Action(s) taken or orders passed

Date: 10th September 2026 To, To, National Stock Exchange of India Limited BSE Limited (“BSE”) (“NSE”) Listing Department Listing Department Corporate Relationship Department Exchange Plaza, C-1 Block G, Bandra Kurla Phiroze Jeejeebhoy Towers, Complex Bandra [East], Mumbai – 400051 Dalal Street, Fort, Mumbai - 400 001 NSE Symbol: CANHLIFE BSE Security Code: 544583 ISIN: INE01TY01017 (Equity) ISIN: INE01TY01017 (Equity) INE01TY08012 (Non-Convertible Debentures) Dear Sir/ Madam, Subject: Disclosure under Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 Pursuant to the provisions of Regulation 30 read with Sub-Para 20 of Para A of Part A of Schedule III of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (“Listing Regulations”), we hereby submit that the Company is in receipt of an Order dated 10th September 2026, passed by the Insurance Regulatory and Development Authority of India (“IRDAI”). The requisite details of the Order as required under Regulation 30 of the Listing Regulations are given in Annexure 1. The details as required under Regulation 30(13) of the Listing Regulations read with the Industry Standards Note on Regulation 30 of the Listing Regulations are given in Annexure We further state and declare that the information and details provided in Annexure 2, in compliance with Regulation 30(13) of the Listing Regulations read with the Industry Standards Note on Regulation 30 are true, correct and complete to the best of our knowledge and belief. The above information will also be made available on the Company's website at https://www.canarahsbclife.com/. You are requested to kindly take the same on your records. Thanking you. Yours Sincerely, For Canara HSBC Life Insurance Company Limited Vatsala Sameer Company Secretary and Compliance Officer Membership No: A14813 Encl.: As above Canara HSBC Life Insurance Company Limited (IRDAI Regn No. 136) 35th Floor, IFC, (M3M) Golf Course Ext Rd, Badshahpur, Sector 66, Gurugram, Haryana 122101 T +91-124-4506700 | F +910124-4535099 | www.canarahsbclife.com Corporate Identity No.: L66010DL2007PLC248825 | E-mail: customerservice@canarahsbclife.in Registered Office: 8th Floor, Unit No. 808-814, Ambadeep Building, Plot No. 14, Kasturba Gandhi Marg, New Delhi-110001 (India) | T +91 11-49512300 Annexure 1 Sr. Particulars Details a) Name of the Authority Insurance Regulatory and Development Authority of India (IRDAI) b) Nature and details of the action(s) The Company had received a show taken, or orders(s) passed cause notice (SCN) dated 12th March 2026 from IRDAI, based on a social media post, relating to misselling of a policy. The Company duly responded to the SCN and was also provided an opportunity for personal hearing and additional submissions, subsequently. After considering the submissions and the personal hearing, IRDAI issued an Order dated 10th September 2026, wherein a penalty of ` 1,00,00,000/- (Rupees One Crore) has been levied, with respect to certain aspects pertaining to policyholder interest, under the Protection of Policyholder Regulations, 2024 read with Corporate Governance Regulations, 2024. As part of this Order, the IRDAI has also issued additional directions to the Company and has advised submission of an Action Taken Report on these directions within the specified timelines. c) Date of receipt of direction or order 10th September 2026 at 5.33 p.m. including and ad interim or interim orders or any other communication from the authority d) Details of the violation(s) Penalty has been levied with respect to /contravention(s) committed or alleged certain aspects pertaining to policyholder to be committed interest, under the Protection of Policyholder Regulations, 2024 read with Corporate Governance Regulations, 2024. e) Impact on financial, operation or other The financial impact is restricted to the activities of the listed entity quantifiable amount stated in Sl. No. b) above. in monetary terms to the extent possible No impact is expected on the operation or other activities of the Company. Canara HSBC Life Insurance Company Limited (IRDAI Regn No. 136) 35th Floor, IFC, (M3M) Golf Course Ext Rd, Badshahpur, Sector 66, Gurugram, Haryana 122101 T +91-124-4506700 | F +910124-4535099 | www.canarahsbclife.com Corporate Identity No.: L66010DL2007PLC248825 | E-mail: customerservice@canarahsbclife.in Registered Office: 8th Floor, Unit No. 808-814, Ambadeep Building, Plot No. 14, Kasturba Gandhi Marg, New Delhi-110001 (India) | T +91 11-49512300 Annexure 2 Sr. Particulars Details a) Name of the listed company Canara HSBC Life Insurance Company Limited b) Type of communication received The Company has received an Order from IRDAI levying a penalty. As part of this Order, IRDAI has also issued additional directions to the Company and has advised submission of an Action Taken Report on these directions, within the specified timelines. c) Date of receipt of communication 10th September 2026 at 5.33 p.m. d) Authority from whom communication Insurance Regulatory and received Development Authority of India e) Brief summary of the material contents of The Company had received a show the communication received, including cause notice (SCN) dated 12th March reasons for receipt of the communication 2026 from IRDAI, based on a social media post, relating to misselling of a policy. The Company duly responded to the SCN and was also provided an opportunity for personal hearing and additional submissions, subsequently. After considering the submissions and the personal hearing, IRDAI issued an Order dated 10th September 2026, wherein a penalty of ` 1,00,00,000/- (Rupees One Crore) has been levied, with respect to certain aspects pertaining to policyholder interest, under the Protection of Policyholder Regulations, 2024 read with Corporate Governance Regulations, 2024. As part of this Order, the IRDAI has also issued additional directions to the Company and has advised submission of an Action Taken Report on these directions within the specified timelines. Canara HSBC Life Insurance Company Limited (IRDAI Regn No. 136) 35th Floor, IFC, (M3M) Golf Course Ext Rd, Badshahpur, Sector 66, Gurugram, Haryana 122101 T +91-124-4506700 | F +910124-4535099 | www.canarahsbclife.com Corporate Identity No.: L66010DL2007PLC248825 | E-mail: customerservice@canarahsbclife.in Registered Office: 8th Floor, Unit No. 808-814, Ambadeep Building, Plot No. 14, Kasturba Gandhi Marg, New Delhi-110001 (India) | T +91 11-49512300 f) Period for which communication would be Not applicable applicable, if stated g) Expected financial implications on the listed The financial impact is restricted to company, if any the extent of ₹ 1,00,00,000 (Rupees One Crore only). No impact is expected on the operation or other activities of the Company. h) Details of any aberrations/ non-compliances IRDAI has levied penalty with respect identified by the authority in the to certain aspects pertaining to communication policyholder interest, under the Protection of Policyholder Regulations, 2024 read with Corporate Governance Regulations, 2024. i) Details of any penalty or restriction or IRDAI has issued a penalty of ` sanction imposed pursuant to the 1,00,00,000/- (Rupees One Crore), communication pursuant to the communication. j) Action(s) taken by listed company with The Company will take necessary respect to the communication steps to adhere to all directions as mentioned in the Order. k) Any other relevant information The Company remains committed to policyholder interest and adherence to regulatory guidelines/ regulations, and will continue to take steps to further enhance governance and controls around the same. Canara HSBC Life Insurance Company Limited (IRDAI Regn No. 136) 35th Floor, IFC, (M3M) Golf Course Ext Rd, Badshahpur, Sector 66, Gurugram, Haryana 122101 T +91-124-4506700 | F +910124-4535099 | www.canarahsbclife.com Corporate Identity No.: L66010DL2007PLC248825 | E-mai [Showing first 8,000 characters — download PDF for full document]