NSEGeneral Updates11 Sept 2026 · 11 Sept 2026, 03:02 pm
General Updates
IndusInd Bank Limited · INDUSINDBK
✦ AI Summary▼ NegativeRegulatory
IndusInd Bank Limited has received a monetary penalty of ₹1 crore from the Insurance Regulatory and Development Authority of India (IRDAI) for non-compliance with certain provisions of the IRDAI (Registration of Corporate Agents) Regulations, 2015. The penalty is related to the Bank's bancassurance operations, specifically grievance redressal and grievance reporting mechanism provided to insurance policyholders.
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Earnings Impact5/10
Growth Catalyst2/10
Governance Concern8/10
Regulatory Risk9/10
Balance Sheet Risk3/10
Liquidity Impact6/10
Market Sentiment4/10
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Full Announcement
IndusInd Bank Limited has informed the Exchange about General Updates regarding disclosure under Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015
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INDUSINDBK1_11092026150210_SEIntimation_IRDAI_Penalty10092026-V2signed.pdf
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September 11, 2026
National Stock Exchange of India Limited (Symbol: INDUSINDBK)
BSE Limited (Scrip Code: 532187)
Luxembourg Stock Exchange
Madam / Dear Sir,
Subject: Disclosure under Regulation 30 of SEBI (Listing Obligations and Disclosure
Requirements) Regulations, 2015
We wish to inform you that the Insurance Regulatory and Development Authority of India (IRDAI),
vide its Order dated September 10, 2026, has imposed a monetary penalty of ₹1 crore (Rupees One
Crore only) on the Bank. The penalty has been imposed in connection with certain audit
observations relating to grievance redressal and grievance reporting mechanism provided to
insurance policyholders for complaint reporting; etc., where Bank works as Corporate Agent for
distribution of products of other insurers (bancassurance operations).
The details as required under SEBI Listing Regulations is as under:
Sr. Particulars Details
1. Name of the authority Insurance Regulatory and Development Authority of
I ndia (IRDAI)
2. Nature and details of the Bank has received an Order dated September 10, 2026
action(s) taken or order(s) from the Insurance Regulatory and Development
passed Authority of India (IRDAI), imposing a monetary
penalty of ₹1 crore (Rupees One Crore only) for non-
compliance with certain provisions of the IRDAI
(Registration of Corporate Agents) Regulations, 2015.
The IRDAI observations are related to the Bank's
bancassurance operations (i.e., acting as a Corporate
Agent for distribution of third-party insurance
products), with respect to grievance redressal and
grievance reporting mechanism provided to insurance
policyholders.
IRDAI conducted an inspection of the Bank's
bancassurance operations from June 19 to June 22,
2023, and subsequently issued its Inspection Report on
July 21, 2023.
Following the inspection, IRDAI initiated enforcement
proceedings by issuing a Show Cause Notice on March
26, 2025. After considering the Bank's written
submissions and conducting a personal hearing, IRDAI
passed the aforesaid penalty order dated September 10,
2 026.
3. Date of receipt of direction or September 11, 2026, copy of the order is available on
order, including any ad-interim IRDAI website .
Solitaire Corporate Park Office: IndusInd Bank Limited, Building No.7, Ground floor, Solitaire Corporate
Park, Andheri –Ghatkopar Link Road, Chakala Andheri (E), Mumbai – 400 093, India, Tel: (022) 66412442
Registered Office: 2401 Gen. Thimmayya Road, Pune 411001, India
Contact us:(020) 2634 3201| Email us: reachus@indusind.com | Visit us:www.indusind.bank.in
CIN: L65191PN1994PLC076333
Sr. Particulars Details
or interim orders, or any other
communication from the
a uthority
4. Details of the IRDAI during onsite inspection in June 2023 identified
violation(s)/contravention(s) certain instances of non-compliance relating to renewal
committed or alleged to be notices issued to policyholders, lack of certain
committed grievance redressal facility via Bank website for
policyholders, not displaying IRDAI Registration
Number on Bank website, and inadequate disclosure on
Bank website that IndusInd Bank is acting as a
Corporate Agent for distribution of insurance products
of other companies(insurers) and that Bank does not
u nderwrite the insurance risk as an insurer; etc.
5. Impact on financial, operational INR 1 crore (Indian Rupees one crore only)
or other activities of the listed
entity, quantifiable in monetary
t erms to the extent possible.
This intimation is also being uploaded on the Bank’s website at www.indusind.bank.in .
We request you to take the above information on record.
Thanking you,
Yours faithfully,
For IndusInd Bank Limited
Anand Kumar Das
Company Secretary
Solitaire Corporate Park Office: IndusInd Bank Limited, Building No.7, Ground floor, Solitaire Corporate
Park, Andheri –Ghatkopar Link Road, Chakala Andheri (E), Mumbai – 400 093, India, Tel: (022) 66412442
Registered Office: 2401 Gen. Thimmayya Road, Pune 411001, India
Contact us:(020) 2634 3201| Email us: reachus@indusind.com | Visit us:www.indusind.bank.in
CIN: L65191PN1994PLC076333