General Updates

MAHANAGAR TELEPHONE NIGAM LIMITED (A GOVERNMENT OF INDIA ENTERPRISE) CIN L32101DL1986GOI023501 Registered and Corporate Office: Mahanagar Doorsanchar Sadan 5th Floor, 9 CGO Complex, Lodhi Road, New Delhi - 110 003. Tel: 011-24319020, Fax: 011-24324243, Website: www.mtnl.in, Email: mtnlcsco@gmail.com MTNL/SECTT/SE/2026 September 16, 2026 To, To, BSE Limited, National Stock Exchange of India Limited (NSE) Phiroze Jeejeebhoy Towers, Dalal Exchange Plaza, Plot No. C/1, G Block Bandra Kurla Complex, Street, Fort, Mumbai – 400 001. Bandra (East), Mumbai – 400 051 Scrip Code: 500108 Scrip Symbol: MTNL SUB: COMPLIANCE OF REGULATION 30 & 51 OF SEBI (LODR) REGULATIONS, 2015- DISCLOSURE OF EVENTS OR INFORMATION – DISCLOSURE OF IMPOSITION OF FINES OR PENALTIES BY TRAI - reg Dear Sir, In compliance of Regulation 30 & 51 of SEBI (LODR) Regulations, 2015 and in terms of sub-para 20 of para A of Part A of Schedule III, this is to inform you that MTNL has received order dated 14.09.2026 from Telecom Regulatory Authority of India (TRAI) for payment of financial disincentive amounting to Rs. 11,00,000/- (Rupees Eleven Lakhs only), for contravention of the provisions of regulation 9 and regulation 10 of the Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024 (06 of 2024) by M/s. Mahanagar Telephone Nigam Limited for Access Service (Wireline) for the quarter ending September 2025. & Rs. 5,70,000 (Rupees Five Lakh Seventy Thousand only) for contravention of the provisions of regulation 13 of the Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024 (06 of 2024) by M/s. Mahanagar Telephone Nigam Limited for Access Service (Wireline) for the month of September 2025 respectively. The order was received on 15.09.2026. Details pursuant to Sub-Para 20 of Para A of Part A of Schedule III is attached herewith. Kindly take the same on record. Thanking You Yours Faithfully (RATAN MANI SUMIT) COMPANY SECRETARY DETAILS OF IMPOSITION OF FINE OR PENALTY DURING THE QUARTER IN TERMS OF SUB -PARA 20 OF PARA A OF PART A OF SCHEDULE III ARE GIVEN BELOW S. Name Nature and Date of receipt Details of the Impact on No. of the details of the of direction or violation(s)/contraventi financial, Authori action(s) taken, order, including on(s) committed or operation or ty initiated or any ad-interim alleged to be committed other activities of order(s) passed or interim the listed entity, orders, or any quantifiable in other monetary terms communication to the extent from the possible authority 1. TRAI Financial TRAI order Contravention of the Total Penalty of Disincentive of dated provisions of regulation Rs. 11,00,000/- Rs. 11,00,000/- 14.09.2026 for 9 and regulation 10 of Rs 11,00,000/- the Standards of Quality Further, there is Penalty. of Service of Access no material (Wireline and Wireless) impact on the and Broadband Financial, (Wireline and Wireless) operation or Service Regulations, other activities of 2024 (06 of 2024) by MTNL. M/s. Mahanagar Telephone Nigam Limited for Access Service (Wireline) for the quarter ending September 2025. TRAI Financial TRAI order Contravention of the Total Penalty of Disincentive of dated provisions of regulation Rs. 5,70,000/- Rs.5,70,000/- 14.09.2026 for 13 of the Standards of Rs 5,70,000/- Quality of Service of Further, there is Penalty. Access (Wireline and no material Wireless) and impact on the Broadband (Wireline Financial, and Wireless) Service operation or Regulations, 2024 (06 of other activities of 2024) by M/s. MTNL. Mahanagar Telephone Nigam Limited for Access Service (Wireline) for the month of September 2025.