Rumour Verification - Regulation 30(11)

September 09, 2026 BSE Limited National Stock Exchange of India Limited Department of Corporate Services, The Listing Department, Phiroze Jeejeebhoy Towers, Exchange Plaza, Dalal Street, Fort, Bandra Kurla Complex, Mumbai - 400 001 Mumbai - 400 051 Scrip Code: 543396 Symbol: PAYTM Sub.: Clarification regarding media report dated September 9, 2026 Dear Sir / Ma’am, This is with reference to an article titled “Paytm Bets on Workplace AI Agents in Pivot Beyond Payments” published by Bloomberg India on September 9, 2026. We wish to clarify that the Company has been investing in and developing artificial intelligence capabilities as part of its ongoing business initiatives, including possible “revenue optimization journey of AI”, as previously disclosed in the earning release (Link) for the Q1 FY 27 and the transcript of the earning call (Link) submitted to the Stock Exchanges on July 27, 2026. The media report neither relates to any undisclosed event or information which is material nor requires disclosure by the Company under Regulation 30 read with Schedule III of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. The Company continues to comply with its disclosure obligations and will make appropriate disclosures as and when required under applicable regulations. Kindly take the same on record. This disclosure will also be hosted on the Company's website viz. https://ir.paytm.com/. Thanking you, Yours Sincerely, For One 97 Communications Limited Sunil Kumar Bansal Company Secretary and Compliance Officer FCS No.: 4810 One 97 Communications Limited Corporate Office - One Skymark, Tower-D, Plot No. H-10B, Sector-98, Noida-201304 compliance.officer@paytm.com T: +91120 4770770 F: +91120 4770771 CIN: L72200DL2000PLC108985 www.paytm.com Registered Office - 136, First Floor, Devika Tower, Nehru Place, New Delhi-110019