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Please find attached herewith Press Release.
Indian Railway Catering and Tourism Corporation Ltd · 542830
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IRCTC has partnered with Quality Council of India (QCI) for a digital, third-party food safety and hygiene audit across its catering units.
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Indian Railway Catering and Tourism Corporation Ltd - 542830 - Announcement under Regulation 30 (LODR)-Press Release / Media Release
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No. 2019/IRCTC/CS/STEX/356 October 15, 2026
BSE Limited National Stock Exchange of India Limited
(Through BSE Listing Centre) (Through NEAPS)
1st Floor, New Trade Wing, Rotunda “Exchange Plaza” -1, Block-G,
Building Phiroze Jeejeebhoy Towers, Bandra-Kurla Complex,
Dalal Street Fort, Mumbai – 400 001 Bandra (East), Mumbai – 400 051
Scrip Code: 542830 Scrip Symbol: IRCTC
Sub: Press Release – IRCTC Partners with Quality Council of India (QCI) for
Digital, Third-Party Food Safety and Hygiene Audit
Sir/Madam,
In compliance with the Regulation 30 of Securities and Exchange Board of India (Listing
Obligations and Disclosure Requirements) Regulations, 2015, please find enclosed
herewith the Press Release on “IRCTC Partners with Quality Council of India (QCI)
for Digital, Third-Party Food Safety and Hygiene Audit”.
This is for your kind information and record.
Thanking you,
Yours faithfully,
For and on behalf of Indian Railway
Catering & Tourism Corporation Limited
(Suman Kalra)
Company Secretary and Compliance Officer
Encl: As above.
Press Release
IRCTC Partners with Quality Council of India (QCI) for Digital, Third-Party Food Safety and
Hygiene Audit
New Delhi, 15.10.2026: In a major move to transform the on-board dining experience for
millions of daily rail passengers, the Indian Railway Catering and Tourism Corporation
Limited (IRCTC) has signed a strategic Memorandum of Understanding (MoU) with the Quality
Council of India (QCI). This high-stakes partnership establishes a rigorous, technology-driven,
independent third-party audit mechanism to ensure the highest standards of food safety and
hygiene across all IRCTC-managed mobile (trains) and static (station) catering units.
Under this strategic alliance, QCI will deploy certified professionals to conduct intense,
unannounced quarterly and half-yearly inspection cycles. These audits will enforce strict
compliance with statutory Food Safety and Standards Authority of India (FSSAI) regulations
and international culinary standards.
The MoU was signed by Sh. Sudhir Warrier, General Manager/Quality & Projects, IRCTC, and Sh.
Subroto Ghosh, Principal Advisor/Head-PPID, Quality Council of India, in the presence of Sh.
Ramanand Nagender Shukla, CEO,NABL and Sh. Mohit Padhi, Asst.Secretary General from Quality
Council of India and Sh. Rahul Himalian, Chairman & Managing Director and Sh. Manoj Kumar
Sharma, Director/Catering Services from IRCTC.
To eliminate data tampering and guarantee absolute transparency, the audit process will leverage
QCI's pioneer digital infrastructure. Inspectors will use a proprietary mobile application featuring
mandatory geo-tagging, time-stamping, and photographic evidence. Audit reports will be
submitted within a strict 24-hour turnaround window, enabling real-time detection of
operational gaps and triggering immediate Corrective and Preventive Action (CAPA) tracking
against defaulting vendors.
Key Public Benefits & Impact Areas:
Zero-Compromise Onboard Dining: Rigorous independent screening across trains ensures
passengers are protected from subpar onboard meal preparation.
Consistent Quality at Stations: Complete standardization guarantees immaculate cooking
environments across all major station-based static units.
Strict Vendor Accountability: Digital evidence-backed reports submitted within 24 hours ensure
rapid penalty or corrective loops for catering licensees.
Visible Hygiene & Grooming Protocols: On-ground checks will strictly enforce staff medical
fitness, mandatory protective gear, and professional hospitality etiquette.
Sanitary Storage Compliance: Enhanced monitoring ensures the absolute segregation of
vegetarian and non-vegetarian raw items, temperature-controlled meal holding, and verified pest
control.
Future-Proof Upgrades: The umbrella agreement establishes an institutional mechanism
allowing IRCTC to seamlessly introduce future joint programs, including Passenger Customer
Satisfaction Surveys, infrastructure audits, and specialized staff training.
Speaking on the partnership, representatives highlighted QCI’s unmatched credentials in
executing complex, mega-scale public monitoring projects—such as SwachhSurvekshan and Pan-
India Milk & Food Surveillance for FSSAI—making them the ideal choice to spearhead this
nationwide railway hospitality upgrade.
This partnership marks a definitive shift toward a transparent, passenger-first future, ensuring
every meal served on Indian Railways aligns with elite safety and health protocols.
About IRCTC
Indian Railway Catering and Tourism Corporation Ltd. (IRCTC) is a 'Navratna' listed company
under Ministry of Railways, Government of India and is the professional hospitality and travel arm
of Indian Railways incorporate for upgradation of catering services over Indian Railways and
promote rail-bound domestic and inbound tourism in the country.
About Quality Council of India (QCI)
Established in 1996 through a joint Cabinet decision, the Quality Council of India (QCI) is the
nation's apex autonomous quality body operating under the Department for Promotion of
Industry and Internal Trade (DPIIT), Ministry of Commerce & Industry, Government of India. It
specializes in large-scale nationwide quality benchmarking, third-party assessments, and strategic
governance audits.