Business Responsibility and Sustainability Report for the Financial Year 2025-26

September 1, 2026 BSE Limited National Stock Exchange of India Ltd. Corporate Relations Department “Exchange Plaza”, P. J. Towers, Dalal Street Bandra Kurla Complex, Bandra (E) Mumbai - 400 001. Mumbai - 400 051. Scrip Code: 532859 Symbol: HGS Dear Sirs, Sub: Business Responsibility and Sustainability Report for FY 2025-26 Pursuant to Regulation 34(2)(f) of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015, we enclose herewith the Business Responsibility and Sustainability Report (‘BRSR’) of Hinduja Global Solutions Limited (‘the Company’) for the Financial Year 2025-26. The BRSR is also available on the website of the Company at /https://hgs.com/reports/2026/09/Business-Responsibility-Sustainability-Report-2025-26.pdf which also forms part of Annual Report 2025-26 also. You are requested to kindly take the above on record. Thanking you, For Hinduja Global Solutions Limited Narendra Singh Company Secretary F4853 Encl: As above HINDUJA GLOBAL SOLUTIONS LIMITED Corporate Office: Gold Hill Square Software Park, No. 690, 1st Floor, Hosur Road, Bommanahalli, Bengaluru - 560 068. India. Telephone: +91-80-4643 1000 / 4643 1222 Regd. Office: Tower C (1st floor), Plot C-21, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400 051. India. Telephone: +91-22-6136 0407, E-mail: investor.relations@hgs.com Website: www.hgs.com Corporate Identity Number: L92199MH1995PLC084610 Annual Report | 2025-26 Annexure l BUSINESS RESPONSIBILITY & SUSTAINABILITY REPORTING I. Details of the Listed Entity 1 Corporate Identity Number (CIN) L92199MH1995PLC084610 2 Name Hinduja Global Solutions Limited 3 Date of incorporation Tower C (1st Floor), Plot C-21, G Block, Bandra Kurla, Complex, Bandra East, Mumbai – 400051 1st Floor, Gold Hill Square Software Park, No. 690, 5 Corporate address Hosur Road, Bommanahalli, Bengaluru-560068 6 E-mail investor.relations@hgs.com 7 Telephone 8 Website Start date End date 01-04-2025 31-03-2026 01-04-2024 31-03-2025 01-04-2023 31-03-2024 S. No Name of the Country 1 BSE Limited (BSE) NA India 2 National Stock Exchange of India Limited (NSE) NA India 46,52,02,850 Name Ms. Shilpa Harsh Contact E-mail Shilpa.Harsh@hgs.com Standalone basis Name of Date of S. No assessment or of assessor or assurer Business Responsibility and Sustainability Reporting if “Yes” selected in Partial Assessment S. No Particulars Assurance details obtained No of the entity Business Process Management 1 59.43 Services (BPM) BPM and HRO services to clients globally This business is India’s premier integrated Digital Delivery Platforms Company delivering 2 Digital Media Business 40.57 services via satellite, digital cable and broadband to over 5 million customers S. No NIC Code contributed 1 Business Process Management 63999 59.43 2 Digital Media Services 6110 40.57 S. No Location Total 1 National 98 48 146 2 International - 14 14 a. Number of locations S. No Locations Number 1 National (No. of states) 15 2 International (No. of countries) 9 21.85% provide tech-led Intelligent Experience solution, BPM and HRO services to and bill many of the world’s largest brands on a B2B model across verticals. Digital Media Business: The business model for the Digital Video business is a B2B2C model wherein the Company delivers digital signals via cable and satellite to Local Cable Operators who in turn re-distribute to retail consumers. The type of customers are basically Local Cable Operators who would be largely operating under sole proprietorship or partnership entities. www.hgs.com Business Responsibility and Sustainability Reporting Annual Report | 2025-26 Sl. Male Female Other Particulars Total(A) No No.(B) No.(C) No.(H) 1 Permanent (D) 6344 3430 54% 2914 46% - 0.00 Other than 2 4952 2888 58% 2064 42% - 0.00 Permanent (E) Total employees 3 11296 6318 56% 4978 44% - 0.00 (D + E) 4 Permanent (F) Other than Permanent (G) Total workers (F + G) Sl. Male Female Other Particulars Total(A) No No.(B) No.(C) No.(H) 1 Permanent (D) 20 15 75% 5 25% 0 0.00 Other than Permanent (E) 3 abled employees 20 15 75% 5 25% 0 0.00 (D + E) 4 Permanent (F) Other than Permanent (G) 6 abled workers (F + G) Total(A) No.(B) Board of Directors 7 1 14% Key Management Personnel 3* - - *Other than one Whole-time Director. w.e.f. May 28, 2025. Company w.e.f. May 28, 2025 Business Responsibility and Sustainability Reporting current FY) Male Female Other Total Male Female Other Total Male Female Other Total Permanent 57% 64% - 60% 32% 41% - 36% 24% 14% - 38% Employees Permanent Workers Indicate whether % of shares held by listed entity Venture 1 HGS International, Mauritius Subsidiary 100 2 HGS Properties LLC, USA Subsidiary 100 3 HGS Canada Inc., Canada Subsidiary 100 4 Subsidiary 100 5 Hinduja Global Solutions UK Limited Subsidiary 100 6 C-Cubed N.V., Curacao Subsidiary 100 7 C-Cubed B.V., Netherlands Subsidiary 100 8 HGS CX Technologies Inc. Subsidiary 100 9 HGS St. Lucia Limited Subsidiary 100 10 Team HGS Limited, Jamaica Subsidiary 100 11 Falcon Health Solutions Puerto Rico Holding LLC Subsidiary 100 12 Falcon Health Solutions Puerto Rico LLC Subsidiary 100 13 Subsidiary 100 14 Team HGS Australia Pty Ltd (formerly known as Diversify Subsidiary 100 15 Diversify ISS BGC Inc. Philippines Subsidiary 100 www.hgs.com Business Responsibility and Sustainability Reporting Annual Report | 2025-26 Indicate whether % of shares held by listed entity Venture 16 HGS Colombia S.A.S Subsidiary 100 17 Team HGS South Africa (Pty) Ltd Subsidiary 100 18 HGS AG (Formerly known as Teklink International AG) Subsidiary 100 19 Subsidiary 79.75 20 OneOTT Intertainment Limited (OneOTT) Subsidiary 71.65 21 IN Entertainment (India) Limited Subsidiary 100 22 OneMahanet Intertainment Private Limited Subsidiary 100 23 Gold Star Noida Network Private Limited Subsidiary 100 24 Bhima Riddhi Infotainment Private Limited Subsidiary 51 25 Apna Incable Broadband Services Private Limited Subsidiary 100 26 U S N Networks Private Limited Subsidiary 100 27 United Mysore Network Private Limited Subsidiary 99.45 28 Sainath In Entertainment Private Limited Subsidiary 51 29 Sangli Media Services Private Limited Subsidiary 51 30 Goldstar Infotainment Private Limited Subsidiary 98.93 31 Darpita Trading Company Private Limited Subsidiary 51 32 Sunny Infotainment Private Limited Subsidiary 99.98 33 Ajanta Sky Darshan Private Limited Subsidiary 100 34 RBL Digital Cable Network Private Limited Subsidiary 100 35 Subsidiary 99.85 36 Vinsat Digital Private Limited Subsidiary 51 37 Seven Star Balaji Broadband Pvt Ltd Subsidiary 51 38 Customer Contact Centre Inc Subsidiary 100 39 HGS Digital Private Limited* Subsidiary 100 # These entities are Subsidiaries of OneOTT and % shareholding represents shareholding of OneOTT. ## These entities are Subsidiaries of IMCL and % shareholding represents shareholding of IMCL. *HGS Digital Private Limited was incorporated on April 1, 2025. Note: HGS Mena FZ LLC has been voluntarily de-registered on July 23, 2025, hence, ceased to be a subsidiary of HGS. ii. Turnover (in ) 1827.12 Crore iii. Net worth (in ) 2583.1 Crore Business Responsibility and Sustainability Reporting FY 2026 (Current Financial Year) Mechanism in Place Number of Number of Number of Number of I tf h N eA n, whom resolution resolution the at close of at close of reason year year the year the year actively with local communities through its NGO partners and ongoing CSR initiatives in the regions where we operate. These partners maintain regular interactions with community members and act as key touchpoints for identifying concerns Communities or feedback. In addition, - - - - - - - community members can approach our on-site administrative teams at HGS centers to share grievances directly. We also provide formal channels for written communication, and concerns can be emailed to csr@hgs.com for social impact-related matters Investors (other than N.A. N.A. N.A. N.A. N.A. N.A. N.A. N.A. shareholders) mecha [Showing first 8,000 characters — download PDF for full document]