videos on or off as they prefer. To ask a question you can raise your hand through your Zoom dashboard and we will promote you as a panelist to ask your question. Today from Paytm's management we have with us Mr. Vijay Shekhar Sharma Founder and CEO Mr. Madhur Deora President and Group CFO and Mr. Anuj Mitral Senior Vice President Investor Relations. In today's call some statements made may be forward looking in nature. Actual events may differ materially from those anticipated in such forward looking statements. This earnings call is scheduled for 45 minutes. A replay of the call and transcript will be made available on the company's IR website subsequently. I would now like to invite our Founder and CEO Mr. Vijay Shekhar Sharma to share his opening remarks. Over to you Vijay. Mr. Vijay Shekhar Sharma: Thank you. Hello everyone. It was quite a quarter and I am very happy that as a team that we have been able to execute it so well. The consumer payment business is something that is very close to me and we have talked about how we are growing double the market growth of the UPI market which effectively means we are gaining market share. Even though the GMV market share is what is publicly talked about, the number of transaction market share we are actually going even further than that. So, more retail customers are using us on a higher frequency. And I personally carry a benchmark in my mind and that benchmark that I carried is about the let's say January 2024 as a milestone where we sort of went through a special situation and I can happily tell you that we just crossed the January 2024 daily transacting user, daily active user or any other KPI that we could have kept. So, the past is behind us and now we are having cash in our hand and the aggression in our mind and body. So going forward special attention in an aggressive way I would put the word on consumer market acquisition or merchant acquisition very clearly there. The best part is that we've learnt our art of building the business where you can say if I was to look at let's say how do you make a profitable and growing profit business and we've been able to pull that up very very well. Going forward, as you would have seen that we have had a profitability increase I would believe that I think we should be able to increase our profitability further in consequent quarters right away onwards and then obviously the revenue growth will mean larger profit and I'm saying it because we basically learnt that you should not recklessly spend money on acquiring consumers or acquiring merchants if they are not monetizable. So we've been able to grow the market share with the discipline that we want a selective customer. We just don't want market share for the heck of it. We want monetization and consumer monetization is something that we are very proud of. We talked about it last time we are looking at monetization using wealth beyond our credit and other financial services that we talk about any which way [Showing first 8,000 characters — download PDF for full document]