Updates

HEXT/SE/2026/64 Date: June 30, 2026 To, To, Lis(cid:415)ng Department Department of Corporate Services Na(cid:415)onal Stock Exchange of India Limited BSE Limited Exchange Plaza, Bandra-Kurla Complex, Phiroze Jeejeebhoy Towers, Bandra (East), Mumbai - 400 051 Dalal Street, Mumbai - 400 001 Symbol: HEXT Scrip Code: 544362 Dear Sir, Sub: Press Release Please find enclosed Press Release on “Hexaware Launches Tensai® for Reasoning Ops to Bring Agentic AI to Enterprise IT Operations”. This information will also be hosted on the Company’s website at www.hexaware.com. Kindly take the same on record. Thanking you, Yours faithfully, For HEXAWARE TECHNOLOGIES LIMITED Gunjan Methi Company Secretary & Compliance Officer Encl.: as above. HEXAWARE TECHNOLOGIES LIMITED Regd. Office: 8th Floor, 13th Level,Q1, Loma Co-Developers1 Private Limited, Plot No.Gen-4/1,TTC Industrial Area, Ghansoli, Navi Mumbai-400710, Maharashtra, India | Tel: +91 022 3326 8585 | Email: investori@hexaware.com CIN: L72900MH1992PLC069662 | URL: www.hexaware.com Hexaware Launches Tensai® for Reasoning Ops to Bring Agen(cid:415)c AI to Enterprise IT Opera(cid:415)ons Tensai® for Reasoning Ops brings evidence-based agents to IT opera(cid:415)ons, shi(cid:332)ing the focus from resolving demand faster to removing it altogether Mumbai, June 30th 2026: Hexaware Technologies [NSE: HEXT], a global provider of IT solu(cid:415)ons and services, today announced the launch of Tensai® for Reasoning Ops, the first generally available opera(cid:415)ng stage of its Tensai® Agen(cid:415)c ITOps pla(cid:414)orm. Agents read live opera(cid:415)onal signals, reason over enterprise context, and recommend evidence-backed ac(cid:415)ons, while human experts validate and execute. It is a first step toward opera(cid:415)ons that remove demand rather than simply resolve it faster. For a decade, enterprises have relied on scripts and runbooks that automate tasks but cannot reason, interpret context, or work across systems—leaving fragmented tools, siloed knowledge, and a gap in system-level intelligence. Tensai® for Reasoning Ops closes this gap by grounding decisions in opera(cid:415)onal context from observability, configura(cid:415)on management database (CMDB), topology, change, and dependency data. In Tensai® for Reasoning Ops, agents reason across signals, context, and policy instead of relying solely on scripted automa(cid:415)on. They run a con(cid:415)nuous, governed loop that moves from detec(cid:415)on through evalua(cid:415)on, verifica(cid:415)on, ac(cid:415)on, and learning—on a single rule: no signal, no safe ac(cid:415)on. Four ideas set the model apart:  Evidence first: No recommenda(cid:415)on is made without suppor(cid:415)ng signal and context.  Policy-aware: Every decision is checked against risk and policy before it reaches a human.  Cross-tower: Agents reason across silos that humans and scripts treat as separate.  Self-improving: Every validated outcome makes the next decision be(cid:425)er. Tensai® for Reasoning Ops is the first live stage in Hexaware’s Tensai® maturity journey from Tradi(cid:415)onal Ops and Automa(cid:415)on Ops to Autonomous Ops and Preven(cid:415)ve Ops. Early outcomes focus on improving opera(cid:415)onal efficiency, service quality, and demand reduc(cid:415)on. Measured against each customer’s pre-AI baseline, Tensai® for Reasoning Ops is benchmarked to target 25–40% faster MTTR, 35–45% lower manual touch, 10–18% lower cost-to-serve, 10–20% be(cid:425)er SLA and user experience, and 5–12% lower incident demand. Results will vary by environment and will be validated through customer-specific baselining and the Tensai® Customer Value Scorecard. Tensai® for Reasoning Ops is available now to mid-to-large enterprises. “With Tensai® for Reasoning Ops, we’re helping enterprises move from reac(cid:415)ve support to more autonomous, self-healing IT opera(cid:415)ons. The pla(cid:414)orm brings reasoning, evidence, and governance into opera(cid:415)onal decisions, helping clients reduce manual interven(cid:415)on, improve SLA reliability, and build a stronger path toward preven(cid:415)ve opera(cid:415)ons,” said R Srikrishna, CEO & Execu(cid:415)ve Director, Hexaware. “As enterprises adopt AI in IT opera(cid:415)ons, the opportunity is to go beyond faster (cid:415)cket resolu(cid:415)on and move toward reducing predictable demand before it enters the IT opera(cid:415)ons queue. Tensai® for Reasoning Ops helps organiza(cid:415)ons address the causes of demand rather than simply responding to it,” said Siddharth Dhar, President & Global Head – AI, Hexaware. About Hexaware Hexaware is a global technology and business process services company. Every day, Hexawarians wake up with a singular purpose: to create smiles through great people and technology. With offices across the world, we empower enterprises worldwide to realize digital transforma(cid:415)on at scale and speed by partnering with them to build, transform, run, and op(cid:415)mize their technology and business processes. Learn more about Hexaware at h(cid:425)ps://hexaware.com. For details, please contact: Reena Kamble mediarela(cid:415)ons@hexaware.com Hexaware Technologies Limited Aishwarya Pillai mediarela(cid:415)ons@hexaware.com Hexaware Technologies Limited