NSEGeneral Updates11 Sept 2026 · 11 Sept 2026, 03:02 pm

General Updates

IndusInd Bank Limited · INDUSINDBK

✦ AI Summary▼ NegativeRegulatory

IndusInd Bank Limited has received a monetary penalty of ₹1 crore from the Insurance Regulatory and Development Authority of India (IRDAI) for non-compliance with certain provisions of the IRDAI (Registration of Corporate Agents) Regulations, 2015. The penalty is related to the Bank's bancassurance operations, specifically grievance redressal and grievance reporting mechanism provided to insurance policyholders.

Analysis Scores

Earnings Impact5/10
Growth Catalyst2/10
Governance Concern8/10
Regulatory Risk9/10
Balance Sheet Risk3/10
Liquidity Impact6/10
Market Sentiment4/10

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Full Announcement

IndusInd Bank Limited has informed the Exchange about General Updates regarding disclosure under Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015

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INDUSINDBK1_11092026150210_SEIntimation_IRDAI_Penalty10092026-V2signed.pdf

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September 11, 2026 National Stock Exchange of India Limited (Symbol: INDUSINDBK) BSE Limited (Scrip Code: 532187) Luxembourg Stock Exchange Madam / Dear Sir, Subject: Disclosure under Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 We wish to inform you that the Insurance Regulatory and Development Authority of India (IRDAI), vide its Order dated September 10, 2026, has imposed a monetary penalty of ₹1 crore (Rupees One Crore only) on the Bank. The penalty has been imposed in connection with certain audit observations relating to grievance redressal and grievance reporting mechanism provided to insurance policyholders for complaint reporting; etc., where Bank works as Corporate Agent for distribution of products of other insurers (bancassurance operations). The details as required under SEBI Listing Regulations is as under: Sr. Particulars Details 1. Name of the authority Insurance Regulatory and Development Authority of I ndia (IRDAI) 2. Nature and details of the Bank has received an Order dated September 10, 2026 action(s) taken or order(s) from the Insurance Regulatory and Development passed Authority of India (IRDAI), imposing a monetary penalty of ₹1 crore (Rupees One Crore only) for non- compliance with certain provisions of the IRDAI (Registration of Corporate Agents) Regulations, 2015. The IRDAI observations are related to the Bank's bancassurance operations (i.e., acting as a Corporate Agent for distribution of third-party insurance products), with respect to grievance redressal and grievance reporting mechanism provided to insurance policyholders. IRDAI conducted an inspection of the Bank's bancassurance operations from June 19 to June 22, 2023, and subsequently issued its Inspection Report on July 21, 2023. Following the inspection, IRDAI initiated enforcement proceedings by issuing a Show Cause Notice on March 26, 2025. After considering the Bank's written submissions and conducting a personal hearing, IRDAI passed the aforesaid penalty order dated September 10, 2 026. 3. Date of receipt of direction or September 11, 2026, copy of the order is available on order, including any ad-interim IRDAI website . Solitaire Corporate Park Office: IndusInd Bank Limited, Building No.7, Ground floor, Solitaire Corporate Park, Andheri –Ghatkopar Link Road, Chakala Andheri (E), Mumbai – 400 093, India, Tel: (022) 66412442 Registered Office: 2401 Gen. Thimmayya Road, Pune 411001, India Contact us:(020) 2634 3201| Email us: reachus@indusind.com | Visit us:www.indusind.bank.in CIN: L65191PN1994PLC076333 Sr. Particulars Details or interim orders, or any other communication from the a uthority 4. Details of the IRDAI during onsite inspection in June 2023 identified violation(s)/contravention(s) certain instances of non-compliance relating to renewal committed or alleged to be notices issued to policyholders, lack of certain committed grievance redressal facility via Bank website for policyholders, not displaying IRDAI Registration Number on Bank website, and inadequate disclosure on Bank website that IndusInd Bank is acting as a Corporate Agent for distribution of insurance products of other companies(insurers) and that Bank does not u nderwrite the insurance risk as an insurer; etc. 5. Impact on financial, operational INR 1 crore (Indian Rupees one crore only) or other activities of the listed entity, quantifiable in monetary t erms to the extent possible. This intimation is also being uploaded on the Bank’s website at www.indusind.bank.in . We request you to take the above information on record. Thanking you, Yours faithfully, For IndusInd Bank Limited Anand Kumar Das Company Secretary Solitaire Corporate Park Office: IndusInd Bank Limited, Building No.7, Ground floor, Solitaire Corporate Park, Andheri –Ghatkopar Link Road, Chakala Andheri (E), Mumbai – 400 093, India, Tel: (022) 66412442 Registered Office: 2401 Gen. Thimmayya Road, Pune 411001, India Contact us:(020) 2634 3201| Email us: reachus@indusind.com | Visit us:www.indusind.bank.in CIN: L65191PN1994PLC076333