General Updates

July 17, 2026 Ref: NIVABUPA/EQ/2026-27/22 National Stock Exchange of India Limited BSE Limited Exchange Plaza, C-1, Block G, Phiroze Jeejeebhoy Tower, Bandra Kurla Complex, Dalal Street, Bandra (E), Mumbai – 400 051 Mumbai – 400 001 Symbol: NIVABUPA Scrip Code: 544286 Sub: Business Responsibility and Sustainability Report for the financial year 2025-26 Ref: Regulation 34(2)(f) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (“SEBI Listing Regulations”) Dear Sir/Madam, Pursuant to Regulation 34(2)(f) of the SEBI Listing Regulations, please find enclosed herewith the Business Responsibility and Sustainability Report (“BRSR”) for financial year 2025-26. The BRSR is also available on the website of the Company at www.nivabupa.com. This is for your information and records. Thanking you, Yours sincerely, For Niva Bupa Health Insurance Company Limited Aparna Sharma Company Secretary and Compliance Officer Niva Bupa Health Insurance Company Limited IRDAI Registration No. 145 | CIN: L66000DL2008PLC182918 Registered Office: C-98, First Floor, Lajpat Nagar, Part 1, Delhi-110024 Corporate Office: 3rd Floor, Capital Cyber scape, Golf Course Extension Road, Sector-59, Gurugram-122101, Haryana. Website: www.nivabupa.com | Email id: investor@nivabupa.com I Tel: +91-124-6354900 1 | Niva Bupa Health Insurance Co. Ltd. Business Responsibility and Sustainability Report 2025-26 Section A: General Disclosures Niva Bupa Health Insurance Company Limited is pleased to present its Business Responsibility and Sustainability Report for the financial year ended March 31, 2026. This report reflects the Company’s approach to responsible business conduct and its commitment to creating long-term value through sound governance, customer-centricity, people-focused practices, and environmentally responsible operations. As a health insurer, the Company recognizes that its responsibilities extend beyond providing financial protection and include supporting trust, transparency, access, and accountability across its stakeholder ecosystem. I. Details of the listed entity 1. Corporate Identity Number (CIN) of the Company L66000DL2008PLC182918 2. Name of the Company Niva Bupa Health Insurance Company Limited 3. Year of Incorporation 2008 4. Registered Office Address C-98, First Floor, Lajpat Nagar, Part-1, South Delhi, New Delhi, Delhi, India, 110024 5. Corporate Address Third Floor, Capital Cyberscape, Golf Course Extension Road, Sector-59, Gurgaon, Badshahpur, Haryana, India, 122101 6. Email Address secretarial@nivabupa.com 7. Telephone +91 124 6354900 8. Website www.nivabupa.com 9. Financial Year Reported 2025-26 10. Name of the Stock Exchanges where shares are National Stock Exchange of India Limited listed BSE Limited 11. Paid-up Capital ₹1,84,746 lakhs 2 | Niva Bupa Health Insurance Co. Ltd. 12. Name and contact details (telephone, email Ms. Aparna Sharma address) of the person who may be contacted in Email address: secretarial@nivabupa.com case of any queries on the BRSR report +91 124 6354900 13. Reporting boundary - Are the disclosures under The report is prepared on a Standalone basis. The this report made on a standalone basis (i.e. only Business Responsibility and Sustainability Reporting for the entity) or on a consolidated basis (i.e. for (BRSR) is in conformance with the Securities and the entity and all the entities which form a part Exchange Board of India (Listing Obligations and of its consolidated financial statements, taken Disclosure Requirements) Regulations, 2015. The together). information/data measurement techniques used, and the basis of calculations and estimates have been mentioned in the relevant sections of this report. 14. Name of assurance provider Nangia & Co. LLP 15. Type of assurance obtained BRSR Core II. Products/services 16. Details of business activities (accounting for 90% of the turnover): Sr. No. Description of Main Activity Description of Business Activity % of Turnover of the Company 1 Health Insurance Services Non-life Insurance Services 100% 17. Products/Services sold by the entity (accounting for 90% of the entity’s Turnover): Sr. No. Product/Service NIC Code % of total Turnover contributed 1 Insurance services in Health, Personal 6512 100% Accident, Travel and Corporate Insurance III. Operations 18. Number of locations where plants and/or operations/offices of the entity are situated: Location` Number of Plants Number of Offices Total National 0 210 210 International 0 0 0 19. Markets served by the entity: a) Number of locations Locations Number National (No. of States/ Union territories) 27 States, 8 UTs International (No. of Countries) N/A 3 | Niva Bupa Health Insurance Co. Ltd. b) What is the contribution of exports as a percentage of the total turnover of the entity? The Company does not export its products or services and, accordingly, exports do not contribute to its total revenue. c) A brief on types of customers The Company serves a diversified customer base comprising individual policyholders under the retail segment as well as institutional and corporate customers under the group insurance segment. This mix enables the Company to address a broad spectrum of healthcare protection needs across customer categories. IV. Employees 20. Details as at the end of Financial Year (FY 2025-26) a) Employees and workers (including differently abled): Male Female Particulars Total (A) No. (B) % (B/A) No. (C) % (C/A) Employees 1 Permanent (D) 10,191 7,691 75.47% 2,500 24.53% 2 Other than Permanent (E) N/A N/A N/A N/A N/A 3 Total employees (D + E) 10,191 7,691 75.47% 2,500 24.53% Workers 4 Permanent (F) N/A N/A N/A N/A N/A 5 Other than Permanent (G) N/A N/A N/A N/A N/A 6 Total workers (F + G) N/A N/A N/A N/A N/A b) Differently abled Employees and workers: Male Female Particulars Total (A) No. (B) % (B/A) No. (C) % (C/A) Differently Abled Employees 1 Permanent (D) 63 53 84.13% 10 15.87% Other than Permanent / 2 N/A N/A N/A N/A N/A Contractual Third Party (E) Total differently abled 3 63 53 84.13% 10 15.87% employees (D + E) 4 | Niva Bupa Health Insurance Co. Ltd. Male Female Particulars Total (A) No. (B) % (B/A) No. (C) % (C/A) Differently Abled Workers 4 Permanent (F) N/A N/A N/A N/A N/A Other than Permanent / 5 N/A N/A N/A N/A N/A Contractual Third Party (G) Total differently abled 6 N/A N/A N/A N/A N/A workers (F + G) 21. Participation/Inclusion/Representation of women No. and percentage of Females Representative Stakeholder Total (A) No. (B) % (B/A) Board of Directors (BoD) 11 2 18.18% Key Managerial Personnel (KMP) 4 1 25.00% 22. Turnover rate for permanent employees and workers FY 2025-26 FY 2024-25 FY 2023-24 (Turnover rate in current (Turnover rate in (Turnover rate in prior to Sr. No. FY) previous FY) previous FY) Male Female Total Male Female Total Male Female Total Turnover rate for Permanent 30.3% 35.8% 31.6% 44.7% 52.9% 46.5% 61.9% 68.2% 63.2% Employees (%) Turnover rate for Permanent N/A N/A N/A N/A N/A N/A N/A N/A N/A Workers (%) V. Holding, Subsidiary and Associate Companies (including joint ventures) 23. Names of holding / subsidiary / associate companies / joint ventures Indicate whether % of Does the entity indicated Name of the Holding / Holding / shares at column A, participate in Sr. Subsidiary / Associate Subsidiary / held by the Business Responsibility No. Companies / Joint Associate / Joint listed initiatives of the listed entity? Ventures (A) Venture entity (Yes/No) 1 Bupa Singapore Holding 55.36% No Holdings Pte Ltd 5 | Niva Bupa Health Insurance Co. Ltd. VI. CSR Details 24. i. Whether CSR is applicable as per section 135 of Companies Act, 2013 (Yes/No): Yes. The provisions relating to Corporate Social Responsibility under Section 135 of the Companies Act, 2013 are applicable to the Company. ii. Turnover (in ₹Lakhs): 8,58,592 iii. Net worth (in ₹Lakhs): 3,21,897 VII. Transparency and Disclosures Compliances 25. Complaints/Grievances on any of the principles (Principles 1 to 9) under the [Showing first 8,000 characters — download PDF for full document]